Who's Doing What

Welcome to Community Response to Neighbourhood Concerns (CRNC)’s first “Who’s Doing What” listing. On this page, you will find a list of activities, programs, and opportunities in the CRNC catchment area (Rideau Heights and Markers Acres communities).

 

CRNC would like to thank all the agencies and groups in this listing for their support in this initiative.  We would like to extend a special thank you to all our members!

 

How to use this listing:

Programs and services are divided into age groups** (listed below), and then categories (listed below). For programs and services that don’t have age specifications or don’t fall into a category, look under “Other”.

 

Age Groups**

  0-6

  7-12 

  Youth (ages 13-24)

  Adults

  Seniors

  Other 

 

Categories

  Clothing

  Counselling and/or Family Supports

  Disability and/or Mental Health Supports

  Education

  Employment

  Food

  Health and Wellness

  Housing

  Immigration

  Recreation

  Transit

  Safety and Emergency Services

  Other

 

**Please note: Not all programs are open to the all ages in the age category. For example: Big Brothers, Big Sisters is listed under Youth (ages 13-24) however programming is only available for youth up to age 16.

 

For example:

If you are looking for an after school program for your 10 year old child, look under the 7-12 age group and select recreation for a list of options.

 


Age Group
Category

Ages 0-6

Education

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. School Readiness Program

School Readiness programs are for children who are not currently attending day care or nursery school and will be attending junior kindergarten the following September.  The program is held two mornings a week at a local school. Activities are provided to help improve the child’s success at school and to help parents be involved in their child’s learning. There is no cost to participate in the program. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information and to find out which school is hosting the program this year. 

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Jelly Bean Gang

Jelly Bean Gang is an educational program that uses life-sized puppets to explain and define mental health problems. The program teaches young children to understand feelings, provide an introduction to problem solving skills, and encourage discussions. Jelly Bean Gang can be easily incorporated into classroom activities, daycare groups, or other child focused organizations. Contact CMHA for more information. 

 

Elementary Schools in the CRNC Area

 

1. Elementary Schools (in CRNC area)

J.G. Simcoe Public School

Location: 90 Wiley St.

Contact: 613-544-4087, jgsim@limestone.on.ca

 

Offers classes from Junior Kindergarten to Grade 8. Students may start school in September if they turn age 4 (JK) or 5 (SK) by December 31st of that year. To register, visit the school and speak with the principal, vice-principal, or office coordinator. Remember to bring: proof of child’s age (birth certificate, baptismal certificate, passport, etc.), the child’s health card, and immunization record (visit KFL&A Public Health). Registrations are accepted throughout the year, but schools are closed in July and most of August. Contact J.G. Simcoe Public School more information. 

 

 

Holy Family Catholic School.

Location: 114 Wiley St.

Contact: 613-546-5981, flhphfmy@alcdsb.on.ca

 

Offers classes from Junior Kindergarten to Grade 8. Students may start school in September if they turn age 4 (JK) or 5 (SK) by December 31st of that year. To register, call the school to arrange a visit. Remember to bring: the child’s baptismal certificate, birth certificate, and immunization record (visit KFL&A Public Health). Registrations are accepted throughout the year; but schools are closed in July and most of August. Contact Holy Family Catholic School for more information. 

 

 

Rideau Heights Public School

Location: 77 MacCauley St.

Contact: 613-542-6155, rideh@limestone.on.ca

 

Offers classes from Junior Kindergarten to Grade 8. Students may start school in September if they turn age 4 (JK) or 5 (SK) by December 31st of that year. To register, visit the school. Remember to bring: proof of child’s age (birth certificate, baptismal certificate, passport, etc.), the child’s health card, and immunization record (visit KFL&A Public Health). Registrations are accepted throughout the year, but schools are closed in July and most of August. Contact Rideau Heights Public School for more information.  

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Pre-school Programs

The Library offers various programs throughout the year for toddlers, pre-school children, and their families. Activities focus on stories, songs, poetry and movements. The goal of each program is to help children grow into strong readers and love books. Many programs are drop-in, but some programs will require registration. Past (and current) programs include: Family Story Time, Bedtime Stories, Books for Babies, and Rhythm and Rhyme. Visit the Events Calendar on the library’s website, or contact your local branch to find out which programs are being offered now (Central Library: 613-549-8888    Kingscourt Library: 613-546-0698). 

 

2. Good Books Box

Good Book Boxes give childcare providers quick and easy access to the best children’s books in the library. Each tote has 25 great books, and can be borrowed for up to 6 weeks. Boxes are designed for use in daycare, playgroups, and nursery schools. To reserve a Good Books Box, you must be employed by (or affiliated with) a childcare provider, and have a valid library card. Click here to order a Good Book Box online, or call the Isabel Turner Branch to place your order. (Note: you can specify a pickup at the branch location most convenient for you.)

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Early Literacy Specialist

KL&S hosts two Early Literacy Specialists, who offer a variety of services. These include: designing and delivering literacy outreach and training programs for parents, caregivers, and agency staff, and providing information to parents and caregivers to help prepare children who are starting school. There is no cost access the early literacy services. Contact KL&S for more information.

 

2. Family Literacy - Reading and Parents Program (RAPP)

This program supports parents in learning how to help develop early literacy skills in their young children. Books and resources are lent to families through school readiness programs and playgroups. There is no cost to participate in RAPP. Contact KL&S for more information

 

Ontario Early Years Centre
Location: 1066 Hudson Dr.
Contact: Hudson Dr.: 613-384-1231, Woodbine Rd.: 613-384-5051
E-mail: oeyc@laccp.ca francais@laccp.ca

 

1. Play and Learn

A program for adults and their children (birth to age 6). Structured and non-structured activities promote socialization and prepare children for school. The program is offered at St. Patrick Catholic School on Tuesday, Wednesday and Thursday from 9:30am to 11:30am. Parents and/or guardians must sign in at reception. Note: programs operate according to the school year calendar. There is no cost to participate. Play and Learn is also offered in French (please see below). Contact OEYC for more information. 

 

2. J’apprend en jouant

C’est un programme pour les parents et les adultes responsible d’enfants âgés de 0 à 6 ans. Variété d’activités d’apprentissage structures et non structures qui favorisent la socialisation et la preparation à l’entrée à la maternelle. Offert jeudi 9h30 à 11h30,à L’École catholique St.-Patrick. Les participants doivent signaler leur arrive en écrivant leurs noms à la reception de l’école. Pour information, contactes OEYC (613-384-1231 ex. 207, fraqncais@laccp.ca).    

 

Parenting and Family Literacy Centre
Location: Administrative: Limestone District School Board
Contact: 613-544-6925 ex. 368
E-mail: PFLC@limestone.ca

 

1. Parenting and Family Literacy

Parenting and Family Literacy Centres (PFLC) offer programming for families with young children (babies to age 6). The program is free of charge and open to all members of the community. Each centre provides play-based activities to help prepare children for school. Children and parents/caregivers attend together. Activities include reading, music and story time, access to community resources, and a reading lending library. The program is free and pre-registration is not required. Currently, PFLC is run out of Holy Family Catholic School from 9:30am to 1:30pm, Rideau Heights Public School from 8:15am to 12:15am, or Frontenac Public School from 8:30am to 12:30pm. Contact the Parenting and Family Literacy Centre at the Limestone District School Board for more information. 

 

Clothing

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. WEARhouse

The WEARhouse is located in the back building, and provides individuals an opportunity to browse through a selection of clothing, toys, books, and household items. Everything is offered free of charge. Individuals who are looking for items not found in the WEARhouse (such as larger furniture items) are encouraged to speak with the staff and the team will attempt to find the items for you. For more information, contact the St. Vincent de Paul Society.

 

Disability and/or Mental Health Support Services

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Applied Behavioural Analysis (ABA)

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. ABA focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Food

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Community Kitchen - Good Food Box Cooking

This interactive cooking group provides you with recipes and tips on how to cook nutritious meals using the contents of a Good Food Box. There is no cost to participate, but you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. For more information or to register, contact BBKC.

 

2. Taste of Health (Cooking with Kendra)

An interactive cooking group offered the first Tuesday of the month. Learn how to cook nutritious meals, stretch your food dollars, and try new recipes. Feed your family while making new friends! There is no cost to participate, but you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information or to register. 

 

Health and Wellness

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Baby's Coming Prenatal Class

A series of prenatal get-togethers, where participants talk about taking care of themselves while they are expecting, good nutrition, labour and delivery, baby care, and feeding. Dads-to-be, partners, and other support persons are welcome.  A healthy meal is provided at every meeting. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information or to sign up. 

 

2. Breastfeeding

One-to-one breastfeeding support is available with a BBKC community health nurse. Learn about the benefits of breastfeeding, latching and positioning, feeding cues, how to know your baby is feeding well, common concerns, and where to go for help. After the baby is born, breastfeeding support is available over the phone, in person, or through home visits. (Note: breastfeeding is part of the Baby’s Coming prenatal class. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

3. Prenatal Nutrition Program

All pregnant moms-to-be participating in BBKC programs are eligible to participate in the prenatal nutrition program. Moms receive $4 off milk coupons, prenatal vitamin coupons, and a Good Food Box. Contact BBKC for more information.

 

4. Pregnancy Circle

This 8-session program offers prenatal care and prenatal classes in a group setting delivered by a team of Doctors, Midwives, Nurses and Family and Community Support Workers. Group members learn how to measure and record their own weights, blood pressure, and urine dips. There is also plenty of time to share concerns and ask questions. Contact BBKC for more information or to register. 

 

5. Home Visiting Program

Parents can receive one-on-one support from a Family and Community Support worker in the family’s home.  Support workers will work with parents to provide up-to-date information and build skills about pregnancy, childcare, and child development. Support workers can also provide community referrals, assist with family/life issues, form completion, and advocacy. The program is available for parents and caretakers of children aged 0 to 5. There is no cost to participate, but families must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

6. Smoking Cessation

Do you smoke cigarettes? This program helps you learn how to make your smoking safer, quit smoking, or protect your child from second hand smoke. Contact BBKC to make an appointment with a nurse. 

 

7. Teens Loving Children (T.L.C.)

T.L.C. is a drop in program for pregnant or parenting teens (ages 23 and under) to get together with their babies and other young parents. Food is provided, as well as opportunities for crafts, discussions about child development, and parenting and guest speakers from community organizations. Individual supports are offered as needed to assist with things like referrals, school, housing and other issues. There is no cost to participate. Contact BBKC for more information. 

 

8. Parenting Today

A group program for parents (with children aged 0-5), offered the second Tuesday of each month. Activities include guest speakers, parenting discussions, and crafts. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC  for more information. 

 

9. Infant Group

Infant Group is a weekly drop-in for parents from the time they are pregnant until the time the child is crawling. You’ll get a chance to talk with other parents about you and your baby, child development, and baby routines and behaviours.  All pregnant women, or moms and dads of new babies are welcome in this group. There is no cost to participate in the group. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

10. Encouraging Parents

This ten-week parenting program focuses on children ages 2 to 5.  The program helps parents develop positive parenting skills that encourage positive behaviour in children. The program also provides effective techniques to deal with common behavioural difficulties. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

11. Toddler Group

This is a weekly drop-in group for parents and their toddlers (crawling to age 2). Together they enjoy activities, snacks, and discussions about child development and toddler behaviour. There is no cost to participate. Snacks are provided. Childcare is available for older children, but space is limited so call in advance to book. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

12. Beginning Connections

A program for learning and growing. An independent time for children to play with other children while parents take time for yourself. Learning activities geared to your child! There is no cost to participate in the program, however you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Registration is required; call to book a space up to one week in advance. Contact BBKC for more information or to register. 

 

13. Parent/Child Playgroups

Take time to enjoy playtime with your children (age 4 and under) and meet other parents. Snacks, crafts, circle songs, stories and community resources are planned for the group. There is no cost to participate in this program and transportation can be arranged. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

14. Bounce Back & Thrive

An 8-week parenting program that promotes children’s resiliency. Parents will model resilient thinking and actions through their parenting. The group teaches parents to help children cope more effectively with life’s stresses and challenges, and introduces them to thinking skills that strengthen their capacity for lifelong resilience. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

15. Make the Connection

In this 9-week workshop series, parents learn the kinds of skills necessary to establish loving relationships, foster two-way communication, and help their baby explore. Parent will learn to support social, emotional, language and learning development rights from the start. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Please Listen

Please listen is a 6-week interactive program for children and youth (ages 5-13) who are at risk of experiencing, or are currently experiencing, mental health issues.  The program focuses on enhancing social skills and self-esteem, bullying prevention and anger management, and provides learning tools and coping strategies to handle mental health issues effectively.  CMHA also offers a Please Listen group for children/youth who have a parent with mental illness. The program is offered one evening a week at the CMHA office. There is no charge to access the program. Contact CMHA for more information or to register.

 

2. Jelly Bean Gang

Jelly Bean Gang is an educational program that uses life-sized puppets to explain and define mental health problems. The program teaches young children to understand feelings, provide an introduction to problem solving skills, and encourage discussions. Jelly Bean Gang can be easily incorporated into classroom activities, daycare groups, or other child focused organizations. Contact CMHA for more information. 

 

Child Development Centre
Location: Hotel Dieu Hospital, 166 Brock St.
Contact: 613-544-3400 ex. 3175 or 613-544-3310

 

1. Child Development Centre

The Child Development Centre provides services for children and youth who have neurological/physical or developmental disabilities or impairments. Referrals from a physician are needed for some services, but not all. Visit the CDC website here to learn more about the referral process. 

 

Children's Outpatient Centre (COPC)
Location: Hotel Dieu Hospital, 166 Brock St. Jeanne Mance 1
Contact: 613-544-3310 ex. 3150

 

1. Children's Outpatient Centre (COPC)

COPC serves patients from birth to age 18. COPC provides a unique walk-in emergency clinic for pediatric patients and specialty clinics in cystic fibrosis, cardiology, endocrinology, diabetes, orthopaedic, and more. Patients must be referred by a physician or healthcare professional. The clinic is open Monday to Friday from 9:00am to 4:00pm. Contact the Children’s Outpatient Centre for more information. 

 

KFL&A Public Health
Location: 221 Portsmouth Ave.
Contact: 613-549-1232, Toll Free: 1-800-267-7875

 

1. Child and Babytalk Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

A public health nurse is available Monday to Friday from 8:30 a.m. to 4:30 p.m. (except on statutory holidays) to answer questions about prenatal, infant and child care (includes preconceptional health, healthy pregnancies, postpartum mood disorders, breastfeeding, child growth and development, parenting, nutrition, and child safety). The public health nurse can link callers to different community services. Referrals can be made to a number of programs, including Healthy Babies, Healthy Children, Breastfeeding Clinics and Take Control Baby Steps. Parents can also join the conversation on the Child & Babytalk (in KFL&A) Facebook page to receive daily parenting information about nutrition, breastfeeding, development, pregnancy and more.

 

2. Healthy Babies Healthy Children

This program is for pregnant women and families with children from birth to age 6, providing them with information and support to help give children the best start in life. Before your baby is born, the program can help you learn how to have a healthy pregnancy and a healthy baby. After your baby is born, a public health nurse will contact you at home and provide support, information, and answers to questions about baby care, parenting, and supports in the community. There is no cost to participate in Healthy Babies Healthy Children. Contact the Child and Babytalk phone line (613-549-1154) for more information or a referral.                                                                         

 

3. Early Expressions Preschool Speech and Language Program

Early Expressions is a system of partner agencies that provides speech and language services to children and their families in Kingston, Frontenac and Lennox & Addington. There is no cost to access the Early Expressions services, and children up to (and including) Junior Kindergarten age are eligible. For further information or to book an initial assessment visit, please call 613-546-3854 or 1-800-267-7875, ext. 1184.

 

4. Dental Health Programs and Services

KFL&A Public Health offers many programs and services to help children and youth ages 17 and under to take care of their oral health. Healthy Smiles Ontario and Children in Need of Treatment are funding programs for eligible children to receive dental care. The community dental hygiene clinics offer assessment, oral health education, and offer preventive services and/or treatment recommendations based on your child’s need.  For information about programs and services available to you, please call 613-549-1232 ext.1218.

 

5. Dial-a-Dietitian

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

Dial-a-Dietitian is a telephone nutrition information service coordinated and delivered by registered dietitians. Registered dietitians answer general questions on a wide range of nutrition-related topics such as healthy eating, feeding your family, food allergies, nutrition during pregnancy, and nutrition for infants and toddlers. This service is provided free of charge, Monday to Friday from 8:30am to 4:30pm.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Healthy Babies Healthy Children

Provides assistance with physical, emotional, mental and social issues through the use of client support, home visits, referrals, and parenting groups. Clients have access to effective, consistent early intervention services that provide the best opportunities for healthy child development. The program is open to all families/individuals with children aged 0-6. Contact Elizabeth Peterson (613-549-1674 ex. 305, elizabethp@metisnation.org) at MNO for more information. 

 

2. Canadian Prenatal Nutrition Program (CPNP)

CPNP works with at-risk families and children (ages 0-6 months) to improve prenatal nutrition and development. The program works to enhance parent/caregiver skills. CPNP is free and open to everyone. Contact Jessie Pengelly (613-549-1647 ex. 309, jessiep@metisnation.org) at MNO for more information. 

 

3. Community Action Program for Children (CAP-C)

CAP-C provides support to families and children (ages 0-6) to improve health and development for children at risk. It promotes healthy lifestyles through cultural teachings and community development. The program is free and open to everyone. Contact Joie Ouderkirk (613-549-1647 ex. 308, joieo@metisnation.org) at MNO for more information.

 

Ontario Early Years Centre
Location: 1066 Hudson Dr.
Contact: Hudson Dr.: 613-384-1231, Woodbine Rd.: 613-384-5051
E-mail: oeyc@laccp.ca francais@laccp.ca

 

1. Peek-a-Boo

A program for adults with babies (ages 0-18 months). Parents have access to public health nurses and support during the first year of their child’s life. The program is offered at St. Patrick Catholic School on Mondays from 9:30am to 11:30am. Parents and/or guardians must sign in at reception. Note: programs operate according to the school year calendar. There is no cost to participate. Contact OEYC for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling (ages 0-18). The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information. 

 

2. Mental Health Services: Community Site Services

Community Site Services take place at the Pathways for Children and Youth Sites in Kingston. Services are available to children and youth (ages 0 to 18) and their families. These include assessment and consultation, counselling (individual, family, group) and parenting programs. Pathways has a central in-take service that allows direct contact with a staff member who schedules an appointment.  After the initial in-take assessment, families will meet with a community site counsellor, who together with the family, will develop a plan based on individual needs. Community site counsellors offer either brief or extended counselling options, and make referrals to other resources and intensive services when appropriate. There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Mental Health Services: Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

4. Intergenerational Trauma Treatment Model

A program that provides treatment for children/youth (ages birth to 18) and their caregivers, who have experienced a traumatic event. The program is delivered in three phases: 1) assisting families in understand trauma, 2) the impact of trauma, and 3) how to make changes that will help them heal. There is no cost to access this service, but individuals need to complete an in-take appointment. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

5. Autism Services: Applied Behavioural Analysis

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. The program focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

6. Autism Services: Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Thrive
Location: 234 Concession St., Unit 203
Contact: 613-453-5542 or 613-453-0737

 

1. Thrive Program

Thrive is a program for women who are pregnant and/or parenting children (under the age of 6) who are/have been experiencing a problem with opiods (oxycodone, Percocet®, heroin, Dilaudid®, morphine) or receiving methadone treatment.  Thrive offers counselling, in-hospital and in-home support visits, parenting support and education, coordinating family care plans, and opportunities for community advisory group participation. Transportation can be arranged, and food and childcare is available. There is no cost to participate in the program. Contact the Thrive Program for more information. 

 

2. Roots and Wings

Roots and Wings is a free, 12-week parenting programmed offered by the Thrive program. The program is open to mothers who are parenting children under the age of 6 years and have a history of substance involvement or are currently substance-involved. Topics discussed include parenting, wellness, and relationships. Snacks and childcare are provided. Some transportation support is available. Contact the Thrive Program for more information. 

 

Walk-in Clinics and Urgent Care Centres

 

1. Walk-in Clinics & Urgent Care Centres

CDK Family Medicine and Walk-in Clinic

Location: 175 Princess St.

Contact: 613-766-0318

Hours: Monday to Friday 9:00am-7:00pm, Saturday and Sunday 10:00am-2:00pm

 

Walk-in services are open to any Kingston resident without a family doctor, or anyone who cannot get in to see their regular family doctor or after-hours clinic. The walk-in clinic is also available to CDK patients who cannot wait for their next scheduled appointment. The walk-in clinic is for same-day or semi-urgent issues only. Remember to bring your valid health card with you.

 

 

KCHC Primary Care Clinic

Location: 263 Weller Ave

Contact: 613-542-2949

Hours: Monday and Thursday 8:00am-5:00pm, Tuesday and Wednesday 8:00am-8:00pm, Friday 8:00am-4:30pm

Walk-in Hours: Friday 9:00am-1:30pm 

 

KCHC Primary Health Care services are available to community members who live in North Kingston and do not already have a family doctor. Services include access to health care staff, prenatal and obstetrical care, occupational therapy, counselling, and nutrition services.

 

A walk-in clinic is now available to the public Fridays from 9:00am-1:30pm. These walk-in services are available to anyone without a family doctor, or who cannot get in to see their family doctor. 

 

 

Urgent Care Centre

Hotel Dieu Hospital

Location: 166 Brock St.

Contact: 613-546-1240

Hours: Monday to Sunday 8:00am-8:00pm

 

Open to anyone with a non life-threatening injury or illness who cannot wait to visit a family doctor.

 

 

Recreation

Boys and Girls Club of Kingston and Area
Location: 559 Bagot St.
Contact: 613-542-3306
E-mail: info@bgckingston.ca

 

1. After School Program

After-school programs are offered at 3 satellite locations: Rideau Heights Public School (2:30pm to 5:30pm), J.G. Simcoe Public School (2:50pm to 6:00pm), and Holy Family Catholic School (2:30pm to 5:30pm). This program offers structured activities based on a weekly theme, educational support, and a healthy snack. There is a cost, but subsidies are available. Children and youth must be registered with the Club. Contact the Boys and Girls Club for more information.

 

2. Summer Camp

The cost of each camp varies. Subsidies can be provided. Contact the Boys and Girls Club for more information.

  • Little Connections Camp (ages 4-5): children focus on play-based learning, social growth, developing a daily routine and getting ready for school – all in a fun and interactive way.

  • Clubhouse Camp (ages 6-8): children focus on a weekly theme through games, crafts, swimming, special events, special guests and trips.

  • Specialty Camp (ages 6-8): offers children the opportunity to try something new. Half the day is spent learning a new skill, and the other half involves participating in other creative camp activities. Past themes have included cooking, arts, sports, science, and outdoor exploration.

  • Aquafun Camp (ages 6-12): focuses on swimming, outdoor water games, and other water-based activities.

 

 

3. Members Sports League

Registered members with the Club are invited to participate in a 20-week, friendly sports league. Everyone is welcome to participate (from the best players to those who are just starting out). Children and youth form teams based on their after-school program and play at QECVI. There is no additional cost and transportation is provided. Contact the Boys and Girls Club for more information.

 

4. Hockey Program

Boys and Girls Club offers a free hockey program for children and youth. The program runs every Wednesday from 3:00pm to 5:00pm out of the Wally Elmer Youth Centre (from December until March). Equipment is provided, and children and youth get on ice coaching, skills development, and an opportunity to practice their skills through mini games. Children and youth can also participate in special trips, win prizes and more. Contact the Boys and Girls Club for more information.

 

City of Kingston Recreation and Leisure
Location: 382 Bagot St. (Artillery Park)
Contact: 613-546-4291, Programs: ext. 1704, PROKids: ext. 1718,
E-mail: General: darthurs@cityofkingston.ca, PROKids: PROkids@cityofkingston.ca

 

1. PROKids (Fee Assistance for Community Offered Recreation)

PROkids (Positive Recreation Opportunities for Kids) helps cut the cost of community-run sports, cultural, arts, and recreational activities for children and youth (ages 0-18). PROkids helps with registration fees, equipment and transportation needs for programs, lessons, or memberships lasting a minimum of 6 weeks/sessions. PROkids will provide a maximum of $300.00 per year for each eligible child. There is a list of participating community organizations on the City of Kingston website. To access PROkids, apply through the Municipal Fee Assistance Program. After 5 business days, contact PROkids to set up an appointment. Parents/guardians are responsible for registering their child for the program with the program provider. For more information, contact PROkids at the City of Kingston. 

 

City of Kingston - Housing and Social Services

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

 

2. SPARK City Recreation Funding

The SPARK program provides assistance for city-run recreation and leisure memberships, programs, camps, classes, and fees. To access SPARK, apply through the Municipal Fee Assistance Program. Fill out the form and attend a drop-in session at Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesdays). For more information, contact Housing and Social Services.

 

Housing and Social Services

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

3. Great Skate Donate

The Great Skate Donate collects gently used skates during November through January. All donated equipment is available to the public at the Wally Elmer Youth Centre during business hours. Stop by, find a pair that fits, and take them home with you at no cost. If you have any skates you would like to donate, drop them off at the Wally Elmer Youth Centre. Contact PROkids or the Wally Elmer Youth Centre for more information. 

 

4. Kicks for Kids

Kicks 4 Kids collects gently used soccer cleats and shin guards during April through June. All donated equipment is available to the public at the Wally Elmer Youth Centre during business hours. Stop by, find a pair that fits, and take them home with you at no cost. If you have a pair of soccer cleats you would like to donate, drop them off at the Wally Elmer Youth Centre. Contact PROkids or the Wally Elmer Youth Centre for more information.

 

5. Neighbourhood Parks Program

The Neighbourhood Parks Program provides free drop-in programs in parks throughout Kingston between July and August. Two programs have been offered in the North Kingston area in the past. FAMJAM offers sports equipment, crafts, and structured activities for all ages. Sunrise & Sunset Drop-in Fitness is a low impact fitness class for all ages. There is no cost to participate in the Neighbourhood Parks Program. Contact the City of Kingston for more information.  The spring/summer Recreation & Leisure Guide will list all locations and times for summer 2015. 

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. School Year Programs

EAF provides Saturday programming for children and youth (ages 4-21) with a physical or intellectual disability, to participate in games and other social recreational activities. Programming is also offered during PA Days and school breaks (such as Christmas and March breaks).  EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

2. ADS Respite Program

Provides respite for parents of children with Autism Spectrum Disorder (ages 4-12) one Saturday per month from 10:00am to 4:00pm. Participants should bring a lunch and swim gear. EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, however but are available. Contact Extend-a-Family Kingston for more information. 

 

3. Integrated Summer Day Camp

Provides a safe environment where children with and without disabilities have fun together. Weekly sessions are themed and include various activities. Available for youth ages 4-8, 9-12, and 13-17. EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City of Kingston website. For more information, contact Housing and Social Services

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Pre-school Programs

The Library offers various programs throughout the year for toddlers, pre-school children, and their families. Activities focus on stories, songs, poetry and movements. The goal of each program is to help children grow into strong readers and love books. Many programs are drop-in, although some programs require registration. Past (and current) programs include: Family Story Time, Bedtime Stories, Books for Babies, and Rhythm and Rhyme. Visit the Events Calendar on the library’s website, or contact your local branch to find out which programs are being offered now (Central Library: 613-549-8888      Kingscourt Library: 613-546-0698). 

 

Kingston Gets Active
Location: 28 Division St.
Contact: 613-533-6000 ex. 79178
E-mail: info@KingstonGetsActive.ca

 

1. PLAY Library

The PLAY Library offers kits to teach children physical literacy and help families get active at home. Three kits are available:

 

(1) Physical Literacy Starter Kit – for children ages 6 and under – emphasizes jumping, throwing, catching, kicking, hitting, and balance.

(2) Physical Literacy Family Kit – for the entire family – develops sport specific fundamentals.

(3) Active for Life Kit – for all ages – includes sports equipment that promotes lifelong physical activity.

 

Families can visit one of the PLAY library locations and sign out a kit, free of charge, for a specific length of time (ask when you sign out the kit). Remember to bring photo ID and provide your name, phone number, email, and address. Active for Life Kits can be signed out at Pathways to Education (6-263 Weller Ave). All three kits can be signed out at École élémentaire catholique Mgr-Rémi-Gaulin (51 Virginia Street).  Visit the Canadian Sport for Life Kingston website for more information: www.CS4LKingston.com or to find other lending locations in Kingston. 

 

2. Places to Get Active!

Kingston Gets Active offers residents with resources, tips on getting active at any age, and connections to various resources across Kingston and area. The "Find Places to Get Active!" forum allows you to select specific criteria and generates a list of places to get active, and organizations offering programs that match the criteria. Brief descriptions and contact information are provided. Possible criteria selections include: "accessible", "low cost", "youth", "free", "neighbourhood parks", and more. Visit the Kingston Gets Active website for more information. 

 

Ontario Early Years Centre
Location: 1066 Hudson Dr.
Contact: Hudson Dr.: 613-384-1231, Woodbine Rd.: 613-384-5051
E-mail: oeyc@laccp.ca francais@laccp.ca

 

1. Gym Program

A program for adults with children (ages 18 months to 6 years). The program focuses on physical development in a gym setting. Parents and/or guardians must sign in at reception. Note: programs operate according to the school year calendar. There is no cost to participate. Contact OEYC for more information.

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Summer Camps

All day camp programs are free, but registration is needed because spaces are limited. Children can sign up for a week at a time, but are not limited to only one camp per summer. Day Camp runs during July and August, from Monday to Friday 10:00am to 2:00pm. Overnight Adventure Camp does have a cost, but subsidies are available. This camp runs for one week during July. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

  • Day Camp (ages 6-12): activities include Bible stories, music, games, crafts and much more.

  • Overnight Adventure Camp (ages 6-16): offers children a unique camp experience at The Salvation Army Jackson’s Point. Transportation is provided. 

 

2. Moms and Tots

A program for parents and caregivers to be active and interact with their babies, toddlers, and/or preschoolers. The program is offered on the first Tuesday of each month. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

 

3. Jesus and Me (JAM)

JAM is a free opportunity for children (ages 6 to 12) to learn about God in a fun and interactive way. Run by Queen’s University volunteers at the Salvation Army Rideau Heights, the group offers various games, activities, and crafts for participants. The program schedule follows the Queen’s semester schedule. JAM is offered on Thursday evenings, from 6:00pm to 7:00pm. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

 

4. Children's Choir

A free choir for children ages 5 and older. Children get the chance to learn new songs, how to play the recorder, and express their creativity using puppets. The choir is held every Wednesday from 6:00pm to 7:00pm at the Salvation Army Rideau Heights (183 Weller Ave). Contact The Salvation Army Rideau Heights (613-541-3947) for more information. 

 

Safety and Emergency Services

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Fire and Medical Response and Rescue

Contact 911 in the event of an emergency such as fire or other life threatening situations.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Emergency Response

Contact 911 in the event of an emergency or other life threatening situations. All non-emergency concerns can be directed to the general contact number: 613-549-4660.

 

Other

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

City of Kingston Childcare Services
Location: 362 Montreal St.
Contact: 613-546-2695 ex. 4825

 

1. Centralized Childcare Registry

The Centralized Childcare Registry & Information Service (CCRIS) provides information about childcare services available in Kingston, and on how to apply for home-based, centre-based, and/or school age care. To be eligible, parents/guardians must be employed or enrolled in an education or retraining program during the hours when their child is in care.  Subsidies are available for qualifying families. To apply, visit www.kingstonchildcare.ca and register for a space in the licensed centre(s) of your choice. The City will then contact you to book an appointment for an income assessment application.  Remember to bring documentation (click here for examples) to your appointment. Visit the City of Kingston’s website for more information.

 

Click here for a list of licensed subsidized childcare providers

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Child Protection

If anyone is concerned about the welfare or care of a child (from birth to age 16), they can call Family and Children's Services (FACS) and report it. Individuals can choose to remain anonymous.  Anyone reporting will speak with a child protection professional who will listen, ask questions, determine the risk of the situation and provide and supports and services that my be needed to keep the child safe. A 24-hour emergency line is available to report concerns. Contact FACS if you have concerns regarding a child’s safety. 

 

Kingston Community Credit Union (KCCU)
Location: 1201 Division St.
Contact: 613-531-6056
E-mail: kccu@kccu.ca

 

1. Financial Services

KCCU offers all the financial services provided by a bank: savings accounts, credit cards, student loans, etc. All individuals opening accounts with KCCU become members in the credit union. You must provide a one-time $5.00 investment that stays in your account (for youth up to age 21). At the end of the year (when possible), KCCU pays a share of any profit to all of its members. All you need to open an account is 2 pieces of approved I.D. and the one-time investment. Anyone who lives or works in the Kingston area can become a member. Contact KCCU for more information.

 

2. Fat Cat Savings Account

A savings account for children ages 0 to 12. The account offers free unlimited transactions, and online, smart phone, and mobile banking. For more information, contact KCCU.  

 

Service Canada
Location: 1300 Bath Rd. (Frontenac Mall)
Contact: 1-800-662-6232 (1-800-O-CANADA)

 

1. Service Canada

Service Canada provides residents with an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services you can access here include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services. The Kingston location is open Monday to Friday from 8:30am to 4:00pm. 

 

Service Ontario
Location: 1201 Division St.
Contact: 1-800-267-8097

 

1. ServiceOntario

ServiceOntario provides Ontario residents with an easy way to access provincial government services. Some of the services you can access here include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. This ServiceOntario centre also provides the standard suite of services provided for the Landlord and Tenant Board, and access to a free, self-service public computer to access government information and online services. Visit the ServiceOntario website for a full list of services. The Kingslake Plaza location is open Monday to Friday from 8:30am to 5:00pm. For general health card information call 1-888-376-5197. For driver and vehicle information call 1-800-387-3445. 

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Counselling and/or Family Supports

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Home Visiting Program

Parents can receive one-on-one support from a Family and Community Support worker in the family’s home.  Support workers will work with parents to provide up-to-date information and build skills about pregnancy, childcare, and child development. Support workers can also provide community referrals, assist with family/life issues, form completion, and advocacy. The program is available for parents and caretakers of children aged 0 to 5. There is no cost to participate, but families must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

2. Infant Group

Infant Group is a weekly drop-in for parents from the time they are pregnant until the time the child is crawling. You’ll get a chance to talk with other parents about you and your baby, child development, and baby routines and behaviours.  All pregnant women, or moms and dads of new babies are welcome in this group. There is no cost to participate in the group. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

3. Encouraging Parents

This ten-week parenting program focuses on children ages 2 to 5.  The program helps parents develop positive parenting skills that encourage positive behaviour in children. The program also provides effective techniques to deal with common behavioural difficulties. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

4. Toddler Group

This is a weekly drop-in group for parents and their toddlers (crawling to age 2). Together they enjoy activities, snacks, and discussions about child development and toddler behaviour. There is no cost to participate. Snacks are provided. Childcare is available for older children, but space is limited so call in advance to book. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

5. Beginning Connections

A program for learning and growing. An independent time for children to play with other children while parents take time for yourself. Learning activities geared to your child! There is no cost to participate in the program, however you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Registration is required; call to book a space up to one week in advance. Contact BBKC for more information or to register.

 

6. Parenting Today

A group program for parents (with children aged 0-5), offered the second Tuesday of each month. Activities include guest speakers, parenting discussions, and crafts. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC  for more information.

 

7. Bounce Back & Thrive

An 8-week parenting program that promotes children’s resiliency. Parents will model resilient thinking and actions through their parenting. The group teaches parents to help children cope more effectively with life’s stresses and challenges, and introduces them to thinking skills that strengthen their capacity for lifelong resilience. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

8. Make the Connection

In this 9-week workshop series, parents learn the kinds of skills necessary to establish loving relationships, foster two-way communication, and help their baby explore. Parent will learn to support social, emotional, language and learning development rights from the start. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

City of Kingston Childcare Services
Location: 362 Montreal St.
Contact: 613-546-2695 ex. 4825

 

1. Centralized Childcare Registry

The Centralized Childcare Registry & Information Service (CCRIS) provides information about childcare services available in Kingston, and on how to apply for home-based, centre-based, and/or school age care. To be eligible, parents/guardians must be employed or enrolled in an education or retraining program during the hours when their child is in care.  Subsidies are available for qualifying families. To apply, visit www.kingstonchildcare.ca and register for a space in the licensed centre(s) of your choice. The City will then contact you to book an appointment for an income assessment application.  Remember to bring documentation (click here for examples) to your appointment. Visit the City of Kingston’s website for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information. 

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Family Supports

Family and Children's Services (FACS) provides support to families who are having difficulties caring for children. The emphasis is put on child and family safety. FACS also advocates for families they work with, and provides community referrals to other organizations and programs. FACS can also provide pregnancy supports and counselling where applicable. Self-referrals are accepted. Contact FACS for more information. 

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Ontario Early Years Centre
Location: 1066 Hudson Dr.
Contact: Hudson Dr.: 613-384-1231, Woodbine Rd.: 613-384-5051
E-mail: oeyc@laccp.ca francais@laccp.ca

 

1. Peek-a-Boo Baby

A program for adults with babies (ages 0-18 months). Parents have access to public health nurses and support during the first year of their child’s life. The program is offered at St. Patrick Catholic School on Mondays from 9:30am to 11:30am. Parents and/or guardians must sign in at reception. Note: programs operate according to the school year calendar. There is no cost to participate. Contact OEYC for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Important Telephone Numbers

Important Telephone Numbers

 

1. Numbers to Know

211 Ontario

Phone Number: 211 or TTY:1-888-340-1001

 

211 is a three-digit phone number that provides information and referrals to community and social services in Ontario. Available 24 hours per day, 7 days per week.

 

 

Assaulted Women’s Help Line

Phone Number: 1-866-863-0511 or TTY: 1-866-863-7869

Mobile: #SAFE (#7233)

 

A free, anonymous, and confidential crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. The help line provides crisis counselling, safety planning, emotional support, information and referrals. The help line is available 24 hours per day, 7 days a week.

 

 

Child and Babytalk Phone Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

Offered through KFL&A Public Health. Public health nurses answer prenatal, infant, and childcare questions, and provide resources on family health issues. The phone line is available Monday to Friday from 8:30am to 4:30pm (except on statutory holidays).

 

 

Dial-a-Dietician

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

A free line, offered through KFL&A Public Health, connecting you to a registered dietitian who can answer questions about food, nutrition, and healthy eating.

 

 

General Immunization Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1451

 

KFL&A Public Health staff can answer your questions about immunization, specific vaccine information, immunization records and schedules, adverse reactions to immunization, and more. Childhood immunizations can also be reported to this line to keep your child’s record up-to-date. Callers should leave the child’s name, date of birth, health card number, the vaccines given, the date given, and a phone number. Doctors do not automatically send this information to KFL&A Public Health.

 

 

Kid’s Help Phone

Phone Number: 1-800-668-6868

 

A free, anonymous and confidential phone line offering professional counselling services for youth. Available 24 hours per day, 7 days a week.

 

 

Kingston Fire and Rescue

Non-emergency Phone Number: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)

 

Residents can contact this number for non-emergency issues or fire prevention questions. Remember, call 911 in the event of an emergency such as fire or other life threatening situations.

 

 

Kingston Police Force

Non-emergency Phone Number: 613-549-4660

 

Residents can contact this number for non-emergency issues only. Remember, call 911 in the event of an emergency or life-threatening situation.

 

 

Mental Health and Addiction Services Crisis line

Phone Number: 613-544-1232 or 1-855-477-2963

 

Offered by Frontenac Community Mental Health and Addiction Services (FCMHAS), the crisis line connects callers with services which provide immediate support to individuals in need. Callers can also be transferred to a FCMHAS mobile crisis worker. The line is available 24 hours per day, 7 days per week.

 

 

Service Canada

General Contact: 1-800-622-6232 (1-800-O-CANADA)

 

Service Canada allows residents to an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services offered include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services.

 

 

ServiceOntario

General Contact: 1-800-8097

Health Card Inquiries: 1-888-376-5197

Driver and Vehicle Inquiries: 1-800-387-3445.

 

ServiceOntario allows Ontario residents an easy way to access provincial government services. Some of the services offered include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. Visit the ServiceOntario website for a full list of services.

 

 

Sexual Assault Centre Crisis and Support Line

Phone Number: 613-544-6424 or 1-877-544-6424

 

Sexual Assault Centre (SAC) Kingston supports survivors of all types of sexualized violence. The Crisis and Support line is available 24 hours per day. Por femmes touchées par la violence: www.femaide.ca    1-877-336-2433

 

 

Sexual Health Info Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1275

 

This confidential phone line, offered by KFL&A Public Health, connects you with a Public Health nurse who can provide information about contraception, sexually transmitted infections and HIV, and access to sexual health services.

 

 

Telehealth Ontario

Phone Number: 1-866-797-0000

TTY: 1-866-797-0007

 

A free, confidential telephone service that provides health advice by connecting you with a Registered Nurse. You can ask questions, talk about your symptoms, and get advice to help you decide on your next step. Available 24 hrs per day, 7 days a week. French language services are available.

 

 

Telephone Aid Line Kingston (TALK)

Phone Number: 613-544-1771

 

TALK offers a completely confidential, non-judgemental and anonymous listening service. TALK offers crisis, befriending, and information support between the hours of 7:00pm and 3:00am, 7 days a week.

 

 

Tobacco Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1333

 

Are you trying to quit smoking, supporting someone who is quitting, or looking for information? The tobacco information line, offered through KFL&A Public Health, can provide you with information on quitting smoking, tobacco and the law, community resources, and other tobacco issues.

 

 

Utilities Kingston

Customer Service Number: 613-546-0000

Credit and Collections: 613-546-1181 ex. 2278

Emergency Services: 613-546-1181 (24 hrs)

 

Utilities Kingston can be reached at the above numbers Monday through Friday from 8:00am-4:30pm. The Emergency Services number is available 24 hours a day, 7 days a week.

 

Ages 7-12

Education

Boys and Girls Club of Kingston and Area
Location: 559 Bagot St.
Contact: 613-542-3306
E-mail: info@bgckingston.ca

 

1. After School Program

After school programs are offered at 3 satellite locations: Rideau Heights Public School (2:30pm to 5:30pm), J.G. Simcoe Public School (2:50pm to 6:00pm), and Holy Family Catholic School (2:30pm to 5:30pm). This program offers structured activities based on a weekly theme, educational support, and a healthy snack. There is a cost, but subsidies are available. Children and youth must be registered with the Club. Contact the Boys and Girls Club for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Kids on the Block

Kids on the Block is an educational program that uses life-sized puppets to explain and define mental health concerns. The program teaches children to understand feelings, provides an introduction to problem solving skills, and encourages discussions. Kids on the Block can be easily incorporated into classroom activities, youth groups, or other child focused organizations. Contact CMHA for more information. 

 

Elementary Schools in the CRNC Area

 

1. Elementary Schools (in CRNC area)

J.G. Simcoe Public School

Location: 90 Wiley St.

Contact: 613-544-4087, jgsim@limestone.on.ca

 

Offers classes from Junior Kindergarten to Grade 8. Students may start school in September if they turn age 4 (JK) or 5 (SK) by December 31st of that year. To register, visit the school and speak with the principal, vice-principal, or office coordinator. Remember to bring: proof of child’s age (birth certificate, baptismal certificate, passport, etc.), the child’s health card, and immunization record (visit KFL&A Public Health). Registrations are accepted throughout the year, but schools are closed in July and most of August. Contact J.G. Simcoe Public School more information. 

 

 

Holy Family Catholic School.

Location: 114 Wiley St.

Contact: 613-546-5981, flhphfmy@alcdsb.on.ca

 

Offers classes from Junior Kindergarten to Grade 8. Students may start school in September if they turn age 4 (JK) or 5 (SK) by December 31st of that year. To register, call the school to arrange a visit. Remember to bring: the child’s baptismal certificate, birth certificate, and immunization record (visit KFL&A Public Health). Registrations are accepted throughout the year; but schools are closed in July and most of August. Contact Holy Family Catholic School for more information. 

 

 

Rideau Heights Public School

Location: 77 MacCauley St.

Contact: 613-542-6155, rideh@limestone.on.ca

 

Offers classes from Junior Kindergarten to Grade 8. Students may start school in September if they turn age 4 (JK) or 5 (SK) by December 31st of that year. To register, visit the school. Remember to bring: proof of child’s age (birth certificate, baptismal certificate, passport, etc.), the child’s health card, and immunization record (visit KFL&A Public Health). Registrations are accepted throughout the year, but schools are closed in July and most of August. Contact Rideau Heights Public School for more information.  

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. School Fire Safety Presentations

Kingston Fire & Rescue works with daycares and schools (Junior Kindergarten, Senior Kindergarten, Gr. 4, and Gr. 8) to provide education about fire safety and prevention. Students are also invited to take fire station tours, meet fire fighters, and learn more about Kingston Fire & Rescue. Contact Kingston Fire & Rescue for more information, or to arrange a visit for your school. 

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Using the Library

If you live in the City of Kingston or the County of Frontenac, you can get a free library card. All you need is a parent/guardian to show their I.D. and sign for the card with you. The library card lets you borrow materials from any of the library’s 16 branches. All branches offer free WIFI. You can also access printing and photocopying resources at most library branches (for a small fee). Contact the library branch closest to you for more information on how to get started. 

 

2. Kid's Programs

The library offers various programs throughout the year for kids. The goal of each program is to help children grow into strong readers and love books. Many programs are drop-in, but some will require registration. Past (and current) programs include: Family Story time, LEGO my Library, and Bedtime Stories. The Library occasionally holds PA Day events as well. Visit the  Events Calendar on the library’s website, or contact your local branch to find out which programs are being offered now (Central Library: 613-549-8888   Kingscourt Library: 613-546-0698). 

 

Loving Spoonful
Location: 303 York St. (Memorial Centre)
Contact: 613-507-8848
E-mail: info@lovingspoonful.org

 

1. The GROW Project

Loving Spoonful works with Gr. 5 students at Rideau Heights Public School and J.G. Simcoe Public School to build knowledge around food and community. As part of the curriculum, students participate in gardening, activities, guest speaker classes, and more. School gardens are maintained throughout the summer, and children and youth in the community (regardless of age or school they attend) can drop by to garden and learn more. Contact Loving Spoonful for more information. 

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. SNAP (School and Non-Academic Program)

SNAP provides students (ages 9-17) who have been expelled or suspended, with academic and non-academic programming to help them reintegrate into the learning environment. The program provides a rigid schedule that allows students to continue their education and develop cognitive and social skills. Referrals must come from school principals or the school board. The program runs from Monday to Friday at the Robert Meek Centre. Contact Becky Loney or Jake Beatty (SNAP Team) at Youth Diversion for more information. 

 

Clothing

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. WEARhouse

The WEARhouse is located in the back building, and provides individuals an opportunity to browse through a selection of clothing, toys, books, and household items. Everything is offered free of charge. Individuals who are looking for items not found in the WEARhouse (such as larger furniture items) are encouraged to speak with the staff and the team will attempt to find the items for you. For more information, contact the St. Vincent de Paul Society.

 

Disability and/or Mental Health Support Services

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Autism Awareness

CMHA offers a group, in partnership with Autism Ontario, for children with autism. The group provides a 6-week self-esteem session, and 3-to-6 week sessions for siblings of children and youth with autism. The program is run out of the Extend-a-Family Kingston building (361 Montreal St.). There is no charge to access the service. Contact CMHA for more information or to register. 

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Applied Behavioural Analysis (ABA)

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. ABA focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

4. School Support - Connections for Students

The Connection for Students program supports students coming out of the IBI program as they transition into full-time school. Only students who have gone through the IBI program are eligible. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

Health and Wellness

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Please Listen

Please listen is a 6-week interactive program for children and youth (ages 5-13) who are at risk of experiencing, or are currently experiencing, mental health issues.  The program focuses on enhancing social skills and self-esteem, bullying prevention and anger management, and provides learning tools and coping strategies to handle mental health issues effectively.  CMHA also offers a Please Listen group for children/youth who have a parent with mental illness. The program is offered one evening a week at the CMHA office. There is no charge to access the program. Contact CMHA for more information or to register.

 

2. Friends for Life

Friends for Life is a 10-week program for children (ages 8-11) with, or at risk of, anxiety and depression. The program provides children with coping strategies to deal with everyday stressors, and strategies to recognize signs of anxiety. Using a group based approach, children participate in activities and discussions. Friends for Life runs once a week out of the CMHA offices. There is a fee to access this program. Contact CMHA for more information or to register. 

 

3. Kids on the Block

Kids on the Block is an educational program that uses life-sized puppets to explain and define mental health concerns. The program teaches children to understand feelings, provides an introduction to problem solving skills, and encourages discussions. Kids on the Block can be easily incorporated into classroom activities, youth groups, or other child focused organizations. Contact CMHA for more information. 

 

4. Autism Awareness

CMHA offers a group, in partnership with Autism Ontario, for children with autism. The group provides a 6-week self-esteem session, and 3-to-6 week sessions for siblings of children and youth with autism. The program is run out of the Extend-a-Family Kingston building (361 Montreal St.). There is no charge to access the service. Contact CMHA for more information or to register.  

 

Child Development Centre
Location: Hotel Dieu Hospital, 166 Brock St.
Contact: 613-544-3400 ex. 3175 or 613-544-3310

 

1. Child Development Centre

The Child Development Centre provides services for children and youth who have neurological/physical or developmental disabilities or impairments. Referrals from a physician are needed for some services, but not all. Visit the CDC website here to learn more about the referral process. 

 

Children's Outpatient Centre (COPC)
Location: Hotel Dieu Hospital, 166 Brock St. Jeanne Mance 1
Contact: 613-544-3310 ex. 3150

 

1. Children's Outpatient Centre (COPC)

COPC serves patients from birth to age 18. COPC provides a unique walk-in emergency clinic for pediatric patients and specialty clinics in cystic fibrosis, cardiology, endocrinology, diabetes, orthopaedic, and more. Patients must be referred by a physician or healthcare professional. The clinic is open Monday to Friday from 9:00am to 4:00pm. Contact the Children’s Outpatient Centre for more information. 

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Child and Youth Counselling

K3C offers affordable counselling to children and youth who are experiencing social, emotional and/or relationship difficulties. The fee to access this service begins at $90.00, however this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions who require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

KFL&A Public Health
Location: 221 Portsmouth Ave.
Contact: 613-549-1232, Toll Free: 1-800-267-7875

 

1. Child and Babytalk Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

A public health nurse is available Monday to Friday from 8:30 a.m. to 4:30 p.m. (except on statutory holidays) to answer questions about prenatal, infant and child care (includes preconceptional health, healthy pregnancies, postpartum mood disorders, breastfeeding, child growth and development, parenting, nutrition, and child safety). The public health nurse can link callers to different community services. Referrals can be made to a number of programs, including Healthy Babies, Healthy Children, Breastfeeding Clinics and Take Control Baby Steps. Parents can also join the conversation on the Child & Babytalk (in KFL&A) Facebook page to receive daily parenting information about nutrition, breastfeeding, development, pregnancy and more.

 

2. Dental Health Programs and Services

KFL&A Public Health offers many programs and services to help children and youth ages 17 and under to take care of their oral health. Healthy Smiles Ontario and Children in Need of Treatment are funding programs for eligible children to receive dental care. The community dental hygiene clinics offer assessment, oral health education, and offer preventive services and/or treatment recommendations based on your child’s need.  For information about programs and services available to you, please call 613-549-1232 ext.1218.

 

3. Dial-a-Dietitian

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

Dial-a-Dietitian is a telephone nutrition information service coordinated and delivered by registered dietitians. Registered dietitians answer general questions on a wide range of nutrition-related topics such as healthy eating, feeding your family, food allergies, nutrition during pregnancy, and nutrition for infants and toddlers. This service is provided free of charge, Monday to Friday from 8:30am to 4:30pm.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC

 

2. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Akwe:go

Provides at-risk and high-risk children (ages 7-12) with support, tools and healthy activities that build on, and foster, their abilities to make healthy choices. The program is free and open to everyone. Contact Jytte Cooper (613-549-1674 ex. 307, jyttec@metisnation.org) at MNO for more information. 

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling (ages 0-18). The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information. 

 

2. Mental Health Services: Community Site Services

Community Site Services take place at the Pathways for Children and Youth Sites in Kingston. Services are available to children and youth (ages 0 to 18) and their families. These include assessment and consultation, counselling (individual, family, group) and parenting programs. Pathways has a central in-take service that allows direct contact with a staff member who schedules an appointment.  After the initial in-take assessment, families will meet with a community site counsellor, who together with the family, will develop a plan based on individual needs. Community site counsellors offer either brief or extended counselling options, and make referrals to other resources and intensive services when appropriate. There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Mental Health Services: Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

4. Intergenerational Trauma Treatment Model

A program that provides treatment for children/youth (ages birth to 18) and their caregivers, who have experienced a traumatic event. The program is delivered in three phases: 1) assisting families in understand trauma, 2) the impact of trauma, and 3) how to make changes that will help them heal. There is no cost to access this service, but individuals need to complete an in-take appointment. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

5. Autism Services: Applied Behavioural Analysis

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. The program focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

6. Autism Services: Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

7. Mental Health Services: Nexus Day Treatment Services

This program, offered in partnership with the school boards, provides classroom-based structured learning environments that combine mental health intervention with individualized education. This program is for students (18 years of age or younger) whose social, emotional and behavioural needs interfere with their successful participation in the school environment, and for whom previous in-school support has not been sufficient. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

8. Autism Services: School Support - Connections for Students

The Connection for Students program supports students coming out of the IBI program as they transition into full-time school. Only students who have gone through the IBI program are eligible. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

Walk-in Clinics and Urgent Care Centres

 

1. Walk-in Clinics & Urgent Care Centres

CDK Family Medicine and Walk-in Clinic

Location: 175 Princess St.

Contact: 613-766-0318

Hours: Monday to Friday 9:00am-7:00pm, Saturday and Sunday 10:00am-2:00pm

 

Walk-in services are open to any Kingston resident without a family doctor, or anyone who cannot get in to see their regular family doctor or after-hours clinic. The walk-in clinic is also available to CDK patients who cannot wait for their next scheduled appointment. The walk-in clinic is for same-day or semi-urgent issues only. Remember to bring your valid health card with you.

 

 

KCHC Primary Care Clinic

Location: 263 Weller Ave

Contact: 613-542-2949

Hours: Monday and Thursday 8:00am-5:00pm, Tuesday and Wednesday 8:00am-8:00pm, Friday 8:00am-4:30pm

Walk-in Hours: Friday 9:00am-1:30pm 

 

KCHC Primary Health Care services are available to community members who live in North Kingston and do not already have a family doctor. Services include access to health care staff, prenatal and obstetrical care, occupational therapy, counselling, and nutrition services.

 

A walk-in clinic is now available to the public Fridays from 9:00am-1:30pm. These walk-in services are available to anyone without a family doctor, or who cannot get in to see their family doctor. 

 

 

Urgent Care Centre

Hotel Dieu Hospital

Location: 166 Brock St.

Contact: 613-546-1240

Hours: Monday to Sunday 8:00am-8:00pm

 

Open to anyone with a non life-threatening injury or illness who cannot wait to visit a family doctor.

 

 

Recreation

Boys and Girls Club of Kingston and Area
Location: 559 Bagot St.
Contact: 613-542-3306
E-mail: info@bgckingston.ca

 

1. After School Program

After-school programs are offered at 3 satellite locations: Rideau Heights Public School (2:30pm to 5:30pm), J.G. Simcoe Public School (2:50pm to 6:00pm), and Holy Family Catholic School (2:30pm to 5:30pm). This program offers structured activities based on a weekly theme, educational support, and a healthy snack. There is a cost, but subsidies are available. Children and youth must be registered with the Club. Contact the Boys and Girls Club for more information.

 

2. Summer Camp

The cost of each camp varies. Subsidies can be provided. Contact the Boys and Girls Club for more information.

  • Little Connections Camp (ages 4-5): children focus on play-based learning, social growth, developing a daily routine and getting ready for school – all in a fun and interactive way.

  • Clubhouse Camp (ages 6-8): children focus on a weekly theme through games, crafts, swimming, special events, special guests and trips.

  • Specialty Camp (ages 6-8): offers children the opportunity to try something new. Half the day is spent learning a new skill, and the other half involves participating in other creative camp activities. Past themes have included cooking, arts, sports, science, and outdoor exploration.

  • Aquafun Camp (ages 6-12): focuses on swimming, outdoor water games, and other water-based activities.

 

 

3. Members Sports League

Registered members with the Club are invited to participate in a 20-week, friendly sports league. Everyone is welcome to participate (from the best players to those who are just starting out). Children and youth form teams based on their after-school program and play at QECVI. There is no additional cost and transportation is provided. Contact the Boys and Girls Club for more information.

 

4. Hockey Program

Boys and Girls Club offers a free hockey program for children and youth. The program runs every Wednesday from 3:00pm to 5:00pm out of the Wally Elmer Youth Centre (from December until March). Equipment is provided, and children and youth get on ice coaching, skills development, and an opportunity to practice their skills through mini games. Children and youth can also participate in special trips, win prizes and more. Contact the Boys and Girls Club for more information.

 

City of Kingston Recreation and Leisure
Location: 382 Bagot St. (Artillery Park)
Contact: 613-546-4291, Programs: ext. 1704, PROKids: ext. 1718,
E-mail: General: darthurs@cityofkingston.ca, PROKids: PROkids@cityofkingston.ca

 

1. PROKids (Fee Assistance for Community Offered Recreation)

PROkids (Positive Recreation Opportunities for Kids) helps cut the cost of community-run sports, cultural, arts, and recreational activities for children and youth (ages 0-18). PROkids helps with registration fees, equipment and transportation needs for programs, lessons, or memberships lasting a minimum of 6 weeks/sessions. PROkids will provide a maximum of $300.00 per year for each eligible child. There is a list of participating community organizations on the City of Kingston website. To access PROkids, apply through the Municipal Fee Assistance Program. After 5 business days, contact PROkids to set up an appointment. Parents/guardians are responsible for registering their child for the program with the program provider. For more information, contact PROkids at the City of Kingston. 

 

City of Kingston - Housing and Social Services

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

 

2. SPARK City Recreation Funding

The SPARK program provides assistance for city-run recreation and leisure memberships, programs, camps, classes, and fees. To access SPARK, apply through the Municipal Fee Assistance Program. Fill out the form and attend a drop-in session at Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesdays). For more information, contact Housing and Social Services.

 

Housing and Social Services

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

3. Great Skate Donate

The Great Skate Donate collects gently used skates during November through January. All donated equipment is available to the public at the Wally Elmer Youth Centre during business hours. Stop by, find a pair that fits, and take them home with you at no cost. If you have any skates you would like to donate, drop them off at the Wally Elmer Youth Centre. Contact PROkids or the Wally Elmer Youth Centre for more information. 

 

4. Kicks for Kids

Kicks 4 Kids collects gently used soccer cleats and shin guards during April through June. All donated equipment is available to the public at the Wally Elmer Youth Centre during business hours. Stop by, find a pair that fits, and take them home with you at no cost. If you have a pair of soccer cleats you would like to donate, drop them off at the Wally Elmer Youth Centre. Contact PROkids or the Wally Elmer Youth Centre for more information.

 

5. Neighbourhood Parks Program

The Neighbourhood Parks Program provides free drop-in programs in parks throughout Kingston between July and August. Two programs have been offered in the North Kingston area in the past. FAMJAM offers sports equipment, crafts, and structured activities for all ages. Sunrise & Sunset Drop-in Fitness is a low impact fitness class for all ages. There is no cost to participate in the Neighbourhood Parks Program. Contact the City of Kingston for more information.  The spring/summer Recreation & Leisure Guide will list all locations and times for summer 2015. 

 

6. Game Face

A drop-in program for children and youth (aged 6 to 18) which offers a mix of organized activities, sports, crafts, homework assistance, community outings, movie nights and access to video and table games. Children and youth are invited to come and go as they please. The program runs Monday to Thursday 3:00pm to 5:00pm & 6:00pm to 9:30pm, and Friday 3:00pm to 5:00pm out of the Wally Elmer Youth Centre* (Monday to Friday 1:00pm to 8:00pm during the summer). Teen nights are held on Fridays from 6:00pm to 9:30pm for youth ages 13 and up. There is no cost to participate; but children/youth must have a parent or guardian fill out a registration and waiver form.

 

*NOTE: During the construction of the new Rideau Heights Community Centre, Game Face will be running out of Rideau Heights Public School. Program hours may also change.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. School Year Programs

EAF provides Saturday programming for children and youth (ages 4-21) with a physical or intellectual disability, to participate in games and other social recreational activities. Programming is also offered during PA Days and school breaks (such as Christmas and March breaks).  EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

2. ADS Respite Program

Provides respite for parents of children with Autism Spectrum Disorder (ages 4-12) one Saturday per month from 10:00am to 4:00pm. Participants should bring a lunch and swim gear. EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, however but are available. Contact Extend-a-Family Kingston for more information. 

 

3. Integrated Summer Day Camp

Provides a safe environment where children with and without disabilities have fun together. Weekly sessions are themed and include various activities. Available for youth ages 4-8, 9-12, and 13-17. EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. After School Program

The after school program is a free program for girls in Grade 1 through 8 that focuses on physical activity and healthy living. Girls receive a healthy snack and a chance to participate in fun activities. The program runs Monday, Tuesday and Thursday from 2:30pm to 5:00pm at the Wally Elmer Youth Centre* (when school is in session). Girls attending Rideau Heights Public School, J.G. Simcoe Public School and Holy Family Catholic School can participate in a walking program. A Girls Inc staff member will pick the girls up at school and walk with them to the Wally. A walk home group is also available for girls who live within a 10 to 15 minute walk from the Wally.  There is no cost to participate, but registration is required. Contact Tammy (tammydidychuk@girlsinclimestone.ca, 613-214-3389) for more information. 

 

*Note: During the construction of the new Rideau Heights Community Centre, the After School Program will be running out of St. Matthew's Church (31 Weller Ave.). Program hours and structure will remain the same.

 

2. Summer Camp

Girls Inc. offers a free, empowering summer day camp for girls in Grades 4 through 8. The camp runs for 4 weeks in the summer, and girls can participate in fun educational activities in the morning, and active games and activities in the afternoon. Summer camp registration is first come, first serve. Contact Tammy (tammydidychuk@girlsinclimestone.ca, 613-214-3389) for more information. 

 

3. Girls on Fire Mentoring Program

Girls Inc. is starting a new mentoring program. Girls and volunteers can develop healthy relationships and participate in fun and exciting field trips. There is no cost to participate, but registration is required. Interested volunteers should contact the Girls Inc Offices to register (a CPIC is required). For more information or to register, contact Girls Inc.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City of Kingston website. For more information, contact Housing and Social Services

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Kid's Programs

The library offers various programs throughout the year for kids. The goal of each program is to help children grow into strong readers and love books. Many programs are drop-in, but some will require registration. Past (and current) programs include: Family Story Time, LEGO my Library, and Bedtime Stories. The Library occasionally holds PA Day events as well. Visit the  Events Calendar on thelibrary’s website, or contact your local branch to find out which programs are being offered now (Central Library: 613-549-8888   Kingscourt Library: 613-546-0698). 

 

Kingston Gets Active
Location: 28 Division St.
Contact: 613-533-6000 ex. 79178
E-mail: info@KingstonGetsActive.ca

 

1. PLAY Library

The PLAY Library offers kits to teach children physical literacy and help families get active at home. Three kits are available:

 

(1) Physical Literacy Starter Kit – for children ages 6 and under – emphasizes jumping, throwing, catching, kicking, hitting, and balance.

(2) Physical Literacy Family Kit – for the entire family – develops sport specific fundamentals.

(3) Active for Life Kit – for all ages – includes sports equipment that promotes lifelong physical activity.

 

Families can visit one of the PLAY library locations and sign out a kit, free of charge, for a specific length of time (ask when you sign out the kit). Remember to bring photo ID and provide your name, phone number, email, and address. Active for Life Kits can be signed out at Pathways to Education (6-263 Weller Ave). All three kits can be signed out at École élémentaire catholique Mgr-Rémi-Gaulin (51 Virginia Street).  Visit the Canadian Sport for Life Kingston website for more information: www.CS4LKingston.com or to find other lending locations in Kingston. 

 

2. Places to Get Active!

Kingston Gets Active offers residents with resources, tips on getting active at any age, and connections to various resources across Kingston and area. The "Find Places to Get Active!" forum allows you to select specific criteria and generates a list of places to get active, and organizations offering programs that match the criteria. Brief descriptions and contact information are provided. Possible criteria selections include: "accessible", "low cost", "youth", "free", "neighbourhood parks", and more. Visit the Kingston Gets Active website for more information. 

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Urban Aboriginal Healthy Living

Provides opportunities for individuals and families to increase their participation in sport, physical activity and recreation.  The program also promotes healthy eating behaviours and smoke-free living. Efforts are also made to increase community engagement from youth. Activities include drop-in sports leagues, family fitness classes, cooking workshops, and more.  The program is free and open to everyone. Some programming occurs offsite. Contact Michelle Kehoe (613-549-1674 ex. 303, michellek@metisnation.org) at MNO for more information. 

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Summer Camps

All day camp programs are free, but registration is needed because spaces are limited. Children can sign up for a week at a time, but are not limited to only one camp per summer. Day Camp runs during July and August, from Monday to Friday 10:00am to 2:00pm. Overnight Adventure Camp does have a cost, but subsidies are available. This camp runs for one week during July. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

  • Day Camp (ages 6-12): activities include Bible stories, music, games, crafts and much more.

  • Overnight Adventure Camp (ages 6-16): offers children a unique camp experience at The Salvation Army Jackson’s Point. Transportation is provided. 

 

2. Jesus and Me (JAM)

JAM is a free opportunity for children (ages 6 to 12) to learn about God in a fun and interactive way. Run by Queen’s University volunteers at the Salvation Army Rideau Heights, the group offers various games, activities, and crafts for participants. The program schedule follows the Queen’s semester schedule. JAM is offered on Thursday evenings, from 6:00pm to 7:00pm. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

 

3. Children's Choir

A free choir for children ages 5 and older. Children get the chance to learn new songs, how to play the recorder, and express their creativity using puppets. The choir is held every Wednesday from 6:00pm to 7:00pm at the Salvation Army Rideau Heights (183 Weller Ave). Contact The Salvation Army Rideau Heights (613-541-3947) for more information. 

 

4. Music Instruction

A free program for children and youth (ages 8 and older) who want to learn how to play different instruments. Guitar and Keyboard classes are offered on Mondays from 2:30pm to 5:00pm. Brass instrument classes are offered on Wednesdays at 7:15pm. Children and youth are asked to pre-register for classes. Some instruments are also available for loan. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

 

5. uSpace Youth Drop-in

A free drop-in for youth in Grades 7 through 12. Youth can have a safe space to do homework, spend time with friends, play board games, and more. Doors will be open every Monday afternoon from 2:30pm to 5:00pm. Feel free to come and go as you please. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.  

 

6. Kid's Club

A free drop-in sports program for children ages 6-12. The groups runs evry Tuesday night from6-7pm. Stop by fr fun ctivites!

 

Safety and Emergency Services

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Fire and Medical Response and Rescue

Contact 911 in the event of an emergency such as fire or other life threatening situations.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Emergency Response

Contact 911 in the event of an emergency or other life threatening situations. All non-emergency concerns can be directed to the general contact number: 613-549-4660.

 

2. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources.

 

Other

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Big Brothers, Big Sisters of KFL&A
Location: 1344 Princess St
Contact: 613-544-1621

 

1. Mentoring In-take Process

To get involved with the Big Brothers, Big Sisters mentoring programs, the family and child/youth have to go through an in-take process. The match support specialist will perform a “get to know you” interview with the family and the child/youth at a convenient location. From there, they will discuss which mentoring program would be a good fit for the child/youth, and place them on a waiting list until the best mentor match can be made. Contact Melissa Sheldrick, the Match Support Specialist, for more information. 

 

2. In-school Mentoring Program

Please see “Mentoring In-take Process” for more information on how to get started. The In-School Mentoring Program provides a child/youth the opportunity to spend time with their volunteer match on school grounds. For approximately one hour per week during the school year the volunteer will visit the child/youth’s school, engage in activities and hang out together. This program is free to registered children/youth (ages 6-14) and currently runs in Rideau Heights Public School and J.G. Simcoe Public School. Contact Big Brothers, Big Sisters for more information. 

 

3. Big Brother/Big Sister Program

Please see “Mentoring In-take Process” for more information on how to get started. The Big Brother/Big Sister Program pairs boys and male volunteers, or girls and female volunteers. These mentor matches participate in regular outings to develop a relationship. Parents are encouraged to be involved in the match, and the match is closely supervised by the match specialist. The program is free to registered children/youth (ages 6-16). Contact Big Brothers, Big Sisters for more information.

 

4. Couples for Kids Program

Please see “Mentoring In-take Process” for more information on how to get started. The Couples Program provides the opportunity for a child/youth to be matched with a couple, rather than one volunteer. The couple and the child/youth participate in regular outings to develop a relationship. Parents are encouraged to be involved in the match, and the match is closely supervised by the match specialist. The program is free to registered children/youth (ages 6-16). Contact Big Brothers, Big Sisters for more information.

 

5. Buddy Up Program

Please see “Mentoring In-take Process” for more information on how to get started. The Buddy Up Program provides the opportunity for a cross-gender match of a female volunteer to a male child. These mentor matches participate in regular outings to develop a relationship. Parents are encouraged to be involved in the match, and the match is closely supervised by the match specialist. The program is free to registered children/youth (ages 6-16). Contact Big Brothers, Big Sisters for more information.

 

City of Kingston Childcare Services
Location: 362 Montreal St.
Contact: 613-546-2695 ex. 4825

 

1. Centralized Childcare Registry

The Centralized Childcare Registry & Information Service (CCRIS) provides information about childcare services available in Kingston, and on how to apply for home-based, centre-based, and/or school age care. To be eligible, parents/guardians must be employed or enrolled in an education or retraining program during the hours when their child is in care.  Subsidies are available for qualifying families. To apply, visit www.kingstonchildcare.ca and register for a space in the licensed centre(s) of your choice. The City will then contact you to book an appointment for an income assessment application.  Remember to bring documentation (click here for examples) to your appointment. Visit the City of Kingston’s website for more information.

 

Click here for a list of licensed subsidized childcare providers

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Child Protection

If anyone is concerned about the welfare or care of a child (from birth to age 16), they can call Family and Children's Services (FACS) and report it. Individuals can choose to remain anonymous.  Anyone reporting will speak with a child protection professional who will listen, ask questions, determine the risk of the situation and provide and supports and services that my be needed to keep the child safe. A 24-hour emergency line is available to report concerns. Contact FACS if you have concerns regarding a child’s safety. 

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. School Groups

Throughout the school year, Girls Inc. runs in-school groups for girls. Topics range from bullying, self-esteem and body image, to peer pressure, healthy relationships and physical and emotional self-defence. Referrals for the groups can come from anyone - teachers, student support counsellors, parents or caregivers. There is no cost to have Girls Inc. come in and work with a school group. Contact Tammy (tammydidychuk@girlsinclimestone.ca, 613-214-3389) for more information. 

 

2. Girls on Fire Mentoring Program

Girls Inc. is starting a new mentoring program. Girls and volunteers can develop healthy relationships and participate in fun and exciting field trips. There is no cost to participate, however registration is required. Interested volunteers should contact the Girls Inc Offices to register (a CPIC is required). For more information or to register, contact Girls Inc. 

 

3. Project Bold

Project Bold is a physical and emotional self-defence program for women. The program is open to all women, regardless of athletic ability. The program consists of four 2-hour sessions held once a week.  The cost for each participant is $80.00, however arrangements can be made for interested individuals who cannot meet this cost. Pre-registration is required. Contact Tammy (tammydidychuk@girlsinclimestone.ca, 613-214-3389) for more information or to register.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City website. For more information, contact Housing and Social Services

 

Kingston Community Credit Union (KCCU)
Location: 1201 Division St.
Contact: 613-531-6056
E-mail: kccu@kccu.ca

 

1. Financial Services

KCCU offers all the financial services provided by a bank: savings accounts, credit cards, student loans, etc. All individuals opening accounts with KCCU become members in the credit union. You must provide a one-time $5.00 investment that stays in your account (for youth up to age 21). At the end of the year (when possible), KCCU pays a share of any profit to all of its members. All you need to open an account is 2 pieces of approved I.D. and the one-time investment. Anyone who lives or works in the Kingston area can become a member. Contact KCCU for more information.

 

2. Fat Cat Savings Account

A savings account for children ages 0 to 12. The account offers free unlimited transactions, and online, smart phone, and mobile banking. For more information, contact KCCU.  

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Program for Juvenile Fire Setters

Kingston Fire & Rescue works with youth (usually one-on-one) who have expressed an interest for playing with fire, or have set fires in the past. Referrals can come from anyone (family, community members, and organizations). Kingston Fire & Rescue, with permission from the youth’s family, will visit the youth’s home and conduct a fire safety inspection with them. Throughout this process, fire fighters will provide education on fire safety and prevention. Kingston Fire & Rescue will do a follow-up visit to provide more education after the first inspection. Finally, the youth, and sometime the family, are invited to tour the fire station, meet the crew, and ask any additional questions. A specialized program to work with aboriginal and Métis youth is also available. Contact Kingston Fire & Rescue for more information. 

 

Service Canada
Location: 1300 Bath Rd. (Frontenac Mall)
Contact: 1-800-662-6232 (1-800-O-CANADA)

 

1. Service Canada

Service Canada provides residents with an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services you can access here include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services. The Kingston location is open Monday to Friday from 8:30am to 4:00pm. 

 

Service Ontario
Location: 1201 Division St.
Contact: 1-800-267-8097

 

1. ServiceOntario

ServiceOntario provides Ontario residents with an easy way to access provincial government services. Some of the services you can access here include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. This ServiceOntario centre also provides the standard suite of services provided for the Landlord and Tenant Board, and access to a free, self-service public computer to access government information and online services. Visit the ServiceOntario website for a full list of services. The Kingslake Plaza location is open Monday to Friday from 8:30am to 5:00pm. For general health card information call 1-888-376-5197. For driver and vehicle information call 1-800-387-3445. 

 

The Joe Chithalen Memorial Musical Instrument Lending Library (Joe’s M.I.L.L)
Location: Tett Centre for Creativity & Learning, 370 King St. W
Contact: 613-549-5637
E-mail: info@joesmill.org

 

1. Musical Instrument Lending Library

 

Joe’s M.I.L.L. has over 750 instruments of all kinds available to borrow free of charge. These include, but are not limited to, guitars, keyboards, drums, horns, violins, percussion, exotic instruments, amplifiers, sheet music, and much more. To borrow, you will need to register for a Joe's M.I.L.L. card. You will need: (1) Photo ID showing your birthday, (2) A recent document showing a residential address, and (3) A one time fee of $10.00 (cash only). A parent or guardian must sign the agreement for borrowers under 16 years of age. Visit the Joe's M.I.L.L. website for more information on lending times and late fees.  

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Transit

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Information

Kingston Transit provides 5 routes traveling through Kingston’s north end. Fares are as follows: $2.75 for Adults, $2.50 for Youth (ages 8-18) and Seniors (ages 65+). Multi-ride and monthly passes are also available. More information on pass prices can be found on the Kingston Transit website or by clicking here. Passes can be purchased at the Shoppers Drug Mart in the Kingslake Plaza (1201 Division St.). Visit the Kingston Transit website or contact Kingston Transit for more information.  

 

Counselling and/or Family Supports

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

City of Kingston Childcare Services
Location: 362 Montreal St.
Contact: 613-546-2695 ex. 4825

 

1. Centralized Childcare Registry

The Centralized Childcare Registry & Information Service (CCRIS) provides information about childcare services available in Kingston, and on how to apply for home-based, centre-based, and/or school age care. To be eligible, parents/guardians must be employed or enrolled in an education or retraining program during the hours when their child is in care.  Subsidies are available for qualifying families. To apply, visit www.kingstonchildcare.ca and register for a space in the licensed centre(s) of your choice. The City will then contact you to book an appointment for an income assessment application.  Remember to bring documentation (click here for examples) to your appointment. Visit the City of Kingston’s website for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information. 

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Family Supports

Family and Children's Services (FACS) provides support to families who are having difficulties caring for children. The emphasis is put on child and family safety. FACS also advocates for families they work with, and provides community referrals to other organizations and programs. FACS can also provide pregnancy supports and counselling where applicable. Self-referrals are accepted. Contact FACS for more information. 

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

2. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Important Telephone Numbers

Important Telephone Numbers

 

1. Numbers to Know

211 Ontario

Phone Number: 211 or TTY:1-888-340-1001

 

211 is a three-digit phone number that provides information and referrals to community and social services in Ontario. Available 24 hours per day, 7 days per week.

 

 

Assaulted Women’s Help Line

Phone Number: 1-866-863-0511 or TTY: 1-866-863-7869

Mobile: #SAFE (#7233)

 

A free, anonymous, and confidential crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. The help line provides crisis counselling, safety planning, emotional support, information and referrals. The help line is available 24 hours per day, 7 days a week.

 

 

Child and Babytalk Phone Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

Offered through KFL&A Public Health. Public health nurses answer prenatal, infant, and childcare questions, and provide resources on family health issues. The phone line is available Monday to Friday from 8:30am to 4:30pm (except on statutory holidays).

 

 

Dial-a-Dietician

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

A free line, offered through KFL&A Public Health, connecting you to a registered dietitian who can answer questions about food, nutrition, and healthy eating.

 

 

General Immunization Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1451

 

KFL&A Public Health staff can answer your questions about immunization, specific vaccine information, immunization records and schedules, adverse reactions to immunization, and more. Childhood immunizations can also be reported to this line to keep your child’s record up-to-date. Callers should leave the child’s name, date of birth, health card number, the vaccines given, the date given, and a phone number. Doctors do not automatically send this information to KFL&A Public Health.

 

 

Kid’s Help Phone

Phone Number: 1-800-668-6868

 

A free, anonymous and confidential phone line offering professional counselling services for youth. Available 24 hours per day, 7 days a week.

 

 

Kingston Fire and Rescue

Non-emergency Phone Number: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)

 

Residents can contact this number for non-emergency issues or fire prevention questions. Remember, call 911 in the event of an emergency such as fire or other life threatening situations.

 

 

Kingston Police Force

Non-emergency Phone Number: 613-549-4660

 

Residents can contact this number for non-emergency issues only. Remember, call 911 in the event of an emergency or life-threatening situation.

 

 

Mental Health and Addiction Services Crisis line

Phone Number: 613-544-1232 or 1-855-477-2963

 

Offered by Frontenac Community Mental Health and Addiction Services (FCMHAS), the crisis line connects callers with services which provide immediate support to individuals in need. Callers can also be transferred to a FCMHAS mobile crisis worker. The line is available 24 hours per day, 7 days per week.

 

 

Service Canada

General Contact: 1-800-622-6232 (1-800-O-CANADA)

 

Service Canada allows residents to an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services offered include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services.

 

 

ServiceOntario

General Contact: 1-800-8097

Health Card Inquiries: 1-888-376-5197

Driver and Vehicle Inquiries: 1-800-387-3445.

 

ServiceOntario allows Ontario residents an easy way to access provincial government services. Some of the services offered include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. Visit the ServiceOntario website for a full list of services.

 

 

Sexual Assault Centre Crisis and Support Line

Phone Number: 613-544-6424 or 1-877-544-6424

 

Sexual Assault Centre (SAC) Kingston supports survivors of all types of sexualized violence. The Crisis and Support line is available 24 hours per day. Por femmes touchées par la violence: www.femaide.ca    1-877-336-2433

 

 

Sexual Health Info Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1275

 

This confidential phone line, offered by KFL&A Public Health, connects you with a Public Health nurse who can provide information about contraception, sexually transmitted infections and HIV, and access to sexual health services.

 

 

Telehealth Ontario

Phone Number: 1-866-797-0000

TTY: 1-866-797-0007

 

A free, confidential telephone service that provides health advice by connecting you with a Registered Nurse. You can ask questions, talk about your symptoms, and get advice to help you decide on your next step. Available 24 hrs per day, 7 days a week. French language services are available.

 

 

Telephone Aid Line Kingston (TALK)

Phone Number: 613-544-1771

 

TALK offers a completely confidential, non-judgemental and anonymous listening service. TALK offers crisis, befriending, and information support between the hours of 7:00pm and 3:00am, 7 days a week.

 

 

Tobacco Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1333

 

Are you trying to quit smoking, supporting someone who is quitting, or looking for information? The tobacco information line, offered through KFL&A Public Health, can provide you with information on quitting smoking, tobacco and the law, community resources, and other tobacco issues.

 

 

Utilities Kingston

Customer Service Number: 613-546-0000

Credit and Collections: 613-546-1181 ex. 2278

Emergency Services: 613-546-1181 (24 hrs)

 

Utilities Kingston can be reached at the above numbers Monday through Friday from 8:00am-4:30pm. The Emergency Services number is available 24 hours a day, 7 days a week.

 

Youth (ages 13-24)

Education

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the access team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure about how to get one contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

2. Vocational Services

Vocational Services supports individuals who are experiencing mental illness and/or addiction in accessing and succeeding in employment and educational opportunities. Individuals can access programs and services that encourage skills development, vocational counselling, ODSP-Employment supports, educational support, job placement, job support, job retention, and more. Individuals can participate in various programs, depending on where they are on their employment and/or educational path. Dual diagnosis supports (individuals diagnosed with both a mental illness and developmental delay) are also available. Vocational Services are free, and open to youth and adults (18 years of age and older). Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Youth Small Business Program

The Youth Small Business Program is a free course for youth (aged 16 to 29) who are interested in launching or growing a small business. Youth attend 22 classes over 11 weeks, where they learn the skills needed to run a business, including developing a business plan. The curriculum was developed using Rotman School of Management’s Designworks model for creative, customer-centric business design workshops. Youth also receive in class coaching from business professionals. Upon graduation, youth receive a $500 grant to start their business, and have access to low-interest business loans. To be eligible, youth must self-identify as having/had a mental health or addictions challenge, and cannot be enrolled in full time schooling (part-time is acceptable). Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Boys and Girls Club of Kingston and Area
Location: 559 Bagot St.
Contact: 613-542-3306
E-mail: info@bgckingston.ca

 

1. Youth Program

The youth program is open to youth ages 13 and up, and provides a safe space for youth to go after school. Youth can participate in activities, receive academic support, participate in leadership programs, community outings, and more. All programs are located at the 1300 Bath Rd. location with the exception of Tuesday and Wednesday evening programming which takes place at 559 Bagot St. A shuttle is available between the Bath Rd. and Bagot St. locations on those days. There is no cost to participate, but youth are required to register with the Boys and Girls Club. The program runs on Monday from 3:30pm to 6:30pm, and Tuesday to Friday from 3:30pm to 7:30pm. A copy of the program schedule can be found here: Boys & Girls Club – Fall 2014 Youth Programs. Contact the Boys and Girls Club for more information. 

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. Money Smart Moms

The Money Smart Moms program works with caregivers to help them effectively manage their money and work towards long-term financial self-sufficiency. The group meets bi-weekly to discuss different financial topics such as budgeting and financial planning. The program is flexible and consists of group activities and individual support. There is no cost to participate. You can join at any time, and registration can be done at the workshop. Contact Hanna (hannakitchingman@girlsinclimestone.ca) at Girls Inc. for more information or to register. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Multicultural Homework Help

Newcomer youth (aged 13 to 24) can access homework help during ISKA’s Multicultural Youth Group. Access to computers, printers, and other tools are available and volunteers are on-hand to offer help and support in various subjects. The program runs on Tuesday during Youth Group (3:00pm to 6:00pm at Boys and Girls Club West End). There is no cost to participate. Contact Cristian (613-544-4661 ex. 5117, cristianm@kchc.ca) at ISKA for more information.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Public Education

Kingston Fire & Rescue is happy to attend public events and provide information on fire preventions, displays on fire safety, and give presentations (upon availability). Contact Kingston Fire & Rescue for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Using the Library

If you live in the city of Kingston or the township of Frontenac, you can get a free library card. If you are 16 years or older, you need is a student card and/or I.D. with your name and address. Under the age of 16? All you need is a parent/guardian to show their I.D. and sign for the card with you. The library card lets you borrow materials from any of the 16 branches. All branches offer free Wifi and you can also access printing and photocopying resources at most library branches (for a small fee). Contact the library branch closest to you for more information on how to get started. 

 

2. Teen Programs

The library offers various programs and activities throughout the year for teens. Interested teens can apply to participate in TAG (Teen Advisory Group) and make recommendations to the library, plan and promote teen programs, and participate in TAG projects and community events. Teens can also be part of the Teen Review Board, writing reviews for books, movies, video games, and music from home. Past (and current) teen programs include: coding workshops, 3-D printing, and coffeehouse events. Visit the Events Calendar on the library’s website, or contact your local branch to find out which programs are being offered (Central Library: 613-549-8888                       Kingscourt Library: 613-546-0698). 

 

3. Book Clubs with a Difference

Book Clubs with a Difference are a chance for friends, neighbours, and library staff to grab a beverage, relax, and chat about books. “Books and Beans” runs the first Monday of the month at Coffeeco Kingston Centre, and the third Monday of the month at Coffeeco Market Square. “Books and Beers for Twenty-somethings” runs the third Monday of the month at the Tir Nan Og Pub, and the fourth Tuesday of the month at the Portsmouth Tavern. All book clubs meet at 7:00pm. Contact the Central Library for more information. 

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Employment and Training

The employment and training centre provides support and services for educational success, including providing financial assistance to students. You must self-identify as Métis and not be registered as an aboriginal under the Indian Act or Inuit Registry to access employment, training and education services. Contact Elaine Jeffery (613-549-1674 ex. 306, elainej@metisnation.org) at MNO for more information. 

 

Pathways to Education
Location: 263 Weller Ave. (KCHC)
Contact: 613-507-7107
E-mail: pathwaystoeducation@kchc.ca

 

1. Tutoring and Mentoring

A tutoring and mentoring program offered to high school students in North Kingston. To be eligible, students must live in the catchment area: From Raglan Road, north to Conacher Drive and Division St., and east to the Cataraqui River. Participating students and families are provided with programmed tutoring, mentoring, activities, access to a Student Parent Support Worker and daily financial support (i.e. transit tickets, lunch coupons). If funding is available, students will also have access to a scholarship upon graduating from the program, which can be used towards college/university, vocational training, employment, etc. Students in Grades 11 and 12 have the opportunity to participate in career exploration. Parent involvement and support is strongly recommended. There is no cost to participate, and students can join the program in any year of high school. For more information about the program, or to register, contact Pathways to Education.  

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. SNAP (School and Non-Academic Program)

SNAP provides students (ages 9-17) who have been expelled or suspended, with academic and non-academic programming to help them reintegrate into the learning environment. The program provides a rigid schedule that allows students to continue their education and develop cognitive and social skills. Referrals must come from school principals or the school board. The program runs from Monday to Friday at the Robert Meek Centre. Contact Becky Loney or Jake Beatty (SNAP Team) at Youth Diversion for more information. 

 

Clothing

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. WEARhouse

The WEARhouse is located in the back building, and provides individuals an opportunity to browse through a selection of clothing, toys, books, and household items. Everything is offered free of charge. Individuals who are looking for items not found in the WEARhouse (such as larger furniture items) are encouraged to speak with the staff and the team will attempt to find the items for you. For more information, contact the St. Vincent de Paul Society.

 

Disability and/or Mental Health Support Services

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

3. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

4. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

5. Court Support Services

AMHS-KFLA helps those charged with minor court offences who are struggling with a serious mental illness and/or substance use. Individuals receive support and information throughout the duration of their court proceedings, and can be referred to mental health and/or addiction treatment if appropriate. Information can also be provided for families, friends or other concerned parties. Court Support Services are free of charge. Contact AMHS-KFLA for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information.

 

2. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information.

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Adult Protective Services

The program supports adults (18 years of age or older) living with developmental disabilities in living independently, safely and securely. Working in partnership, the individual and the Adult Protective Support Worker (APSW) develop a relationship, which encourages active participation and self-determination. The APSW will advocate on the individual’s behalf, support in accessing and maintaining community supports and services, provide information and referrals, assist in developing problem-solving and life-skills, and offer coordination and case management. There is no cost to access to access the service. Contact K3C for more information.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

Ontario Disability Support Program (ODSP)
Location: 1055 Princess St., Suite 103
Contact: 613-545-4553, TDD/TTY: 613-545-4532

 

1. ODSP

Ontario Disability Support Program (ODSP) provides income and employment supports to individuals who have disabilities and are in financial need. To be eligible you must (1) be 18 years of age or older, (2) live in Ontario, (3) be in financial need, and (4) have a disability (as defined under the ODSP Act) that directly results in a substantial restriction to work, take care of yourself, or take part in community life. This must be verified by an approved health care professional. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting the ODSP office (613-545-4553) to set up an appointment. Applying for ODSP is a two step process. First you must qualify financially and then determine your disability status. Remember to bring the following things with you: birth certificates, social insurance number, health number, employment history/information, income and asset statements, shelter (housing) costs, information about job or training program, status in Canada (i.e. citizen, immigrant), and evidence of trusteeship or power of attorney.

 

ODSP also offers employment supports. If you are eligible for income supports, you are automatically eligible for employment supports. However, if you are not receiving ODSP income supports, you might still be eligible for employment supports. Contact the ODSP Office  for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Applied Behavioural Analysis (ABA)

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. ABA focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

4. School Support - Connections for Students

The Connection for Students program supports students coming out of the IBI program as they transition into full-time school. Only students who have gone through the IBI program are eligible. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

Employment and Training

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the access team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure about how to get one contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Vocational Services

Vocational Services supports individuals who are experiencing mental illness and/or addiction in accessing and succeeding in employment and educational opportunities. Individuals can access programs and services that encourage skills development, vocational counselling, ODSP-Employment supports, educational support, job placement, job support, job retention, and more. Individuals can participate in various programs, depending on where they are on their employment and/or educational path. Dual diagnosis supports (individuals diagnosed with both a mental illness and developmental delay) are also available. Vocational Services are free, and open to youth and adults (18 years of age and older). Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Youth Small Business Program

The Youth Small Business Program is a free course for youth (aged 16 to 29) who are interested in launching or growing a small business. Youth attend 22 classes over 11 weeks, where they learn the skills needed to run a business, including developing a business plan. The curriculum was developed using Rotman School of Management’s Designworks model for creative, customer-centric business design workshops. Youth also receive in class coaching from business professionals. Upon graduation, youth receive a $500 grant to start their business, and have access to low-interest business loans. To be eligible, youth must self-identify as having/had a mental health or addictions challenge, and cannot be enrolled in full time schooling (part-time is acceptable). Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

2. Ontario Works

Ontario Works (OW) provides temporary financial assistance to those most in need while they undertake requirements to become and stay employed. To be eligible you must (1) live in Ontario, (2) be in immediate financial need, (3) meet the income and needs testing, (4) be willing to participate in employment assistance activities. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting Housing and Social Services (613-546-2695 ex. 4980) to set up an appointment. Remember to bring the following things with you: social insurance number, health number, proof of identity and date of birth, employment history/information, income and asset statements, shelter (housing) costs, status in Canada (i.e. citizen, immigrant). If eligible, you will receive a drug card, cheque stubs, and an income-reporting statement. You may also be eligible for additional supports. Contact the Housing and Social Services Department at the City of Kingston for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Occupational Curriculum (OC)

OC offers career preparation courses for those who are thinking of furthering their education. Take this course through KL&S and get a feel for what it would be like to study that topic, and work in that field. You must be able to work independently, and have computer skills to participate. Sample courses include: Personal Support Worker, Landscaping, Clerical Worker, and Retail. This program is offered at the Princess St. location. There is no cost to participants. Contact KL&S for more information and a list of available courses.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Personal Development and Community Integration

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. KMFRC wants to ensure all military families and individuals feel comfortable in the Kingston community. The Centre provides welcome and orientation, information and referrals, employment and education assistance, second language services, and support in personal growth and development. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Employment & Training Services

The employment and training centre provides support and services for educational success, including providing financial assistance to students. You must self-identify as Métis and not be registered as an aboriginal under the Indian Act or Inuit Registry to access employment, training and education services. Contact Elaine Jeffery (613-549-1674 ex. 306, elainej@metisnation.org) at MNO for more information.

 

ReStart
Location: 900 Montreal St.
Contact: 613-542-7373 (press 2)
E-mail: reception@restartnow.ca

 

1. Employment Services

Clients receive one-on-one employment counselling where they explore their goals, get help in searching for jobs, and look for areas where they can build their skills.  Clients also have access to the resource centre (computers, internet, job board, printer, fax machine, phone). Clients can take advantage of various workshops, referrals to further training and other community services, and access job development. There is no cost to register and services are free. Contact Restart for more information or to get started.

 

Food

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Food Safety Training

Throughout the year KCHC offers a safe food handling education and certification program using KCHC’s kitchens. The program is open to KCHC staff, volunteers and the community. There is no cost to participate, but space is limited. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information, and to find out when the program will be offered next. 

 

Good Food Box
Location: 263 Weller Ave. (KCHC)
Contact: 613-530-2239
E-mail: goodfoodbox@kchc.ca

 

1. Good Food Box

You can purchase your Good Food Box through KCHC every month. The boxes consist of fresh fruits and/or vegetables at wholesale prices. There are 4 sizes:

  • Large Fruit & Veggie Box (12-15 items): $15.00

  • Small Fruit & Veggie Box (7-10 items): $10.00

  • Fruit Basket (3-5 items): $5.00

  • Veggie Basket (3-5 items): $5.00

(Note: 3 handheld edible fruits = 1 item – i.e. 3 apples = 1 item).

 

You must pay in cash at the time you place your order. Orders must be placed by the 2nd Thursday of the month, and food boxes can be picked up from KCHC on the 3rd Tuesday of the month during business hours. Visit the Good Food Box Facebook page for monthly food box items. Contact KCHC for more information. 

 

Kingston Community Gardens Network
Contact: 613-546-4291 ex. 1871
E-mail: gardens@lovingspoonful.org

 

1. Community Gardens

Locations: Shannon Park, Compton Fire Lane

Contact: heatherv@kchc.ca

 

Community gardens are an opportunity for community members to come together and grow food for themselves and others, and learn about gardening. Gardens are free, and anyone can sign up (first come first served). There are two community garden locations in the north End: Shannon Park Gardens (near the splash pad) and the Compton Fire Lane Gardens (east of 40 Compton St.).  There are 6 allotments in Shannon Park (6’x6’) and 10 allotments in the Compton Fire Lane (2 of which are accessible). Contact Heather at KCHC for more information. 

 

Loving Spoonful
Location: 303 York St. (Memorial Centre)
Contact: 613-507-8848
E-mail: info@lovingspoonful.org

 

1. Community Kitchen Workshops

Loving Spoonful delivers free weekly cooking classes. Workshop topics vary depending on the age of the participants, but all classes focus on building cooking skills, healthy cooking, and local and seasonal eating. Individuals are usually referred by Kingston Community Health Centre, but the workshops are open to anyone. Workshops are given in a series and regular attendance is encouraged. Contact Loving Spoonful for more information. 

 

2. Preserve Reserve (Workbees)

Loving Spoonful invites interested individuals to help process and preserve donated fruits and vegetables. From June to October, volunteers gather at KCHC and at the St. Vincent de Paul Society on a weekly basis to preserve, can, and freeze foods that are then donated to meal programs in the community. No kitchen experience is necessary and volunteers are encouraged to learn new skills while they help out. Contact Loving Spoonful for more information on volunteering with the Workbees.

 

Partners in Mission Food Bank
Location: 140 Hickson Ave.
Contact: 613-544-4534
E-mail: foodbank@kingston.net

 

1. Food Hamper Program

The food hamper program provides emergency groceries to individuals and families in the Kingston community. An initial in-take appointment is needed; bring with you a rent receipt and an income stub. From here the in-take worker will determine how often you can access assistance. Once the initial in-take is completed, you will leave with your first order of groceries. Afterwards simply call the office to order groceries and arrange a pick up time. Remember to book orders in advance (about 1 week) to ensure a convenient pick-up time. The Partners in Mission Food Bank office and warehouse are fully accessible, but a delivery service is available to those who cannot pick-up due to accessibility, health concerns, or other factors. The Food Bank also requests that you call in advance if, for any reason, you can’t make your pick-up time. Contact the Partners in Mission Food Bank for more information, or to request an in-take appointment. 

 

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. Coffee Break

A place for everyone to gather for fellowship and friendly conversation, and a fresh cup of coffee. Board games, cards, newspapers and a computer are also available to use. The program is free and runs from Monday to Friday, 9:00am until lunch is served at 11:30am.  For more information, contact the St. Vincent de Paul Society.

 

2. Loretta Lunch

A lunch meal program where friends can gather for fellowship and a home-cooked, nutritious meal. The meal is served restaurant-style by volunteers. The program is free and runs from Monday to Friday, 11:30am to 1:00pm. For more information, contact the St. Vincent de Paul Society.

 

3. Emergency Groceries

The food pantry is open daily for emergency groceries that are available to those in need every other month. No appointments are necessary although staff suggest that individuals arrive before 12:30pm. Please bring identification for yourself and other members living in your household on the first visit. There is no cost to access the pantry. The program is offered from Monday to Friday, 9:00am to 12:30pm all year long. For more information, contact the St. Vincent de Paul Society.

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Bread of Life Meals

A free hot meal served during the last 7 days of each month. Individuals can drop by the Salvation Army – Rideau Heights location between 3:30pm and 5:00pm. Individuals can also access other services (such as medical and dental clinic, legal clinic, etc.) during this time as well. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

2. Emergency Food Bank

The emergency food bank is open to those in need in the community. Appointments are available Tuesday and Thursday between 11:00am to 12:00pm. Once you’ve had an in-take interview, you can access the food bank once every 30 days. Bring I.D. and an income stub with you to your in-take appointment. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

3. Men's Breakfast

Men in the community are invited to attend a breakfast, which includes guest speakers and fellowship. This is offered one Saturday per month (September to May) starting at 8:30am. The cost to participate is $3.00. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

4. Special Women's Breakfast

Women are invited to attend a breakfast, which includes guest speakers and fellowship. This is offered approximately 4 times per year on Saturdays at 9:00am. The cost to participate is $5.00. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

Health and Wellness

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Crisis Services

Crisis services are available to support people during crisis through effective intervention to keep them in their community. Individuals can access Crisis Services through the walk-in services (Monday to Friday, 8:30am to 4:30pm) or a 24-hour crisis telephone line (613-544-4229). A mobile crisis team is also available to go directly to the individual if needed (Monday to Friday 8:30am to Midnight; Saturday and Sunday 12:00pm to Midnight). Anyone can access the crisis services, free of charge.

 

2. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

3. Drop-in Information Sessions

AMHS-KFLA offers free drop-in sessions for those who are unsure about what to do, or what programs to access. C.H.A.T gives individuals an opportunity to learn about the services offered and chat with an Access Team member. Getting Started gives individuals an idea of what the addictions team has to offer, basic information on substance abuse, and how to start the change process. Problem Solving and Support gives individuals a chance to ask questions and voice concerns in a supportive environment. There is no commitment necessary to attend a drop-in session.

 

Times and Locations:

  • C.H.A.T. - Tuesday 1:00pm-2:00pm, 385 Princess St. Cafe

  • Getting Started - Wednesday 1:30pm-3:00pm, 552 Princess St.)

  • Problem Solving and Support - Monday and Friday 1:00pm-2:15pm, 552 Princess St; Thursday 10:00am-11:15am, 385 Princess St. Café

 

4. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

5. Case Management Services

AMHS-KFLA offers one-to-one support for clients focusing on recovery. Working in partnership with the case manager, individuals develop skills in activities of daily living, management of mental health symptoms and goal development. Short-term, transitional case management is also available. Individuals must be referred by the Access Team (see above). Case Management services are free of charge and open to youth and adults, 18 years of age and older. Contact AMHS-KFLA for more information. 

 

6. Addictions Services

AMHS-KFLA provides a range of treatment options for individuals with substance use and/or gambling concerns, as well as services for family members and significant others. Supports include: individual counselling, psycho-educational and therapy groups, family counselling, rural outreach, pregnant and/or parenting programs, gambling services, and more. Addiction services are free of charge for individuals, 18 years of age or older. Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

7. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

8. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Smoking Cessation

Do you smoke cigarettes? This program helps you learn how to make your smoking safer, quit smoking, or protect your child from second hand smoke. Contact BBKC to make an appointment with a nurse. 

 

2. Teens Loving Children (T.L.C.)

T.L.C. is a drop in program for pregnant or parenting teens (ages 23 and under) to get together with their babies and other young parents. Food is provided, as well as opportunities for crafts, discussions about child development, and parenting and guest speakers from community organizations. Individual supports are offered as needed to assist with things like referrals, school, housing and other issues. There is no cost to participate. Contact BBKC for more information. 

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Autism Awareness

CMHA offers a group, in partnership with Autism Ontario, for children with autism. The group provides a 6-week self-esteem session, and 3-to-6 week sessions for siblings of children and youth with autism. The program is run out of the Extend-a-Family Kingston building (361 Montreal St.). There is no charge to access the service. Contact CMHA for more information or to register.  

 

2. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information. 

 

3. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information. 

 

4. Suicide Support Group

CMHA offers a support group for individuals who have lost a loved one to suicide. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered on the 4th Wednesday of every month, from 7:00pm to 9:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information. 

 

Child Development Centre
Location: Hotel Dieu Hospital, 166 Brock St.
Contact: 613-544-3400 ex. 3175 or 613-544-3310

 

1. Child Development Centre

The Child Development Centre provides services for children and youth who have neurological/physical or developmental disabilities or impairments. Referrals from a physician are needed for some services, but not all. Visit the CDC website here to learn more about the referral process. 

 

Children's Outpatient Centre (COPC)
Location: Hotel Dieu Hospital, 166 Brock St. Jeanne Mance 1
Contact: 613-544-3310 ex. 3150

 

1. Children's Outpatient Centre (COPC)

COPC serves patients from birth to age 18. COPC provides a unique walk-in emergency clinic for pediatric patients and specialty clinics in cystic fibrosis, cardiology, endocrinology, diabetes, orthopaedic, and more. Patients must be referred by a physician or healthcare professional. The clinic is open Monday to Friday from 9:00am to 4:00pm. Contact the Children’s Outpatient Centre for more information. 

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Child and Youth Counselling

K3C offers affordable counselling to children and youth who are experiencing social, emotional and/or relationship difficulties. The fee to access this service begins at $90.00, however this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions who require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

2. Women's Support Group

A drop-in group offering support to women who are victims of domestic violence, in current or previous unhealthy relationships. The group members meet once a week to support each other and discuss issues such as: self-care, healthy relationships, transitions, self-esteem, etc. Women who are experiencing domestic violence and are contemplating leaving the situation are welcome. There is no cost to participate. Contact K3C for more information or stop by the group (no registration required). 

 

3. Women's Counselling

K3C offers affordable counselling to women dealing with past and/or present abuse (physical, sexual, verbal, emotional).There is no fee to access counselling services provided through the Women’s Program. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

4. Adult Male Survivors Group

The group provides a supportive environment for adult men (18 years of age and older) who are coming to terms with childhood sexual abuse. The group runs for 12 weeks, meeting once per week. There is no cost to participate. If you are interested, contact K3C to set up a meeting with the facilitator to see if you are ready for the group, and to register. 

 

KFL&A Public Health
Location: 221 Portsmouth Ave.
Contact: 613-549-1232, Toll Free: 1-800-267-7875

 

1. Dental Health Programs and Services

KFL&A Public Health offers many programs and services to help children and youth ages 17 and under to take care of their oral health. Healthy Smiles Ontario and Children in Need of Treatment are funding programs for eligible children to receive dental care. The community dental hygiene clinics offer assessment, oral health education, and offer preventive services and/or treatment recommendations based on your child’s need.  For information about programs and services available to you, please call 613-549-1232 ext.1218.

 

2. Dial-a-Dietitian

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

Dial-a-Dietitian is a telephone nutrition information service coordinated and delivered by registered dietitians. Registered dietitians answer general questions on a wide range of nutrition-related topics such as healthy eating, feeding your family, food allergies, nutrition during pregnancy, and nutrition for infants and toddlers. This service is provided free of charge, Monday to Friday from 8:30am to 4:30pm.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC

 

2. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Wasa-Nabin

Provides at-risk youth (ages 13 to18) with support, tools and healthy activities that foster and build on their ability to make healthy choices. The program is free and open to everyone. Contact Samantha Alkenbrack (613-549-1674 ex. 311, samanthaa@metisnation.org) at MNO for more information. 

 

2. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling (ages 0-18). The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information. 

 

2. Mental Health Services: Community Site Services

Community Site Services take place at the Pathways for Children and Youth Sites in Kingston. Services are available to children and youth (ages 0 to 18) and their families. These include assessment and consultation, counselling (individual, family, group) and parenting programs. Pathways has a central in-take service that allows direct contact with a staff member who schedules an appointment.  After the initial in-take assessment, families will meet with a community site counsellor, who together with the family, will develop a plan based on individual needs. Community site counsellors offer either brief or extended counselling options, and make referrals to other resources and intensive services when appropriate. There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Mental Health Services: Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

4. Intergenerational Trauma Treatment Model

A program that provides treatment for children/youth (ages birth to 18) and their caregivers, who have experienced a traumatic event. The program is delivered in three phases: 1) assisting families in understand trauma, 2) the impact of trauma, and 3) how to make changes that will help them heal. There is no cost to access this service, but individuals need to complete an in-take appointment. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

5. Autism Services: Applied Behavioural Analysis

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. The program focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

6. Autism Services: Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

7. Mental Health Services: Nexus Day Treatment Services

This program, offered in partnership with the school boards, provides classroom-based structured learning environments that combine mental health intervention with individualized education. This program is for students (18 years of age or younger) whose social, emotional and behavioural needs interfere with their successful participation in the school environment, and for whom previous in-school support has not been sufficient. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

8. Autism Services: School Support - Connections for Students

The Connection for Students program supports students coming out of the IBI program as they transition into full-time school. Only students who have gone through the IBI program are eligible. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

Street Health
Location: 253 Wellington St.
Contact: 613-549-1440
E-mail: info@streethealth.kchc.ca

 

1. Health Care and Counselling Services

The Street Health Centre is a 365 days a year harm reduction health centre. Health services are available for individuals that fall within the priority population (people who use injection, inhalant, and illicit drugs, involved in the sex trade, high-risk youth, homeless, recently release form incarceration) and do not have a family doctor. The centre also offers counselling services to support individuals on a variety of issues – including basic needs, referrals, sexual health, mental health, help quitting smoking, substance abuse, practical needs and more. There is no cost to access these services. Contact Street Health for more information. 

 

2. Methadone Maintenance Treatment

This treatment provides standard care for people living with opiod dependence. Methadone is a form of oral substitution treatment – providing a safe, legal maintenance routine which, when combined with counselling and other medical care, dramatically improves health status, functional stability and quality of life. Walk-ins are welcome. Contact Street Health for more information.  

 

3. Hepatitis C Program

The holistic program addresses the varied needs of a person with Hepatitis C involving the physical, emotional, and practical needs of the individuals. Nurse Practitioners, Counsellors, Physicians and Registered Nurses and Psychiatrists work together. A Hepatitis C support group is also offered, as well as a Peer Program. Contact Street Health for more information.  

 

4. Needle Exchange and Harm Reduction

Individuals who use injection and inhalant drugs can access clean, free, sterile equipment at the Street Health Centre. Individuals can access: needles and syringes, sterile water, tourniquets, Vit C, spoons, stericups and alcohol preparation pads, as well as other materials. Use of the Needle Exchange is strictly confidential. Outreach, though the street health van, is available Monday, Wednesday and Friday from 4:00pm to 7:00pm. The program also receives and recovers used needles. Contact Street Health for more information.  

 

The Youth Space
Location: 20 Montreal St.
Contact: 613-876-3449

 

1. The Space

The Youth Space (The Space) is a youth-led project that provides a range of services to young people under the age of 26. The space provides hepatitis C information and support, harm-reduction education and supplies, a food and clothing cupboard, sexual health information and resources, community referrals, and outreach. Young people can also access housing and job boards, Internet, training and volunteer opportunities, and a variety of programs. An open drop-in runs every Friday from 12:00pm to 4:00pm. The Youth Engagement worker is available Monday to Friday from 8:30am to 4:30pm. Contact The Space for more information.

 

2. F.U.S.E. Group

F.U.S.E. is a group for queer, trans, genderqueer, two spirit, lesbian, bisexual, gay, pansexual, and questioning youth under the age of 19. The group offers both activities as well as a drop-in space. Meet friends, get support, foster empowerment and self-reliance, build community, share knowledge and skills, access resources, and have fun! The group meets Tuesdays from 3:30pm to 5:30pm. Contact The Space for more information. 

 

Walk-in Clinics and Urgent Care Centres

 

1. Walk-in Clinics & Urgent Care Centres

CDK Family Medicine and Walk-in Clinic

Location: 175 Princess St.

Contact: 613-766-0318

Hours: Monday to Friday 9:00am-7:00pm, Saturday and Sunday 10:00am-2:00pm

 

Walk-in services are open to any Kingston resident without a family doctor, or anyone who cannot get in to see their regular family doctor or after-hours clinic. The walk-in clinic is also available to CDK patients who cannot wait for their next scheduled appointment. The walk-in clinic is for same-day or semi-urgent issues only. Remember to bring your valid health card with you.

 

 

KCHC Primary Care Clinic

Location: 263 Weller Ave

Contact: 613-542-2949

Hours: Monday and Thursday 8:00am-5:00pm, Tuesday and Wednesday 8:00am-8:00pm, Friday 8:00am-4:30pm

Walk-in Hours: Friday 9:00am-1:30pm 

 

KCHC Primary Health Care services are available to community members who live in North Kingston and do not already have a family doctor. Services include access to health care staff, prenatal and obstetrical care, occupational therapy, counselling, and nutrition services.

 

A walk-in clinic is now available to the public Fridays from 9:00am-1:30pm. These walk-in services are available to anyone without a family doctor, or who cannot get in to see their family doctor. 

 

 

Urgent Care Centre

Hotel Dieu Hospital

Location: 166 Brock St.

Contact: 613-546-1240

Hours: Monday to Sunday 8:00am-8:00pm

 

Open to anyone with a non life-threatening injury or illness who cannot wait to visit a family doctor.

 

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. Kairos

A counselling service that specializes in treating youth with addictions (i.e. drug, gambling, gaming, Internet, etc.) and supports to those involved in an environment with addiction (i.e. family member, friend). The service is free and confidential. Six counsellors are assigned to schools throughout the Kingston area. Contact your school to learn more about your Kairos counsellor. Counsellors also share their experiences through public education and professional development for other agencies. Contact your school to learn more about your Kairos counsellor, or contact the Kairos at Youth Diversion for more information. 

 

2. Rebound

A 10-week program designed to provide youth with the cognitive and social skills necessary to overcome the challenges of adolescence. The program seeks to reinforce basic life skills and enable youth to develop a sense of personal responsibility, set goals, and build a healthy self-image. The program is open to all youth ages 12 to 17 and there is no cost to participate. Contact Victoria Cadue (Rebound Coordinator) at Youth Diversion for more information. 

 

3. Strengthening Families for Parents and Youth (SFPY)

SFPY is a 9-week skills-building program for families with teens 12 to 16 years old. The “whole family” approach helps parents/caregivers and their teens create stronger family connections, and develop trust and mutual respect. Each week, participants come together for a healthy meal, and then parents/caregivers and teens will work in separate session to discuss a variety of topics. Finally, parents/caregivers and teens come together for a one-hour session to build on the topics and skills they’ve explored separately.  At least one parent/caregiver must participate in the program with their teen. There is no cost to participate; but registration is required. Transportation assistance may be provided and attendance prizes are available. Contact Carol Chafe or Victoria Cadue at Youth Diversion for more information. 

 

Housing

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at FCMHAS locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

2. Housing Services

AMHS-KFLA offers housing services for individuals experiencing mental health concerns. Professional mental health workers are available to support individuals in finding a home. Residents can access life-skills programs as well as other services, flexible to meet their needs. Rent is geared to income. Individuals must be referred by the access team (see above). Contact AMHS-KFLA for more information.

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common housing related concerns and issues are: rental and utility debts, how to get oil and fuel,  OW and ODSP issues, obtaining identification, transportation and moving costs, affordable housing,  and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Home Base Housing
Location: 540 Montreal St
Contact: 613-542-6672
E-mail: info@kingstonhomebase.ca

 

1. Youth Services

Home Base Housing offers transitional and rent-geared-to-income supportive housing options designed specifically for youth ages 16 to 24. Space is offered to youth on a priority basis, and caseworkers provide support for anything the youth might need to succeed from day to day. This can include counselling, employment support, medical/legal support, and tenant-landlord relations. Staff also assist youth in finding permanent living arrangements and preparing for a future beyond the program. There is no cost to participate (aside from rental costs once housing is found). Contact Home Base Housing for more information. 

 

2. Supportive Housing Program

The supportive housing program provides furnished, rent-geared to income housing for single adults (16 years of age or older) who are transitioning out of the shelter system. Options include shared housing and one-bedroom apartments in one of Home Base Housing’s 15 properties. A case manager will work with you to find housing and develop the skills you need to live independently. There is no cost to access supportive housing services (aside from rental costs once housing is found). Contact Home Base Housing for more information. 

 

3. In From the Cold Emergency Shelter

Located at 540 Montreal St., In From the Cold is a co-ed emergency shelter for single adults and youth. There are 24 beds, available from 8:00pm to 2:00pm daily. A meal is provided upon arriving, and breakfast is provided to visitors before they depart for the day. For those in the shelter who require healthcare, occasionally a nurse can be made available. There is no cost to stay. Please contact Home Base Housing for more information. 

 

4. Lily's Place Shelter

Location: 333 Kingscourt Ave.

Contact: 613-767-6180

 

A shelter for single women or families, Lily’s place has 14 beds and is open 24 hours per day. The home is geared towards family and child comfort and includes a children’s playroom, support workers, and opportunities for programming and life skills development. There is no cost to stay at the shelter. Contact Lily’s Place for more information.  

 

Kingston and Frontenac Housing Corporation (KFHC)
Location: 119 Van Order Dr.
Contact: 613-546-5591
E-mail: kfhcinfo@kfhc.ca

 

1. Kingston and Frontenac Housing Corportation

Kingston & Frontenac Housing Corporation (KFHC) manages rent-geared-to-income, rent-supplemented and affordable housing units. Available housing options include semi-detached, row housing, and apartments. Interested residents must apply through the City of Kingston’s Social Housing Registry and, if deemed eligible to receive a rent subsidy, are placed on a centralized waiting list until a unit they qualify for becomes available.  Contact KFHC for more information, or visit City of Kingston Social Housing Registry for application forms.

 

Town Homes Kingston
Location: 610 Montreal St.
Contact: 613-542-0443
E-mail: Form available on website.

 

1. Town Homes Kingston

Town Homes owns and manages 397 apartments and townhouse units at several locations in Kingston. Some units are available as rent-geared-to-income. Applications for these units must be completed through the City of Kingston’s Social Housing Registry and, if deemed eligible to receive a rent subsidy, are placed onto a centralized waiting list until a unit becomes available. Contact Town Homes Kingston for more information, or visit the City of Kingston Social Housing Registry for an application form. 

 

Recreation

Boys and Girls Club of Kingston and Area
Location: 559 Bagot St.
Contact: 613-542-3306
E-mail: info@bgckingston.ca

 

1. Members Sports League

Registered members with the Club are invited to participate in a 20-week, friendly sports league. Everyone is welcome to participate (from the best players to those who are just starting out). Children and youth form teams based on their after-school program and play at QECVI. There is no additional cost and transportation is provided. Contact the Boys and Girls Club for more information.

 

2. Hockey Program

Boys and Girls Club offers a free hockey program for children and youth. The program runs every Wednesday from 3:00pm to 5:00pm out of the Wally Elmer Youth Centre (from December until March). Equipment is provided, and children and youth get on ice coaching, skills development, and an opportunity to practice their skills through mini games. Children and youth can also participate in special trips, win prizes and more. Contact the Boys and Girls Club for more information.

 

3. Youth Program

The youth program is open to youth ages 13 and up and provides a safe space for youth to go after school. Youth can participate in recreational and physical activities, receive academic support, participate in leadership programs, community outings, and more. All programs are located at the 1300 Bath Rd. location with the exception of Tuesday and Wednesday evening programming (located at 559 Bagot St.). A shuttle is available between the Bath Rd. and Bagot St. locations on those days. There is no cost to participate, however youth must register with the Boys and Girls Club. The program runs on Monday from 3:30pm to 6:30pm, and Tuesday to Friday from 3:30pm to 7:30pm. A copy of the program schedule can be found here: Boys & Girls Club – Fall 2014 Youth Programs. Contact the Boys and Girls Club for more information. 

 

City of Kingston Recreation and Leisure
Location: 382 Bagot St. (Artillery Park)
Contact: 613-546-4291, Programs: ext. 1704, PROKids: ext. 1718,
E-mail: General: darthurs@cityofkingston.ca, PROKids: PROkids@cityofkingston.ca

 

1. PROKids (Fee Assistance for Community Offered Recreation)

PROkids (Positive Recreation Opportunities for Kids) helps cut the cost of community-run sports, cultural, arts, and recreational activities for children and youth (ages 0-18). PROkids helps with registration fees, equipment and transportation needs for programs, lessons, or memberships lasting a minimum of 6 weeks/sessions. PROkids will provide a maximum of $300.00 per year for each eligible child. There is a list of participating community organizations on the City of Kingston website. To access PROkids, apply through the Municipal Fee Assistance Program. After 5 business days, contact PROkids to set up an appointment. Parents/guardians are responsible for registering their child for the program with the program provider. For more information, contact PROkids at the City of Kingston. 

 

City of Kingston - Housing and Social Services

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

 

2. SPARK City Recreation Funding

The SPARK program provides assistance for city-run recreation and leisure memberships, programs, camps, classes, and fees. To access SPARK, apply through the Municipal Fee Assistance Program. Fill out the form and attend a drop-in session at Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesdays). For more information, contact Housing and Social Services.

 

Housing and Social Services

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

3. Great Skate Donate

The Great Skate Donate collects gently used skates during November through January. All donated equipment is available to the public at the Wally Elmer Youth Centre during business hours. Stop by, find a pair that fits, and take them home with you at no cost. If you have any skates you would like to donate, drop them off at the Wally Elmer Youth Centre. Contact PROkids or the Wally Elmer Youth Centre for more information. 

 

4. Kicks for Kids

Kicks 4 Kids collects gently used soccer cleats and shin guards during April through June. All donated equipment is available to the public at the Wally Elmer Youth Centre during business hours. Stop by, find a pair that fits, and take them home with you at no cost. If you have a pair of soccer cleats you would like to donate, drop them off at the Wally Elmer Youth Centre. Contact PROkids or the Wally Elmer Youth Centre for more information.

 

5. Neighbourhood Parks Program

The Neighbourhood Parks Program provides free drop-in programs in parks throughout Kingston between July and August. Two programs have been offered in the North Kingston area in the past. FAMJAM offers sports equipment, crafts, and structured activities for all ages. Sunrise & Sunset Drop-in Fitness is a low impact fitness class for all ages. There is no cost to participate in the Neighbourhood Parks Program. Contact the City of Kingston for more information.  The spring/summer Recreation & Leisure Guide will list all locations and times for summer 2015. 

 

6. Game Face

A drop-in program for children and youth (aged 6 to 18) which offers a mix of organized activities, sports, crafts, homework assistance, community outings, movie nights and access to video and table games. Children and youth are invited to come and go as they please. The program runs Monday to Thursday 3:00pm to 5:00pm & 6:00pm to 9:30pm, and Friday 3:00pm to 5:00pm out of the Wally Elmer Youth Centre* (Monday to Friday 1:00pm to 8:00pm during the summer). Teen nights are held on Fridays from 6:00pm to 9:30pm for youth ages 13 and up. There is no cost to participate; but children/youth must have a parent or guardian fill out a registration and waiver form.

 

*NOTE: During the construction of the new Rideau Heights Community Centre, Game Face will be running out of Rideau Heights Public School. Program hours may also change.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. School Year Programs

EAF provides Saturday programming for children and youth (ages 4-21) with a physical or intellectual disability, to participate in games and other social recreational activities. Programming is also offered during PA Days and school breaks (such as Christmas and March breaks).  EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

2. Integrated Summer Day Camp

Provides a safe environment where children with and without disabilities have fun together. Weekly sessions are themed and include various activities. Available for youth ages 4-8, 9-12, and 13-17. EAF requires that participants complete an in-take process to assess their needs and register for EAF programs. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. Girls on Fire Mentoring Program

Girls Inc. is starting a new mentoring program. Girls and volunteers can develop healthy relationships and participate in fun and exciting field trips. There is no cost to participate, but registration is required. Interested volunteers should contact the Girls Inc Offices to register (a CPIC is required). For more information or to register, contact Girls Inc.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City of Kingston website. For more information, contact Housing and Social Services

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Newcomer Youth Group

Newcomer youth (ages 13 to 24) are invited to attend a weekly drop-in program where they can play games, enjoy snacks, participate in community activities, and meet new people. Activities and discussions are based around getting new youth familiar with their community, services, recreation and more. Assistance with transportation can be provided. The group runs every Tuesday from 3:00pm to 6:00pm at the Boys and Girls Club West End (1300 Bath Rd.). There is no cost to participate. Contact Cristian (613-544-4661 ex. 5117, cristianm@kchc.ca) at ISKA for more information. 

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Teen Programs

The library offers various programs and activities throughout the year for teens. Interested teens can apply to participate in TAG (Teen Advisory Group) and make recommendations to the library, plan and promote teen programs, and participate in TAG projects and community events. Teens can also be part of the Teen Review Board. Here teens can write reviews for books, movies, video games, and music from home. Past (and current) teen programs include coding workshops, 3-D printing, and coffeehouse events. Visit the Events Calendar on the library’s website, or contact your local branch to find out which programs are being offered (Central Library: 613-549-8888 Kingscourt Library: 613-546-0698). 

 

2. Book Clubs with a Difference

Book Clubs with a Difference are a chance for friends, neighbours, and library staff to grab a beverage, relax, and chat about books. “Books and Beans” runs the first Monday of the month at Coffeeco Kingston Centre, and the third Monday of the month at Coffeeco Market Square. “Books and Beers for Twenty-somethings” runs the third Monday of the month at the Tir Nan Og Pub, and the fourth Tuesday of the month at the Portsmouth Tavern. All book clubs meet at 7:00pm. Contact the Central Library for more information. 

 

Kingston Gets Active
Location: 28 Division St.
Contact: 613-533-6000 ex. 79178
E-mail: info@KingstonGetsActive.ca

 

1. Places to Get Active!

Kingston Gets Active offers residents with resources, tips on getting active at any age, and connections to various resources across Kingston and area. The "Find Places to Get Active!" forum allows you to select specific criteria and generates a list of places to get active, and organizations offering programs that match the criteria. Brief descriptions and contact information are provided. Possible criteria selections include: "accessible", "low cost", "youth", "free", "neighbourhood parks", and more. Visit the Kingston Gets Active website for more information. 

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Urban Aboriginal Healthy Living

Provides opportunities for individuals and families to increase their participation in sport, physical activity and recreation.  The program also promotes healthy eating behaviours and smoke-free living. Efforts are also made to increase community engagement from youth. Activities include drop-in sports leagues, family fitness classes, cooking workshops, and more.  The program is free and open to everyone. Some programming occurs offsite. Contact Michelle Kehoe (613-549-1674 ex. 303, michellek@metisnation.org) at MNO for more information. 

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Music Instruction

A free program for children and youth (ages 8 and older) who want to learn how to play different instruments. Guitar and Keyboard classes are offered on Mondays from 2:30pm to 5:00pm. Brass instrument classes are offered on Wednesdays at 7:15pm. Children and youth are asked to pre-register for classes. Some instruments are also available for loan. Contact the Salvation Army Rideau Heights (613-541-3947) for more information. 

 

2. uSpace Youth Drop-in

A free drop-in for youth in Grades 7 through 12. Youth can have a safe space to do homework, spend time with friends, play board games, and more. Doors will be open every Monday afternoon from 2:30pm to 5:00pm. Feel free to come and go as you please. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.  

 

The Youth Space
Location: 20 Montreal St.
Contact: 613-876-3449

 

1. The Space

The Youth Space (The Space) is a youth-led project that provides a range of services to young people under the age of 26. The Space provides hepatitis C information and support, harm reduction education and supplies, a food and clothing cupboard, sexual health information and resources, community referrals, and outreach. Young people can also access housing and job boards, Internet, training and volunteer opportunities, and a variety of programs. An open drop-in runs every Friday from 12:00pm to 4:00pm. The Youth Engagement worker is available Monday to Friday from 8:30am to 4:30pm. Contact The Space for more information.

 

2. F.U.S.E. Group

F.U.S.E. is a group for queer, trans, genderqueer, two spirit, lesbian, bisexual, gay, pansexual, and questioning youth under the age of 19. The group offers both activities and a drop-in space. Meet friends, get support, foster empowerment and self-reliance, build community, share knowledge and skills, access resources, and have fun! The group meets Tuesdays from 3:30pm to 5:30pm. Contact The Space for more information. 

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. Good 4 Youth

The Youth Diversion program offers a variety of social and recreational programming designed to engage youth (up to age 17) in positive activities. These include a drop-in recreational program, an improvisational theatre program and arts and cultural activities. Good 4 Youth is offered at 559 Bagot St. on Thursday afternoons from 3:00pm to 5:00pm. Contact Tanya Downey or Jake Beatty at Youth Diversion for more information. 

 

2. Improv Program

In partnership with KEYS, Youth Diversion offers youth (ages 13-17) the opportunity to participate in a 7-week program where they learn the art of improvisation. At the end of the program, students put on a show to showcase their new skills. The program is offered two times per year and registration is required. Contact Youth Diversion for more information. 

 

3. Step Crew

In partnership with Queen’s University Step Crew, youth are offered the opportunity to learn the step dance style.  The program is offered two times per year at the Robert Meek Centre, and is a drop-in for any youth interested in attending. Contact Youth Diversion for more information.

 

4. Leadership Camp

Offered in the summer months, Youth Diversion runs a week-long leadership camp for youth (ages 13-17). The camp is free but registration is required. Dates vary. Contact Youth Diversion for more information.

 

Safety and Emergency Services

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common concerns and issues are: rental and utility debts, how to get oil and fuel, emergency food, dental and eyeglass coverage issues, OW and ODSP issues, obtaining identification, transportation and moving costs, winter clothes, Christmas food hamper and toy campaigns, affordable housing, affordable day care, and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.  

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Fire and Medical Response and Rescue

Contact 911 in the event of an emergency such as fire or other life threatening situations.

 

2. Inspection Program

Anyone who has a fire safety concern in their home/apartment can contact Kingston Fire & Rescue to set up an inspection of the home/room(s). The service is free to all Kingston residents (excluding those who are performing fire inspections for the purpose of buying or selling a building). Contact Kingston Fire & Rescue for more information or to request an inspection.

 

3. Smoke Alarms/Carbon Monoxide Detectors

If you don’t have a smoke alarm(s) or carbon monoxide detectors in your home, or your smoke alarm is not working, you can contact Kingston Fire and Rescue to provide assistance. Contact Kingston Fire & Rescue for more information.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Emergency Response

Contact 911 in the event of an emergency or other life threatening situations. All non-emergency concerns can be directed to the general contact number: 613-549-4660.

 

2. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources.

 

3. Criminal Record Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police.

 

4. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information.

 

Other

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Court Support Services

AMHS-KFLA helps those charged with minor court offences who are struggling with a serious mental illness and/or substance use. Individuals receive support and information throughout the duration of their court proceedings, and can be referred to mental health and/or addiction treatment if appropriate. Information can also be provided for families, friends or other concerned parties. Court Support Services are free of charge. Contact AMHS-KFLA for more information.

 

2. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information. 

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Big Brothers, Big Sisters of KFL&A
Location: 1344 Princess St
Contact: 613-544-1621

 

1. Mentoring In-take Process

To get involved with the Big Brothers, Big Sisters mentoring programs, the family and child/youth have to go through an in-take process. The match support specialist will perform a “get to know you” interview with the family and the child/youth at a convenient location. From there, they will discuss which mentoring program would be a good fit for the child/youth, and place them on a waiting list until the best mentor match can be made. Contact Melissa Sheldrick, the Match Support Specialist, for more information. 

 

2. In-school Mentoring Program

Please see “Mentoring In-take Process” for more information on how to get started. The In-School Mentoring Program provides a child/youth the opportunity to spend time with their volunteer match on school grounds. For approximately one hour per week during the school year the volunteer will visit the child/youth’s school, engage in activities and hang out together. This program is free to registered children/youth (ages 6-14) and currently runs in Rideau Heights Public School and J.G. Simcoe Public School. Contact Big Brothers, Big Sisters for more information. 

 

3. Big Brother/Big Sister Program

Please see “Mentoring In-take Process” for more information on how to get started. The Big Brother/Big Sister Program pairs boys and male volunteers, or girls and female volunteers. These mentor matches participate in regular outings to develop a relationship. Parents are encouraged to be involved in the match, and the match is closely supervised by the match specialist. The program is free to registered children/youth (ages 6-16). Contact Big Brothers, Big Sisters for more information.

 

4. Couples for Kids Program

Please see “Mentoring In-take Process” for more information on how to get started. The Couples Program provides the opportunity for a child/youth to be matched with a couple, rather than one volunteer. The couple and the child/youth participate in regular outings to develop a relationship. Parents are encouraged to be involved in the match, and the match is closely supervised by the match specialist. The program is free to registered children/youth (ages 6-16). Contact Big Brothers, Big Sisters for more information.

 

5. Buddy Up Program

Please see “Mentoring In-take Process” for more information on how to get started. The Buddy Up Program provides the opportunity for a cross-gender match of a female volunteer to a male child. These mentor matches participate in regular outings to develop a relationship. Parents are encouraged to be involved in the match, and the match is closely supervised by the match specialist. The program is free to registered children/youth (ages 6-16). Contact Big Brothers, Big Sisters for more information.

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Child Protection

If anyone is concerned about the welfare or care of a child (from birth to age 16), they can call Family and Children's Services (FACS) and report it. Individuals can choose to remain anonymous.  Anyone reporting will speak with a child protection professional who will listen, ask questions, determine the risk of the situation and provide and supports and services that my be needed to keep the child safe. A 24-hour emergency line is available to report concerns. Contact FACS if you have concerns regarding a child’s safety. 

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. Girls on Fire Mentoring Program

Girls Inc. is starting a new mentoring program. Girls and volunteers can develop healthy relationships and participate in fun and exciting field trips. There is no cost to participate, however registration is required. Interested volunteers should contact the Girls Inc Offices to register (a CPIC is required). For more information or to register, contact Girls Inc. 

 

2. Project Bold

Project Bold is a physical and emotional self-defence program for women. The program is open to all women, regardless of athletic ability. The program consists of four 2-hour sessions held once a week.  The cost for each participant is $80.00, however arrangements can be made for interested individuals who cannot meet this cost. Pre-registration is required. Contact Tammy (tammydidychuk@girlsinclimestone.ca, 613-214-3389) for more information or to register.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City website. For more information, contact Housing and Social Services

 

2. Ontario Works

Ontario Works (OW) provides temporary financial assistance to those most in need while they undertake requirements to become and stay employed. To be eligible you must (1) live in Ontario, (2) be in immediate financial need, (3) meet the income and needs testing, and (4) be willing to participate in employment assistance activities. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting Housing and Social Services (613-546-2695 ex. 4980) to set up an appointment. Remember to bring the following things with you: social insurance number, health card number, proof of identity and date of birth, employment history/information, income and asset statements, shelter (housing) costs, status in Canada (i.e. citizen, immigrant). If eligible, you will receive a drug card, cheque stubs, and an income-reporting statement. You may also be eligible for additional supports. Parents who are 16 and 17 year old, who are receiving OW and have not completed high school must participate in the Learning, Earning and Parenting Program (LEAP). Contact the Housing and Social Services Department at the City of Kingston for more information. 

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Youth in Transition Program

Youth (between the ages of 16 and 24) work with the Youth in Transition Worker to successfully transition from the child welfare sector (i.e. Children’s Aid) into adulthood. Youth can get support in finding affordable housing, education assistance, accessing healthcare, developing life-skills, finding employment, and counselling and peer support. There is no cost to participate in the program. Contact K3C for more information or to confirm eligibility. 

 

Kingston Community Credit Union (KCCU)
Location: 1201 Division St.
Contact: 613-531-6056
E-mail: kccu@kccu.ca

 

1. Financial Services

KCCU offers all the financial services provided by a bank: savings accounts, credit cards, student loans, etc. All individuals opening accounts with KCCU become members in the credit union. You must provide a one-time $5.00 investment that stays in your account (for youth up to age 21) or $160.00 invesment (ages 22 and up). At the end of the year (when possible), KCCU pays a share of any profit to all of its members. All you need to open an account is 2 pieces of approved I.D. and the one-time investment. Anyone who lives or works in the Kingston area can become a member. Contact KCCU for more information.

 

2. Headstart Savings Account

A savings account for youth between the ages of 13 and 18. The account offers free unlimited transactions, chequing privileges (if approved), free record-keeping, and smart phone, online, and mobile banking.  There must be at least $10.00 in the account to earn interest. For more information, contact KCCU.

 

3. Like, All Free Chequing Account

A chequing account for youth between the ages of 17 and 25 who are full-time secondary and post-secondary students. The account offers free debit card transactions, free transactions between accounts, free cheques, free online services, a student Mastercard, and more. For more information, contact KCCU.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Program for Juvenile Fire Setters

Kingston Fire & Rescue works with youth (usually one-on-one) who have expressed an interest for playing with fire, or have set fires in the past. Referrals can come from anyone (family, community members, and organizations). Kingston Fire & Rescue, with permission from the youth’s family, will visit the youth’s home and conduct a fire safety inspection with them. Throughout this process, fire fighters will provide education on fire safety and prevention. Kingston Fire & Rescue will do a follow-up visit to provide more education after the first inspection. Finally, the youth, and sometime the family, are invited to tour the fire station, meet the crew, and ask any additional questions. A specialized program to work with aboriginal and Métis youth is also available. Contact Kingston Fire & Rescue for more information. 

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources. 

 

2. Criminal Reference Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police

 

3. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information. 

 

Service Canada
Location: 1300 Bath Rd. (Frontenac Mall)
Contact: 1-800-662-6232 (1-800-O-CANADA)

 

1. Service Canada

Service Canada provides residents with an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services you can access here include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services. The Kingston location is open Monday to Friday from 8:30am to 4:00pm. 

 

Service Ontario
Location: 1201 Division St.
Contact: 1-800-267-8097

 

1. ServiceOntario

ServiceOntario provides Ontario residents with an easy way to access provincial government services. Some of the services you can access here include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. This ServiceOntario centre also provides the standard suite of services provided for the Landlord and Tenant Board, and access to a free, self-service public computer to access government information and online services. Visit the ServiceOntario website for a full list of services. The Kingslake Plaza location is open Monday to Friday from 8:30am to 5:00pm. For general health card information call 1-888-376-5197. For driver and vehicle information call 1-800-387-3445. 

 

The Joe Chithalen Memorial Musical Instrument Lending Library (Joe’s M.I.L.L)
Location: Tett Centre for Creativity & Learning, 370 King St. W
Contact: 613-549-5637
E-mail: info@joesmill.org

 

1. Musical Instrument Lending Library

 

Joe’s M.I.L.L. has over 750 instruments of all kinds available to borrow free of charge. These include, but are not limited to, guitars, keyboards, drums, horns, violins, percussion, exotic instruments, amplifiers, sheet music, and much more. To borrow, you will need to register for a Joe's M.I.L.L. card. You will need: (1) Photo ID showing your birthday, (2) A recent document showing a residential address, and (3) A one time fee of $10.00 (cash only). A parent or guardian must sign the agreement for borrowers under 16 years of age. Visit the Joe's M.I.L.L. website for more information on lending times and late fees.  

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. Youth Justice Committee

The Youth Justice Committee acts as an alternative to formal proceedings. Youth are referred by the courts or police. Youth are required to meet with the Youth Justice Committee in an effort to understand the impact of their actions on others and, where appropriate to develop a plan to repair any harm done (can include restitution, volunteering, etc.). Youth are expected to complete the plan within a specified period. If completed in a satisfactory manner, the matter is closed and the youth will hold no record of conviction. Contact Tammy Wright (Youth Justice Coordinator) at Youth Diversion for more information. 

 

2. Mentoring

Youth (ages 12 to 17) work one-to-one with a mentor volunteer to achieve the goals they establish for the relationship. The goal of the program is to help youth overcome the challenges of adolescence, through fun interactive activities designed to strengthen the relationship.  Matches are made based on interests, compatibility, and the goals set by the youth (prior to mentoring). Contact Tanya Downey (Mentoring Coordinator) at Youth Diversion, for more information. 

 

3. Rebound

A ten-week program designed to provide youth with the cognitive and social skills necessary to overcome the challenges of adolescence. The program seeks to reinforce basic life skills and enable youth to develop a sense of personal responsibility, set goals, and build a healthy self-image. The program is open to all youth ages 12 to 17 and there is no cost to participate. Contact Victoria Cadue (Rebound Coordinator) at Youth Diversion for more information.

 

 

Transit

Kingston Access Services
Location: 751 Dalton Ave.
Contact: 613-542-2512
E-mail: kab@kingston.net

 

1. Kingston Access Bus

The KAB provides safe, courteous, and reliable transit service for persons having impaired mobility. The bus is available to residents of Kingston who cannot use conventional transit. Individuals must register with the KAB – registration forms can be found at the KAB website or available at the office. The cost is $2.75 one way and individuals must book trips at least an hour in advance. Bookings must be made during office hours: Monday to Friday 7:30am to 8:00pm, Saturday 9:00am to 8:00pm, Sunday 9:00am to 6:00pm. For more information, and to confirm eligibility, contact Kingston Access Services

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Information

Kingston Transit provides 5 routes traveling through Kingston’s north end. Fares are as follows: $2.75 for Adults, $2.50 for Youth (ages 8-18) and Seniors (ages 65+). Multi-ride and monthly passes are also available. More information on pass prices can be found on the Kingston Transit website or by clicking here. Passes can be purchased at the Shoppers Drug Mart in the Kingslake Plaza (1201 Division St.). Visit the Kingston Transit website or contact Kingston Transit for more information.  

 

2. Grade 9/10/11 Transit Pass (Pilot Program)

Grade 9, 10 and 11 students attending high school can ride the bus for free from September 1st, 2014 to August 31st, 2015. Interested students can fill out a registration form (found here or on the Kingston Transit website under “Other Fare Options”) and take documentation to City Hall (216 Ontario St.) or Guest Services at the Cataraqui Town Centre. Bring your current student I.D. OR class schedule and birth certificate (if you have a previous pass, just bring your schedule). There is a one-time fee of $3.00 for the card. Contact Kingston Transit for more information.

 

3. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Counselling and/or Family Supports

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information.

 

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information. 

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Family Supports

Family and Children's Services (FACS) provides support to families who are having difficulties caring for children. The emphasis is put on child and family safety. FACS also advocates for families they work with, and provides community referrals to other organizations and programs. FACS can also provide pregnancy supports and counselling where applicable. Self-referrals are accepted. Contact FACS for more information. 

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Family Court Support

The Family Court Support Worker provides support in navigating the family court system to men and women who are leaving relationships where there is domestic violence. This support can include: general information, assist in recording abuse, developing a safety plan, assist with the Legal Aid process and accompany you to meetings and court, provide referrals to additional services, and discussing plans and next steps. There is no cost for the service. Contact K3C for more information or to speak with a family court support worker.

 

2. Family Counselling

K3C offers affordable counselling to individuals, families, or couples experiencing stress or other concerns. The fee to access this service begins at $90.00, but this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

3. Credit Counselling

K3C offers support to those experiencing financial difficulties. A credit counsellor will help with budgeting tips and money management, consolidating debt, and provide counselling to make sure you don’t fall into old habits. There is no fee to work with a credit counsellor (however there may be a small, one-time fee to set up a debt management program). Contact K3C Credit Counselling for more information.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

2. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

3. Family Separation and Reunion

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various services are offered to meet family separation and reunion needs. KMFRC offers supports in outreach, providing information, and supports and assistance prior to, during, and after separation. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

4. 24/7 Information Line

1-800-866-4546 (International)

1-613-995-5234 (Collect calls)

 

For assistance outside the KMFRC business hours, loved ones of any CF member can call the Family Information Line for support. This is a 24/7 information line that offers confidential, personal and bilingual assistance. Counsellors can help you obtain information, provide reassurance, support and referral to the various services offered to CF families and in your local area.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. MEND (Mediating by Empowering with Nurturing Dialogue)

MEND is an alternative dispute resolution process that aims to solve conflict through conversation and restorative practices, designed by the Intervention Specialists at Youth Diversion. MEND focuses primarily within the Limestone District School Board to support staff and students through classroom workshops that concentrate on empathy and perceptions, and with relationship development during times of conflict. Specialists work with each person individually, and when the time is right, the disputing individuals are brought together to work through their concerns. The Intervention Specialists also offer MEND training opportunities to the community. Contact Shawn Quigley or Judy Tetlow (MEND Intervention Specialists) at Youth Diversion for more information. 

 

2. Strengthening Families for Parents and Youth

SFPY is a 9-week skills-building program for families with teens 12 to 16 years old. The “whole family” approach helps parents/caregivers and their teens create stronger family connections, and develop trust and mutual respect. Each week, participants come together for a healthy meal, and then parents/caregivers and teens will work in separate session to discuss a variety of topics. Finally, parents/caregivers and teens come together for a one-hour session to build on the topics and skills they’ve explored separately.  At least one parent/caregiver must participate in the program with their teen. There is no cost to participate; but registration is required. Transportation assistance may be provided and attendance prizes are available. Contact Carol Chafe or Victoria Cadue at Youth Diversion for more information. 

 

Immigration

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Youth Settlement Services

The Youth Settlement Worker offers settlement support to newcomer youth between the ages of 13 and 24. Youth can access support with housing, education, employment, health and legal services, immigration documentation, interpretation, community referrals, and more. Contact Cristian (613-544-4661 ex. 5117, cristianm@kchc.ca) at ISKA for more information. 

 

2. Immigration Document Help

ISKA staff can provide basic immigration document assistance. This can include providing immigration forms and help filling them out, explaining different immigration and citizenship processes, support navigating the Citizenship and Immigration website or call centre, etc. Contact ISKA or your Settlement Worker for more information.

 

3. English and French Conversation Circles

Newcomers are invited to practice their English and French skills in a relaxed setting, while meeting new people. Conversation circles are held on Monday evenings (from 7:00pm to 8:00pm) and Tuesday afternoons (from 3:00pm to 4:00pm) at the Calvin Park Library (88 Wright Cres). There is no cost to participate and everyone is welcome. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

4. Community Connections Program

Through the Community Connections program newcomers are matched with Canadian volunteers who provide important support and guidance in overcoming the challenges faced in adapting to life in a new country. Newcomers are encouraged to ask questions, share experiences, and practice their English or French skills. Mentors and newcomers meet for one or two hours per week over a period of 4-6 months. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

5. Newcomer Youth Group

Newcomer youth (ages 13 to 24) are invited to attend a weekly drop-in program where they can play games, enjoy snacks, participate in community activities, and meet new people. Activities and discussions are based around getting new youth familiar with their community, services, recreation and more. Assistance with transportation can be provided. The group runs every Tuesday from 3:00pm to 6:00pm at the Boys and Girls Club West End (1300 Bath Rd.). There is no cost to participate. Contact Cristian (613-544-4661 ex. 5117, cristianm@kchc.ca) at ISKA for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Language Instruction for Newcomers to Canada (LINC)

Are you new to Canada? LINC offers free English classes for landed immigrants and refugee claimants at the beginner and intermediate levels. Free childcare is provided for those participating in a LINC class. Classes are offered at 16 Bath Rd, Monday to Thursday. There is no cost to participate. Contact LINC for more information about class schedules.

 

Important Telephone Numbers

Important Telephone Numbers

 

1. Numbers to Know

211 Ontario

Phone Number: 211 or TTY:1-888-340-1001

 

211 is a three-digit phone number that provides information and referrals to community and social services in Ontario. Available 24 hours per day, 7 days per week.

 

 

Assaulted Women’s Help Line

Phone Number: 1-866-863-0511 or TTY: 1-866-863-7869

Mobile: #SAFE (#7233)

 

A free, anonymous, and confidential crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. The help line provides crisis counselling, safety planning, emotional support, information and referrals. The help line is available 24 hours per day, 7 days a week.

 

 

Child and Babytalk Phone Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

Offered through KFL&A Public Health. Public health nurses answer prenatal, infant, and childcare questions, and provide resources on family health issues. The phone line is available Monday to Friday from 8:30am to 4:30pm (except on statutory holidays).

 

 

Dial-a-Dietician

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

A free line, offered through KFL&A Public Health, connecting you to a registered dietitian who can answer questions about food, nutrition, and healthy eating.

 

 

General Immunization Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1451

 

KFL&A Public Health staff can answer your questions about immunization, specific vaccine information, immunization records and schedules, adverse reactions to immunization, and more. Childhood immunizations can also be reported to this line to keep your child’s record up-to-date. Callers should leave the child’s name, date of birth, health card number, the vaccines given, the date given, and a phone number. Doctors do not automatically send this information to KFL&A Public Health.

 

 

Kid’s Help Phone

Phone Number: 1-800-668-6868

 

A free, anonymous and confidential phone line offering professional counselling services for youth. Available 24 hours per day, 7 days a week.

 

 

Kingston Fire and Rescue

Non-emergency Phone Number: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)

 

Residents can contact this number for non-emergency issues or fire prevention questions. Remember, call 911 in the event of an emergency such as fire or other life threatening situations.

 

 

Kingston Police Force

Non-emergency Phone Number: 613-549-4660

 

Residents can contact this number for non-emergency issues only. Remember, call 911 in the event of an emergency or life-threatening situation.

 

 

Mental Health and Addiction Services Crisis line

Phone Number: 613-544-1232 or 1-855-477-2963

 

Offered by Frontenac Community Mental Health and Addiction Services (FCMHAS), the crisis line connects callers with services which provide immediate support to individuals in need. Callers can also be transferred to a FCMHAS mobile crisis worker. The line is available 24 hours per day, 7 days per week.

 

 

Service Canada

General Contact: 1-800-622-6232 (1-800-O-CANADA)

 

Service Canada allows residents to an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services offered include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services.

 

 

ServiceOntario

General Contact: 1-800-8097

Health Card Inquiries: 1-888-376-5197

Driver and Vehicle Inquiries: 1-800-387-3445.

 

ServiceOntario allows Ontario residents an easy way to access provincial government services. Some of the services offered include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. Visit the ServiceOntario website for a full list of services.

 

 

Sexual Assault Centre Crisis and Support Line

Phone Number: 613-544-6424 or 1-877-544-6424

 

Sexual Assault Centre (SAC) Kingston supports survivors of all types of sexualized violence. The Crisis and Support line is available 24 hours per day. Por femmes touchées par la violence: www.femaide.ca    1-877-336-2433

 

 

Sexual Health Info Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1275

 

This confidential phone line, offered by KFL&A Public Health, connects you with a Public Health nurse who can provide information about contraception, sexually transmitted infections and HIV, and access to sexual health services.

 

 

Telehealth Ontario

Phone Number: 1-866-797-0000

TTY: 1-866-797-0007

 

A free, confidential telephone service that provides health advice by connecting you with a Registered Nurse. You can ask questions, talk about your symptoms, and get advice to help you decide on your next step. Available 24 hrs per day, 7 days a week. French language services are available.

 

 

Telephone Aid Line Kingston (TALK)

Phone Number: 613-544-1771

 

TALK offers a completely confidential, non-judgemental and anonymous listening service. TALK offers crisis, befriending, and information support between the hours of 7:00pm and 3:00am, 7 days a week.

 

 

Tobacco Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1333

 

Are you trying to quit smoking, supporting someone who is quitting, or looking for information? The tobacco information line, offered through KFL&A Public Health, can provide you with information on quitting smoking, tobacco and the law, community resources, and other tobacco issues.

 

 

Utilities Kingston

Customer Service Number: 613-546-0000

Credit and Collections: 613-546-1181 ex. 2278

Emergency Services: 613-546-1181 (24 hrs)

 

Utilities Kingston can be reached at the above numbers Monday through Friday from 8:00am-4:30pm. The Emergency Services number is available 24 hours a day, 7 days a week.

 

Adults

Education

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the access team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure about how to get one contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

2. Vocational Services

Vocational Services supports individuals who are experiencing mental illness and/or addiction in accessing and succeeding in employment and educational opportunities. Individuals can access programs and services that encourage skills development, vocational counselling, ODSP-Employment supports, educational support, job placement, job support, job retention, and more. Individuals can participate in various programs, depending on where they are on their employment and/or educational path. Dual diagnosis supports (individuals diagnosed with both a mental illness and developmental delay) are also available. Vocational Services are free, and open to youth and adults (18 years of age and older). Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Youth Small Business Program

The Youth Small Business Program is a free course for youth (aged 16 to 29) who are interested in launching or growing a small business. Youth attend 22 classes over 11 weeks, where they learn the skills needed to run a business, including developing a business plan. The curriculum was developed using Rotman School of Management’s Designworks model for creative, customer-centric business design workshops. Youth also receive in class coaching from business professionals. Upon graduation, youth receive a $500 grant to start their business, and have access to low-interest business loans. To be eligible, youth must self-identify as having/had a mental health or addictions challenge, and cannot be enrolled in full time schooling (part-time is acceptable). Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Workshops

CMHA provides workshops (upon request) for business, education, health and other organizations in the community.  This service is part of the CMHA Mental Health Awareness program. The workshops cover a wide range of topics and promote understanding, acceptance, and prevention of mental illness, health, treatment and recovery. There is a charge to provide these services. Contact CMHA for more information. 

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Food Safety Training

Throughout the year KCHC offers a safe food handling education and certification program using KCHC’s kitchens. The program is open to KCHC staff, volunteers and the community. There is no cost to participate, but space is limited. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information, and to find out when the program will be offered next.  

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. Money Smart Moms

The Money Smart Moms program works with caregivers to help them effectively manage their money and work towards long-term financial self-sufficiency. The group meets bi-weekly to discuss different financial topics such as budgeting and financial planning. The program is flexible and consists of group activities and individual support. There is no cost to participate. You can join at any time, and registration can be done at the workshop. Contact Hanna (hannakitchingman@girlsinclimestone.ca) at Girls Inc. for more information or to register. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. English and French Conversation Circles

Newcomers are invited to practice their English and French skills in a relaxed setting, while meeting new people. Conversation circles are held on Monday evenings (from 7:00pm to 8:00pm) and Tuesday afternoons (from 3:00pm to 4:00pm) at the Calvin Park Library (88 Wright Cres). There is no cost to participate and everyone is welcome. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Public Education

Kingston Fire & Rescue is happy to attend public events and provide information on fire preventions, displays on fire safety, and give presentations (upon availability). Contact Kingston Fire & Rescue for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Book Clubs with a Difference

Book Clubs with a Difference are a chance for friends, neighbours, and library staff to grab a beverage, relax, and chat about books. “Books and Beans” runs the first Monday of the month at Coffeeco Kingston Centre, and the third Monday of the month at Coffeeco Market Square. “Books and Beers for Twenty-somethings” runs the third Monday of the month at the Tir Nan Og Pub, and the fourth Tuesday of the month at the Portsmouth Tavern. All book clubs meet at 7:00pm. Contact the Central Library for more information. 

 

2. Using the Library

If you live in the city of Kingston or the township of Frontenac, you can get a free library card. You will need one of: (1) an I.D. with your name and address, (2) a current tax receipt or other proof of payment if you pay city/township taxes, or (3) proof of payment if you own or rent business space in the city/township. The library card lets you borrow materials from any of the 16 branches. All branches offer free Wifi and you can also access printing and photocopying resources at most library branches (for a small fee). Contact the library branch closest to you for more information on how to get started.

 

3. Tech Tutors

Tech tutors can help with any kind of question you have about computers and technology. Drop by the Central Library (130 Johnson St.) on Mondays and Wednesdays between 4:00pm and 6:00pm, or Friday and Saturday between 1:00pm and 5:00pm to chat with a tech tutor. You can also make an appointment for one-to-one tutoring, or for an in-depth or time-consuming question. Remember to bring your laptop, e-reader or other electronic devices. Contact the Central Library for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Literacy and Basic Skills (LBS)

Individuals can receive 1 on 1 tutoring with a volunteer until they are ready to move on to small group classes. Tutoring is offered in English, Math and Computers. You must have a clear upgrading goal to participate. This program is offered at the Princess St. location, as well as the Salvation Army on Weller Ave (Monday and Wednesday from 9:00am to 12:00pm). There is no cost to participants. Contact KL&S for more information.

 

2. Occupational Curriculum (OC)

OC offers career preparation courses for those who are thinking of furthering their education. Take this course through KL&S and get a feel for what it would be like to study that topic, and work in that field. You must be able to work independently, and have computer skills to participate. Sample courses include: Personal Support Worker, Landscaping, Clerical Worker, and Retail. This program is offered at the Princess St. location. There is no cost to participants. Contact KL&S for more information and a list of available courses.

 

3. Language Instruction for Newcomers to Canada (LINC)

Are you new to Canada? LINC offers free English classes for landed immigrants and refugee claimants at the beginner and intermediate levels. Free childcare is provided for those participating in a LINC class. Classes are offered at 16 Bath Rd, Monday to Thursday. There is no cost to participate. Contact LINC for more information about class schedules. 

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Employment and Training

The employment and training centre provides support and services for educational success, including providing financial assistance to students. You must self-identify as Métis and not be registered as an aboriginal under the Indian Act or Inuit Registry to access employment, training and education services. Contact Elaine Jeffery (613-549-1674 ex. 306, elainej@metisnation.org) at MNO for more information. 

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Literacy Upgrading

This program is offered by Kingston Literacy and Skills. Qualified teachers create a supportive and friendly environment for adults who are looking to upgrade their basic skills (literacy, numeracy, computer). The program runs Mondays and Wednesdays from 9:00am to 12:00pm. Please refer to Kingston Literacy and Skills' LBS program (listed under Adult Education) for more information. 

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Clothing

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. WEARhouse

The WEARhouse is located in the back building, and provides individuals an opportunity to browse through a selection of clothing, toys, books, and household items. Everything is offered free of charge. Individuals who are looking for items not found in the WEARhouse (such as larger furniture items) are encouraged to speak with the staff and the team will attempt to find the items for you. For more information, contact the St. Vincent de Paul Society.

 

Disability and/or Mental Health Support Services

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

3. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

4. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

5. Court Support Services

AMHS-KFLA helps those charged with minor court offences who are struggling with a serious mental illness and/or substance use. Individuals receive support and information throughout the duration of their court proceedings, and can be referred to mental health and/or addiction treatment if appropriate. Information can also be provided for families, friends or other concerned parties. Court Support Services are free of charge. Contact AMHS-KFLA for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information.

 

2. Workshops

CMHA provides workshops (upon request) for business, education, health and other organizations in the community.  This service is part of the CMHA Mental Health Awareness program. The workshops cover a wide range of topics and promote understanding, acceptance, and prevention of mental illness, health, treatment and recovery. There is a charge to provide these services. Contact CMHA for more information.

 

3. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information.

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Adult Protective Services

The program supports adults (18 years of age or older) living with developmental disabilities in living independently, safely and securely. Working in partnership, the individual and the Adult Protective Support Worker (APSW) develop a relationship, which encourages active participation and self-determination. The APSW will advocate on the individual’s behalf, support in accessing and maintaining community supports and services, provide information and referrals, assist in developing problem-solving and life-skills, and offer coordination and case management. There is no cost to access to access the service. Contact K3C for more information.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

2. Life Long Care

Provides community-based, culturally appropriate services to elderly, physically disabled and/or chronically ill individuals. The program promotes community participation, independent living and improved quality of life. Supports include medical transportation, caregiver support, friendly visiting, security checks and aboriginal support. The program is free and open to everyone. Contact Brittany Maracle (613-549-1674 ex. 304, brittanyma@metisnation.org) at MNO for more information.

 

Ontario Disability Support Program (ODSP)
Location: 1055 Princess St., Suite 103
Contact: 613-545-4553, TDD/TTY: 613-545-4532

 

1. ODSP

Ontario Disability Support Program (ODSP) provides income and employment supports to individuals who have disabilities and are in financial need. To be eligible you must (1) be 18 years of age or older, (2) live in Ontario, (3) be in financial need, and (4) have a disability (as defined under the ODSP Act) that directly results in a substantial restriction to work, take care of yourself, or take part in community life. This must be verified by an approved health care professional. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting the ODSP office (613-545-4553) to set up an appointment. Applying for ODSP is a two step process. First you must qualify financially and then determine your disability status. Remember to bring the following things with you: birth certificates, social insurance number, health number, employment history/information, income and asset statements, shelter (housing) costs, information about job or training program, status in Canada (i.e. citizen, immigrant), and evidence of trusteeship or power of attorney.

 

ODSP also offers employment supports. If you are eligible for income supports, you are automatically eligible for employment supports. However, if you are not receiving ODSP income supports, you might still be eligible for employment supports. Contact the ODSP Office  for more information.

 

Employment and Training

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the access team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure about how to get one contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Vocational Services

Vocational Services supports individuals who are experiencing mental illness and/or addiction in accessing and succeeding in employment and educational opportunities. Individuals can access programs and services that encourage skills development, vocational counselling, ODSP-Employment supports, educational support, job placement, job support, job retention, and more. Individuals can participate in various programs, depending on where they are on their employment and/or educational path. Dual diagnosis supports (individuals diagnosed with both a mental illness and developmental delay) are also available. Vocational Services are free, and open to youth and adults (18 years of age and older). Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Youth Small Business Program

The Youth Small Business Program is a free course for youth (aged 16 to 29) who are interested in launching or growing a small business. Youth attend 22 classes over 11 weeks, where they learn the skills needed to run a business, including developing a business plan. The curriculum was developed using Rotman School of Management’s Designworks model for creative, customer-centric business design workshops. Youth also receive in class coaching from business professionals. Upon graduation, youth receive a $500 grant to start their business, and have access to low-interest business loans. To be eligible, youth must self-identify as having/had a mental health or addictions challenge, and cannot be enrolled in full time schooling (part-time is acceptable). Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

2. Ontario Works

Ontario Works (OW) provides temporary financial assistance to those most in need while they undertake requirements to become and stay employed. To be eligible you must (1) live in Ontario, (2) be in immediate financial need, (3) meet the income and needs testing, (4) be willing to participate in employment assistance activities. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting Housing and Social Services (613-546-2695 ex. 4980) to set up an appointment. Remember to bring the following things with you: social insurance number, health number, proof of identity and date of birth, employment history/information, income and asset statements, shelter (housing) costs, status in Canada (i.e. citizen, immigrant). If eligible, you will receive a drug card, cheque stubs, and an income-reporting statement. You may also be eligible for additional supports. Contact the Housing and Social Services Department at the City of Kingston for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Tech Tutors

Tech tutors can help with any kind of question you have about computers and technology. Drop by the Central Library (130 Johnson St.) on Mondays and Wednesdays between 4:00pm and 6:00pm, or Friday and Saturday between 1:00pm and 5:00pm to chat with a tech tutor. You can also make an appointment for one-to-one tutoring, or for an in-depth or time-consuming question. Remember to bring your laptop, e-reader or other electronic devices. Contact the Central Library for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Occupational Curriculum (OC)

OC offers career preparation courses for those who are thinking of furthering their education. Take this course through KL&S and get a feel for what it would be like to study that topic, and work in that field. You must be able to work independently, and have computer skills to participate. Sample courses include: Personal Support Worker, Landscaping, Clerical Worker, and Retail. This program is offered at the Princess St. location. There is no cost to participants. Contact KL&S for more information and a list of available courses.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Personal Development and Community Integration

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. KMFRC wants to ensure all military families and individuals feel comfortable in the Kingston community. The Centre provides welcome and orientation, information and referrals, employment and education assistance, second language services, and support in personal growth and development. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Employment & Training Services

The employment and training centre provides support and services for educational success, including providing financial assistance to students. You must self-identify as Métis and not be registered as an aboriginal under the Indian Act or Inuit Registry to access employment, training and education services. Contact Elaine Jeffery (613-549-1674 ex. 306, elainej@metisnation.org) at MNO for more information.

 

ReStart
Location: 900 Montreal St.
Contact: 613-542-7373 (press 2)
E-mail: reception@restartnow.ca

 

1. Employment Services

Clients receive one-on-one employment counselling where they explore their goals, get help in searching for jobs, and look for areas where they can build their skills.  Clients also have access to the resource centre (computers, internet, job board, printer, fax machine, phone). Clients can take advantage of various workshops, referrals to further training and other community services, and access job development. There is no cost to register and services are free. Contact Restart for more information or to get started.

 

Food

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Feeding Your Family

This is a 6-week cooking and nutrition program for parents and caretakers focusing on cooking for a family with children. Each week, participants come together for discussion and a cooking session. At the end, participants enjoy a meal together. This program is offered two times per year. There is no cost to participate. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information.

 

2. Food Safety Training

Throughout the year KCHC offers a safe food handling education and certification program using KCHC’s kitchens. The program is open to KCHC staff, volunteers and the community. There is no cost to participate, but space is limited. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information, and to find out when the program will be offered next. 

 

3. Cooking for Yourself

This is a 6-week cooking and nutrition program for older adults and seniors focusing on cooking for one or two. Each week, participants will come together to discuss health and healthy living, as well as participate in a cooking session. At the end, participants get to enjoy a meal together. The program is offered two times per year. There is no cost to participate. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information.  

 

Good Food Box
Location: 263 Weller Ave. (KCHC)
Contact: 613-530-2239
E-mail: goodfoodbox@kchc.ca

 

1. Good Food Box

You can purchase your Good Food Box through KCHC every month. The boxes consist of fresh fruits and/or vegetables at wholesale prices. There are 4 sizes:

  • Large Fruit & Veggie Box (12-15 items): $15.00

  • Small Fruit & Veggie Box (7-10 items): $10.00

  • Fruit Basket (3-5 items): $5.00

  • Veggie Basket (3-5 items): $5.00

(Note: 3 handheld edible fruits = 1 item – i.e. 3 apples = 1 item).

 

You must pay in cash at the time you place your order. Orders must be placed by the 2nd Thursday of the month, and food boxes can be picked up from KCHC on the 3rd Tuesday of the month during business hours. Visit the Good Food Box Facebook page for monthly food box items. Contact KCHC for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Ethnic Cooking Classes

Cooking classes offer an opportunity for newcomers and community members to get together, learn to cook, and enjoy a delicious meal. The classes are usually held on the 2nd Friday of each month in the test kitchen at KCHC (263 Weller Ave), from about 9:30am to 12:00pm. There is no cost to participate. Contact Gaitree (613-544-4661 ex. 5112, gaitreeo@kchc.ca) at ISKA for more information. 

 

Kingston Community Gardens Network
Contact: 613-546-4291 ex. 1871
E-mail: gardens@lovingspoonful.org

 

1. Community Gardens

Locations: Shannon Park, Compton Fire Lane

Contact: heatherv@kchc.ca

 

Community gardens are an opportunity for community members to come together and grow food for themselves and others, and learn about gardening. Gardens are free, and anyone can sign up (first come first served). There are two community garden locations in the north End: Shannon Park Gardens (near the splash pad) and the Compton Fire Lane Gardens (east of 40 Compton St.).  There are 6 allotments in Shannon Park (6’x6’) and 10 allotments in the Compton Fire Lane (2 of which are accessible). Contact Heather at KCHC for more information. 

 

Loving Spoonful
Location: 303 York St. (Memorial Centre)
Contact: 613-507-8848
E-mail: info@lovingspoonful.org

 

1. Community Kitchen Workshops

Loving Spoonful delivers free weekly cooking classes. Workshop topics vary depending on the age of the participants, but all classes focus on building cooking skills, healthy cooking, and local and seasonal eating. Individuals are usually referred by Kingston Community Health Centre, but the workshops are open to anyone. Workshops are given in a series and regular attendance is encouraged. Contact Loving Spoonful for more information. 

 

2. Preserve Reserve (Workbees)

Loving Spoonful invites interested individuals to help process and preserve donated fruits and vegetables. From June to October, volunteers gather at KCHC and at the St. Vincent de Paul Society on a weekly basis to preserve, can, and freeze foods that are then donated to meal programs in the community. No kitchen experience is necessary and volunteers are encouraged to learn new skills while they help out. Contact Loving Spoonful for more information on volunteering with the Workbees.

 

3. Grow a Row

The Grow A Row project encourages farmers and gardeners to plant an extra row of produce, or give surplus, for donation to shelters, service organizers, and hot meal programs. You can drop off your donation at the Memorial Centre Farmers’ Market, Sundays between 12:00pm and 2:00pm. Contact Loving Spoonful for more information. 

 

4. Community Education Groups

Looking to learn about gardening, food preservation, kitchen tips and more? You can contact Loving Spoonful to set up a one-time educational workshop on a topic that interests you and/or your group. Contact Loving Spoonful for more information or to set up a workshop. 

 

Partners in Mission Food Bank
Location: 140 Hickson Ave.
Contact: 613-544-4534
E-mail: foodbank@kingston.net

 

1. Food Hamper Program

The food hamper program provides emergency groceries to individuals and families in the Kingston community. An initial in-take appointment is needed; bring with you a rent receipt and an income stub. From here the in-take worker will determine how often you can access assistance. Once the initial in-take is completed, you will leave with your first order of groceries. Afterwards simply call the office to order groceries and arrange a pick up time. Remember to book orders in advance (about 1 week) to ensure a convenient pick-up time. The Partners in Mission Food Bank office and warehouse are fully accessible, but a delivery service is available to those who cannot pick-up due to accessibility, health concerns, or other factors. The Food Bank also requests that you call in advance if, for any reason, you can’t make your pick-up time. Contact the Partners in Mission Food Bank for more information, or to request an in-take appointment. 

 

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. Coffee Break

A place for everyone to gather for fellowship and friendly conversation, and a fresh cup of coffee. Board games, cards, newspapers and a computer are also available to use. The program is free and runs from Monday to Friday, 9:00am until lunch is served at 11:30am.  For more information, contact the St. Vincent de Paul Society.

 

2. Loretta Lunch

A lunch meal program where friends can gather for fellowship and a home-cooked, nutritious meal. The meal is served restaurant-style by volunteers. The program is free and runs from Monday to Friday, 11:30am to 1:00pm. For more information, contact the St. Vincent de Paul Society.

 

3. Emergency Groceries

The food pantry is open daily for emergency groceries that are available to those in need every other month. No appointments are necessary although staff suggest that individuals arrive before 12:30pm. Please bring identification for yourself and other members living in your household on the first visit. There is no cost to access the pantry. The program is offered from Monday to Friday, 9:00am to 12:30pm all year long. For more information, contact the St. Vincent de Paul Society.

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Bread of Life Meals

A free hot meal served during the last 7 days of each month. Individuals can drop by the Salvation Army – Rideau Heights location between 3:30pm and 5:00pm. Individuals can also access other services (such as medical and dental clinic, legal clinic, etc.) during this time as well. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

2. Emergency Food Bank

The emergency food bank is open to those in need in the community. Appointments are available Tuesday and Thursday between 11:00am to 12:00pm. Once you’ve had an in-take interview, you can access the food bank once every 30 days. Bring I.D. and an income stub with you to your in-take appointment. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

3. Men's Breakfast

Men in the community are invited to attend a breakfast, which includes guest speakers and fellowship. This is offered one Saturday per month (September to May) starting at 8:30am. The cost to participate is $3.00. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

4. Special Women's Breakfast

Women are invited to attend a breakfast, which includes guest speakers and fellowship. This is offered approximately 4 times per year on Saturdays at 9:00am. The cost to participate is $5.00. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

Health and Wellness

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Crisis Services

Crisis services are available to support people during crisis through effective intervention to keep them in their community. Individuals can access Crisis Services through the walk-in services (Monday to Friday, 8:30am to 4:30pm) or a 24-hour crisis telephone line (613-544-4229). A mobile crisis team is also available to go directly to the individual if needed (Monday to Friday 8:30am to Midnight; Saturday and Sunday 12:00pm to Midnight). Anyone can access the crisis services, free of charge.

 

2. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

3. Drop-in Information Sessions

AMHS-KFLA offers free drop-in sessions for those who are unsure about what to do, or what programs to access. C.H.A.T gives individuals an opportunity to learn about the services offered and chat with an Access Team member. Getting Started gives individuals an idea of what the addictions team has to offer, basic information on substance abuse, and how to start the change process. Problem Solving and Support gives individuals a chance to ask questions and voice concerns in a supportive environment. There is no commitment necessary to attend a drop-in session.

 

Times and Locations:

  • C.H.A.T. - Tuesday 1:00pm-2:00pm, 385 Princess St. Cafe

  • Getting Started - Wednesday 1:30pm-3:00pm, 552 Princess St.)

  • Problem Solving and Support - Monday and Friday 1:00pm-2:15pm, 552 Princess St; Thursday 10:00am-11:15am, 385 Princess St. Café

 

4. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

5. Case Management Services

AMHS-KFLA offers one-to-one support for clients focusing on recovery. Working in partnership with the case manager, individuals develop skills in activities of daily living, management of mental health symptoms and goal development. Short-term, transitional case management is also available. Individuals must be referred by the Access Team (see above). Case Management services are free of charge and open to youth and adults, 18 years of age and older. Contact AMHS-KFLA for more information. 

 

6. Addictions Services

AMHS-KFLA provides a range of treatment options for individuals with substance use and/or gambling concerns, as well as services for family members and significant others. Supports include: individual counselling, psycho-educational and therapy groups, family counselling, rural outreach, pregnant and/or parenting programs, gambling services, and more. Addiction services are free of charge for individuals, 18 years of age or older. Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

7. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

8. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Baby's Coming Prenatal Class

A series of prenatal get-togethers, where participants talk about taking care of themselves while they are expecting, good nutrition, labour and delivery, baby care, and feeding. Dads-to-be, partners, and other support persons are welcome.  A healthy meal is provided at every meeting. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information or to sign up. 

 

2. Breastfeeding

One-to-one breastfeeding support is available with a BBKC community health nurse. Learn about the benefits of breastfeeding, latching and positioning, feeding cues, how to know your baby is feeding well, common concerns, and where to go for help. After the baby is born, breastfeeding support is available over the phone, in person, or through home visits. (Note: breastfeeding is part of the Baby’s Coming prenatal class. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

3. Prenatal Nutrition Program

All pregnant moms-to-be participating in BBKC programs are eligible to participate in the prenatal nutrition program. Moms receive $4 off milk coupons, prenatal vitamin coupons, and a Good Food Box. Contact BBKC for more information.

 

4. Pregnancy Circle

This 8-session program offers prenatal care and prenatal classes in a group setting delivered by a team of Doctors, Midwives, Nurses and Family and Community Support Workers. Group members learn how to measure and record their own weights, blood pressure, and urine dips. There is also plenty of time to share concerns and ask questions. Contact BBKC for more information or to register. 

 

5. Home Visiting Program

Parents can receive one-on-one support from a Family and Community Support worker in the family’s home.  Support workers will work with parents to provide up-to-date information and build skills about pregnancy, childcare, and child development. Support workers can also provide community referrals, assist with family/life issues, form completion, and advocacy. The program is available for parents and caretakers of children aged 0 to 5. There is no cost to participate, but families must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

6. Smoking Cessation

Do you smoke cigarettes? This program helps you learn how to make your smoking safer, quit smoking, or protect your child from second hand smoke. Contact BBKC to make an appointment with a nurse. 

 

7. Parenting Today

A group program for parents (with children aged 0-5), offered the second Tuesday of each month. Activities include guest speakers, parenting discussions, and crafts. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC  for more information. 

 

8. Infant Group

Infant Group is a weekly drop-in for parents from the time they are pregnant until the time the child is crawling. You’ll get a chance to talk with other parents about you and your baby, child development, and baby routines and behaviours.  All pregnant women, or moms and dads of new babies are welcome in this group. There is no cost to participate in the group. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

9. Encouraging Parents

This ten-week parenting program focuses on children ages 2 to 5.  The program helps parents develop positive parenting skills that encourage positive behaviour in children. The program also provides effective techniques to deal with common behavioural difficulties. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

10. Toddler Group

This is a weekly drop-in group for parents and their toddlers (crawling to age 2). Together they enjoy activities, snacks, and discussions about child development and toddler behaviour. There is no cost to participate. Snacks are provided. Childcare is available for older children, but space is limited so call in advance to book. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

11. Beginning Connections

A program for learning and growing. An independent time for children to play with other children while parents take time for yourself. Learning activities geared to your child! There is no cost to participate in the program, however you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Registration is required; call to book a space up to one week in advance. Contact BBKC for more information or to register. 

 

12. Parent/Child Playgroups

Take time to enjoy playtime with your children (age 4 and under) and meet other parents. Snacks, crafts, circle songs, stories and community resources are planned for the group. There is no cost to participate in this program and transportation can be arranged. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

13. Bounce Back & Thrive

An 8-week parenting program that promotes children’s resiliency. Parents will model resilient thinking and actions through their parenting. The group teaches parents to help children cope more effectively with life’s stresses and challenges, and introduces them to thinking skills that strengthen their capacity for lifelong resilience. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

14. Make the Connection

In this 9-week workshop series, parents learn the kinds of skills necessary to establish loving relationships, foster two-way communication, and help their baby explore. Parent will learn to support social, emotional, language and learning development rights from the start. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information. 

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information. 

 

2. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information. 

 

3. Suicide Support Group

CMHA offers a support group for individuals who have lost a loved one to suicide. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered on the 4th Wednesday of every month, from 7:00pm to 9:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information. 

 

4. Workshops

CMHA provides workshops (upon request) for business, education, health and other organizations in the community.  This service is part of the CMHA Mental Health Awareness program. The workshops cover a wide range of topics and promote understanding, acceptance, and prevention of mental illness, health, treatment and recovery. There is a charge to provide these services. Contact CMHA for more information. 

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Gentle Keep Well

A 12-week exercise group for adults with disabilities or chronic health conditions, who have never or rarely exercised. The group assists with the prevention and management of chronic conditions such as Arthritis, Diabetes, and Lung Disease. The group also supports those who have problems with weight gain, and have difficulty completing day-to-day activities. There is no cost to participate in the program. Contact the Nino (613-542-2949, ex. 1147) or the Community Health Team at KCHC for more information or to register. 

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Women's Support Group

A drop-in group offering support to women who are victims of domestic violence, in current or previous unhealthy relationships. The group members meet once a week to support each other and discuss issues such as: self-care, healthy relationships, transitions, self-esteem, etc. Women who are experiencing domestic violence and are contemplating leaving the situation are welcome. There is no cost to participate. Contact K3C for more information or stop by the group (no registration required). 

 

2. Women's Counselling

K3C offers affordable counselling to women dealing with past and/or present abuse (physical, sexual, verbal, emotional).There is no fee to access counselling services provided through the Women’s Program. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

3. Adult Male Survivors Group

The group provides a supportive environment for adult men (18 years of age and older) who are coming to terms with childhood sexual abuse. The group runs for 12 weeks, meeting once per week. There is no cost to participate. If you are interested, contact K3C to set up a meeting with the facilitator to see if you are ready for the group, and to register. 

 

4. Family Counselling

K3C offers affordable counselling to individuals, families, or couples experiencing stress or other concerns. The fee to access this service begins at $90.00, but this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C

 

KFL&A Public Health
Location: 221 Portsmouth Ave.
Contact: 613-549-1232, Toll Free: 1-800-267-7875

 

1. Dial-a-Dietitian

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

Dial-a-Dietitian is a telephone nutrition information service coordinated and delivered by registered dietitians. Registered dietitians answer general questions on a wide range of nutrition-related topics such as healthy eating, feeding your family, food allergies, nutrition during pregnancy, and nutrition for infants and toddlers. This service is provided free of charge, Monday to Friday from 8:30am to 4:30pm.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

Street Health
Location: 253 Wellington St.
Contact: 613-549-1440
E-mail: info@streethealth.kchc.ca

 

1. Health Care and Counselling Services

The Street Health Centre is a 365 days a year harm reduction health centre. Health services are available for individuals that fall within the priority population (people who use injection, inhalant, and illicit drugs, involved in the sex trade, high-risk youth, homeless, recently release form incarceration) and do not have a family doctor. The centre also offers counselling services to support individuals on a variety of issues – including basic needs, referrals, sexual health, mental health, help quitting smoking, substance abuse, practical needs and more. There is no cost to access these services. Contact Street Health for more information. 

 

2. Methadone Maintenance Treatment

This treatment provides standard care for people living with opiod dependence. Methadone is a form of oral substitution treatment – providing a safe, legal maintenance routine which, when combined with counselling and other medical care, dramatically improves health status, functional stability and quality of life. Walk-ins are welcome. Contact Street Health for more information.  

 

3. Hepatitis C Program

The holistic program addresses the varied needs of a person with Hepatitis C involving the physical, emotional, and practical needs of the individuals. Nurse Practitioners, Counsellors, Physicians and Registered Nurses and Psychiatrists work together. A Hepatitis C support group is also offered, as well as a Peer Program. Contact Street Health for more information.  

 

4. Needle Exchange and Harm Reduction

Individuals who use injection and inhalant drugs can access clean, free, sterile equipment at the Street Health Centre. Individuals can access: needles and syringes, sterile water, tourniquets, Vit C, spoons, stericups and alcohol preparation pads, as well as other materials. Use of the Needle Exchange is strictly confidential. Outreach, though the street health van, is available Monday, Wednesday and Friday from 4:00pm to 7:00pm. The program also receives and recovers used needles. Contact Street Health for more information.  

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Medical and Dental Clinic

A free clinic open to the community, offered once during the last seven days of the month. The Dental Clinic can only be accessed by those who are not obtaining financial assistance with Ontario Works or ODSP. Contact the Salvation Army Rideau Heights (613-541-3947) for more information and to find out when the medical and dental clinic will be open.

 

Walk-in Clinics and Urgent Care Centres

 

1. Walk-in Clinics & Urgent Care Centres

CDK Family Medicine and Walk-in Clinic

Location: 175 Princess St.

Contact: 613-766-0318

Hours: Monday to Friday 9:00am-7:00pm, Saturday and Sunday 10:00am-2:00pm

 

Walk-in services are open to any Kingston resident without a family doctor, or anyone who cannot get in to see their regular family doctor or after-hours clinic. The walk-in clinic is also available to CDK patients who cannot wait for their next scheduled appointment. The walk-in clinic is for same-day or semi-urgent issues only. Remember to bring your valid health card with you.

 

 

KCHC Primary Care Clinic

Location: 263 Weller Ave

Contact: 613-542-2949

Hours: Monday and Thursday 8:00am-5:00pm, Tuesday and Wednesday 8:00am-8:00pm, Friday 8:00am-4:30pm

Walk-in Hours: Friday 9:00am-1:30pm 

 

KCHC Primary Health Care services are available to community members who live in North Kingston and do not already have a family doctor. Services include access to health care staff, prenatal and obstetrical care, occupational therapy, counselling, and nutrition services.

 

A walk-in clinic is now available to the public Fridays from 9:00am-1:30pm. These walk-in services are available to anyone without a family doctor, or who cannot get in to see their family doctor. 

 

 

Urgent Care Centre

Hotel Dieu Hospital

Location: 166 Brock St.

Contact: 613-546-1240

Hours: Monday to Sunday 8:00am-8:00pm

 

Open to anyone with a non life-threatening injury or illness who cannot wait to visit a family doctor.

 

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. Strengthening Families for Parents and Youth (SFPY)

SFPY is a 9-week skills-building program for families with teens 12 to 16 years old. The “whole family” approach helps parents/caregivers and their teens create stronger family connections, and develop trust and mutual respect. Each week, participants come together for a healthy meal, and then parents/caregivers and teens will work in separate session to discuss a variety of topics. Finally, parents/caregivers and teens come together for a one-hour session to build on the topics and skills they’ve explored separately.  At least one parent/caregiver must participate in the program with their teen. There is no cost to participate; but registration is required. Transportation assistance may be provided and attendance prizes are available. Contact Carol Chafe or Victoria Cadue at Youth Diversion for more information. 

 

Housing

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at FCMHAS locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

2. Housing Services

AMHS-KFLA offers housing services for individuals experiencing mental health concerns. Professional mental health workers are available to support individuals in finding a home. Residents can access life-skills programs as well as other services, flexible to meet their needs. Rent is geared to income. Individuals must be referred by the access team (see above). Contact AMHS-KFLA for more information.

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common housing related concerns and issues are: rental and utility debts, how to get oil and fuel,  OW and ODSP issues, obtaining identification, transportation and moving costs, affordable housing,  and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Home Base Housing
Location: 540 Montreal St
Contact: 613-542-6672
E-mail: info@kingstonhomebase.ca

 

1. Supportive Housing Program

The supportive housing program provides furnished, rent-geared to income housing for single adults (16 years of age or older) who are transitioning out of the shelter system. Options include shared housing and one-bedroom apartments in one of Home Base Housing’s 15 properties. A case manager will work with you to find housing and develop the skills you need to live independently. There is no cost to access supportive housing services (aside from rental costs once housing is found). Contact Home Base Housing for more information. 

 

2. In From the Cold Emergency Shelter

Located at 540 Montreal St., In From the Cold is a co-ed emergency shelter for single adults and youth. There are 24 beds, available from 8:00pm to 2:00pm daily. A meal is provided upon arriving, and breakfast is provided to visitors before they depart for the day. For those in the shelter who require healthcare, occasionally a nurse can be made available. There is no cost to stay. Please contact Home Base Housing for more information. 

 

3. Lily's Place Shelter

Location: 333 Kingscourt Ave.

Contact: 613-767-6180

 

A shelter for single women or families, Lily’s place has 14 beds and is open 24 hours per day. The home is geared towards family and child comfort and includes a children’s playroom, support workers, and opportunities for programming and life skills development. There is no cost to stay at the shelter. Contact Lily’s Place for more information.  

 

4. Housing Help Centre

Contact: 613-531-3779, housinghelpcentre@kingstonhomebase.ca

 

The Housing Help Centre offers one-stop access to housing assistance. Here you can get support in finding affordable housing, or access assistance with applications to the Social Housing Registry. Case workers can also offer referrals to community services, advocate with landlords, provide eviction prevention services, assist in finding legal aid, and more. Through the Housing Help Centre, individuals can access voicemail boxes (for those without consistent access to a phone), as well as use Home Base Housing as a mailing address. Finally, the ID Bank offers individuals support in obtaining I.D., and a secure place to store your I.D. until you need it next. This service is open to anyone and there is no cost. Please contact Home Base Housing for more information. 

 

Kingston and Frontenac Housing Corporation (KFHC)
Location: 119 Van Order Dr.
Contact: 613-546-5591
E-mail: kfhcinfo@kfhc.ca

 

1. Kingston and Frontenac Housing Corportation

Kingston & Frontenac Housing Corporation (KFHC) manages rent-geared-to-income, rent-supplemented and affordable housing units. Available housing options include semi-detached, row housing, and apartments. Interested residents must apply through the City of Kingston’s Social Housing Registry and, if deemed eligible to receive a rent subsidy, are placed on a centralized waiting list until a unit they qualify for becomes available.  Contact KFHC for more information, or visit City of Kingston Social Housing Registry for application forms.

 

Town Homes Kingston
Location: 610 Montreal St.
Contact: 613-542-0443
E-mail: Form available on website.

 

1. Town Homes Kingston

Town Homes owns and manages 397 apartments and townhouse units at several locations in Kingston. Some units are available as rent-geared-to-income. Applications for these units must be completed through the City of Kingston’s Social Housing Registry and, if deemed eligible to receive a rent subsidy, are placed onto a centralized waiting list until a unit becomes available. Contact Town Homes Kingston for more information, or visit the City of Kingston Social Housing Registry for an application form. 

 

Weller Arms Non-Profit Homes Inc.
Location: 65 Daly St.
Contact: 613-549-8397

 

1. Weller Arms Non-Profit Homes

Weller Arms Non-Profit Homes offers one and two bedroom apartments in a 30 suite low-rise unit. Apartments are available at market prices, as well as rent-geared-to-income. Some suites are wheel chair accessible, and elevator access is provided to all apartments. Interior common space and an exterior patio are also available for residents’ use. Senior applicants are given priority for housing. Contact Weller Arms Non-Profit Homes Inc. for more information. 

 

Recreation

City of Kingston Recreation and Leisure
Location: 382 Bagot St. (Artillery Park)
Contact: 613-546-4291, Programs: ext. 1704, PROKids: ext. 1718,
E-mail: General: darthurs@cityofkingston.ca, PROKids: PROkids@cityofkingston.ca

 

1. SPARK City Recreation Funding

The SPARK program provides assistance for city-run recreation and leisure memberships, programs, camps, classes, and fees. To access SPARK, apply through the Municipal Fee Assistance Program. Fill out the form and attend a drop-in session at Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesdays). For more information, contact Housing and Social Services.

 

Housing and Social Services

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

2. Neighbourhood Parks Program

The Neighbourhood Parks Program provides free drop-in programs in parks throughout Kingston between July and August. Two programs have been offered in the North Kingston area in the past. FAMJAM offers sports equipment, crafts, and structured activities for all ages. Sunrise & Sunset Drop-in Fitness is a low impact fitness class for all ages. There is no cost to participate in the Neighbourhood Parks Program. Contact the City of Kingston for more information.  The spring/summer Recreation & Leisure Guide will list all locations and times for summer 2015. 

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Keep Well

A physical activity group for individuals over 55, who experience barriers in achieving a physically active lifestyle. The program runs on Tuesdays and Fridays from 10:00am to 11:00am. Refreshments and healthy snacks are available after the exercise session. Contact the Nino (613-542-2949, ex. 1147) or the Community Health Team at KCHC for more information or to register.

 

2. Gentle Keep Well

A 12-week exercise group for adults with disabilities or chronic health conditions, who have never or rarely exercised. The group assists with the prevention and management of chronic conditions such as Arthritis, Diabetes, and Lung Disease. The group also supports those who have problems with weight gain, and have difficulty completing day-to-day activities. There is no cost to participate in the program. Contact the Nino (613-542-2949, ex. 1147) or the Community Health Team at KCHC for more information or to register. 

 

3. North End Penguins

This social group for women, ages 55 and over, provides an opportunity to participate in craft and community activities, share talents, and enjoy a cup of coffee with friends. The group meets once a week on Thursday mornings at KCHC (263 Weller Ave). Contact Laura (613-542-2949, ex. 1154) or the Community Health Team at KCHC for more information. 

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Adult Day Program

Offers adults with intellectual disabilities an opportunity to develop life skills, promote independence, and help integrate into their community. Participants often enjoy swimming, music, dance, crafts, gardening, computer literacy, and community outings. The program runs Monday to Friday from 9:00am to 3:30pm. EAF requires that participants complete an in-take process to register. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Sewing Group

This drop-in group is an opportunity for newcomers to socialize, while creating unique crafts. Volunteers provide one-to-one or group sewing guidance and support. The group meets on the second and fourth Wednesday of each month at th Zion Complex (106 Pine St.), from 9:30am to 11:30am. There is no cost to participate. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information. 

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Book Clubs with a Difference

Book Clubs with a Difference are a chance for friends, neighbours, and library staff to grab a beverage, relax, and chat about books. “Books and Beans” runs the first Monday of the month at Coffeeco Kingston Centre, and the third Monday of the month at Coffeeco Market Square. “Books and Beers for Twenty-somethings” runs the third Monday of the month at the Tir Nan Og Pub, and the fourth Tuesday of the month at the Portsmouth Tavern. All book clubs meet at 7:00pm. Contact the Central Library for more information. 

 

Kingston Gets Active
Location: 28 Division St.
Contact: 613-533-6000 ex. 79178
E-mail: info@KingstonGetsActive.ca

 

1. PLAY Library

The PLAY Library offers kits to teach children physical literacy and help families get active at home. Three kits are available:

 

(1) Physical Literacy Starter Kit – for children ages 6 and under – emphasizes jumping, throwing, catching, kicking, hitting, and balance.

(2) Physical Literacy Family Kit – for the entire family – develops sport specific fundamentals.

(3) Active for Life Kit – for all ages – includes sports equipment that promotes lifelong physical activity.

 

Families can visit one of the PLAY library locations and sign out a kit, free of charge, for a specific length of time (ask when you sign out the kit). Remember to bring photo ID and provide your name, phone number, email, and address. Active for Life Kits can be signed out at Pathways to Education (6-263 Weller Ave). All three kits can be signed out at École élémentaire catholique Mgr-Rémi-Gaulin (51 Virginia Street).  Visit the Canadian Sport for Life Kingston website for more information: www.CS4LKingston.com or to find other lending locations in Kingston. 

 

2. Places to Get Active!

Kingston Gets Active offers residents with resources, tips on getting active at any age, and connections to various resources across Kingston and area. The "Find Places to Get Active!" forum allows you to select specific criteria and generates a list of places to get active, and organizations offering programs that match the criteria. Brief descriptions and contact information are provided. Possible criteria selections include: "accessible", "low cost", "youth", "free", "neighbourhood parks", and more. Visit the Kingston Gets Active website for more information. 

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Urban Aboriginal Healthy Living

Provides opportunities for individuals and families to increase their participation in sport, physical activity and recreation.  The program also promotes healthy eating behaviours and smoke-free living. Efforts are also made to increase community engagement from youth. Activities include drop-in sports leagues, family fitness classes, cooking workshops, and more.  The program is free and open to everyone. Some programming occurs offsite. Contact Michelle Kehoe (613-549-1674 ex. 303, michellek@metisnation.org) at MNO for more information. 

 

Safety and Emergency Services

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common concerns and issues are: rental and utility debts, how to get oil and fuel, emergency food, dental and eyeglass coverage issues, OW and ODSP issues, obtaining identification, transportation and moving costs, winter clothes, Christmas food hamper and toy campaigns, affordable housing, affordable day care, and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.  

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Fire and Medical Response and Rescue

Contact 911 in the event of an emergency such as fire or other life threatening situations.

 

2. Inspection Program

Anyone who has a fire safety concern in their home/apartment can contact Kingston Fire & Rescue to set up an inspection of the home/room(s). The service is free to all Kingston residents (excluding those who are performing fire inspections for the purpose of buying or selling a building). Contact Kingston Fire & Rescue for more information or to request an inspection.

 

3. Smoke Alarms/Carbon Monoxide Detectors

If you don’t have a smoke alarm(s) or carbon monoxide detectors in your home, or your smoke alarm is not working, you can contact Kingston Fire and Rescue to provide assistance. Contact Kingston Fire & Rescue for more information.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Emergency Response

Contact 911 in the event of an emergency or other life threatening situations. All non-emergency concerns can be directed to the general contact number: 613-549-4660.

 

2. Community Oriented Response and Enforcement (CORE) Unit

The CORE Unit focuses on collaborating the resources and efforts available with the Kingston Police Force to increase community safety. The CORE Unit will consist of Traffic Safety, Crime Prevention (including beat officers, school resources, youth programs, victim services and diversity, and community resources), and Community Volunteers and Media Relations. The CORE unit will identify, plan, and execute initiatives targeting specific community problems and focus on developing and enhancing community partnerships.

 

3. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources.

 

4. Criminal Record Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police.

 

5. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information.

 

Wilfred-Briceland-Wiley Neighbourhood Watch
Location: Wilfred Cres. to Briceland St. to Wiley St.
Contact: 613-547-3768
E-mail: romanmoretti@hotmail.com

 

1. Neighbourhood Watch Program

Residents and households living in the Wilfred Cres., Briceland St., and Wiley St. area can participate in their community’s Neighbourhood Watch. You can either volunteer (small time commitment) or be a participating household. As a participant, you will be updated on things that happen in the community, keep an eye out, and report anything you think is suspicious to your Block Captain. Participants also receive a newsletter with information about community events, tips and tricks for staying safe, and information about any security concern in the neighbourhood. This is a great chance for you to get to know your community. Contact Kathleen or Roman for more information or to get involved.

 

Other

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Court Support Services

AMHS-KFLA helps those charged with minor court offences who are struggling with a serious mental illness and/or substance use. Individuals receive support and information throughout the duration of their court proceedings, and can be referred to mental health and/or addiction treatment if appropriate. Information can also be provided for families, friends or other concerned parties. Court Support Services are free of charge. Contact AMHS-KFLA for more information.

 

2. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information. 

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Child Protection

If anyone is concerned about the welfare or care of a child (from birth to age 16), they can call Family and Children's Services (FACS) and report it. Individuals can choose to remain anonymous.  Anyone reporting will speak with a child protection professional who will listen, ask questions, determine the risk of the situation and provide and supports and services that my be needed to keep the child safe. A 24-hour emergency line is available to report concerns. Contact FACS if you have concerns regarding a child’s safety. 

 

2. Fostering and Adoption

FACS facilitates the fostering and adoptions processes. Interested individuals are invited to contact FACS (or fill out the form on their website) to set up an interview to determine eligibility. Selected families will be provided with training and support throughout the process. FACS is currently looking to provide homes for all age groups

 

Girls Inc. Limestone
Location: 993 Princess St., Suite 203
Contact: (613) 542-9202
E-mail: admin@girlsinclimestone.ca

 

1. Project Bold

Project Bold is a physical and emotional self-defence program for women. The program is open to all women, regardless of athletic ability. The program consists of four 2-hour sessions held once a week.  The cost for each participant is $80.00, however arrangements can be made for interested individuals who cannot meet this cost. Pre-registration is required. Contact Tammy (tammydidychuk@girlsinclimestone.ca, 613-214-3389) for more information or to register.

 

2. Money Smart Moms

The Money Smart Moms program works with caregivers to help them effectively manage their money and work towards long-term financial self-sufficiency. The group meets bi-weekly to discuss different financial topics such as budgeting and financial planning. The program is flexible and consists of group activities and individual support. There is no cost to participate. You can join at any time, and registration can be done at the workshop. Contact Hanna (hannakitchingman@girlsinclimestone.ca) at Girls Inc. for more information or to register. 

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City website. For more information, contact Housing and Social Services

 

2. Ontario Works

Ontario Works (OW) provides temporary financial assistance to those most in need while they undertake requirements to become and stay employed. To be eligible you must (1) live in Ontario, (2) be in immediate financial need, (3) meet the income and needs testing, and (4) be willing to participate in employment assistance activities. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting Housing and Social Services (613-546-2695 ex. 4980) to set up an appointment. Remember to bring the following things with you: social insurance number, health card number, proof of identity and date of birth, employment history/information, income and asset statements, shelter (housing) costs, status in Canada (i.e. citizen, immigrant). If eligible, you will receive a drug card, cheque stubs, and an income-reporting statement. You may also be eligible for additional supports. Parents who are 16 and 17 year old, who are receiving OW and have not completed high school must participate in the Learning, Earning and Parenting Program (LEAP). Contact the Housing and Social Services Department at the City of Kingston for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Translation Services

ISKA offers official translation of documents required for immigration or other purposes. There is a fee to access this service. Contact ISKA for more information and regarding costs. 

 

2. Community Connections Program

Through the Community Connections program newcomers are matched with Canadian volunteers who provide important support and guidance in overcoming the challenges faced in adapting to life in a new country. Newcomers are encouraged to ask questions, share experiences, and practice their English or French skills. Mentors and newcomers meet for one or two hours per week over a period of 4-6 months. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Adult Protective Services

The program supports adults (18 years of age or older) living with developmental disabilities in living independently, safely and securely. Working in partnership, the individual and the Adult Protective Support Worker (APSW) develop a relationship, which encourages active participation and self-determination. The APSW will advocate on the individual’s behalf, support in accessing and maintaining community supports and services, provide information and referrals, assist in developing problem-solving and life-skills, and offer coordination and case management. There is no cost to access to access the service. Contact K3C for more information. 

 

2. Credit Counselling

K3C offers support to those experiencing financial difficulties. A credit counsellor will help with budgeting tips and money management, consolidating debt, and provide counselling to make sure you don’t fall into old habits. There is no fee to work with a credit counsellor (however there may be a small, one-time fee to set up a debt management program). Contact K3C Credit Counselling for more information. 

 

Kingston Community Credit Union (KCCU)
Location: 1201 Division St.
Contact: 613-531-6056
E-mail: kccu@kccu.ca

 

1. Financial Services

KCCU offers all the financial services provided by a bank: savings accounts, credit cards, student loans, etc. All individuals opening accounts with KCCU become members in the credit union. You must provide a one-time $5.00 investment that stays in your account (for youth up to age 21) or $160.00 invesment (ages 22 and up). At the end of the year (when possible), KCCU pays a share of any profit to all of its members. All you need to open an account is 2 pieces of approved I.D. and the one-time investment. Anyone who lives or works in the Kingston area can become a member. Contact KCCU for more information.

 

2. IT Chequing Account

KCCU offers a self-serve checking account. There is no monthly fee and no minimum monthly account balance needed. The account offers free unlimited chequing, free unlimited debit transactions, free unlimited online banking, free online statements, and more. There are fees in the event you use in-branch or over the phone services, as well as some additional services. For more information, contact KCCU.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Inspection Program

Anyone who has a fire safety concern in their home/apartment can contact Kingston Fire & Rescue to set up an inspection of the home/room(s). The service is free to all Kingston residents (excluding those who are performing fire inspections for the purpose of buying or selling a building). Contact Kingston Fire & Rescue for more information or to request an inspection. 

 

2. Smoke Alarms/Carbon Monoxide Detectors

If you don’t have a smoke alarm(s) or carbon monoxide detectors in your home, or your smoke alarm is not working, you can contact Kingston Fire and Rescue to provide assistance. Contact Kingston Fire & Rescue for more information. 

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Family Separation and Reunion

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various services are offered to meet family separation and reunion needs. KMFRC offers supports in outreach, providing information, and supports and assistance prior to, during, and after separation. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

2. Personal Development and Community Integration

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. KMFRC wants to ensure all military families and individuals feel comfortable in the Kingston community. The Centre provides welcome and orientation, information and referrals, employment and education assistance, second language services, and support in personal growth and development. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

3. 24/7 Family Information Line

1-800-866-4546 (International)

1-613-995-5234 (Collect calls)

 

For assistance outside the KMFRC business hours, loved ones of any CF member can call the Family Information Line for support. This is a 24/7 information line that offers confidential, personal and bilingual assistance. Counsellors can help you obtain information, provide reassurance, support and referral to the various services offered to CF families and in your local area.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources. 

 

2. Criminal Reference Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police

 

3. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information. 

 

4. Community Oriented Response and Enforcement (CORE) Unit

The CORE Unit focuses on collaborating the resources and efforts available with the Kingston Police Force to increase community safety. The CORE Unit will consist of Traffic Safety, Crime Prevention (including beat officers, school resources, youth programs, victim services and diversity, and community resources), and Community Volunteers and Media Relations. The CORE unit will identify, plan, and execute initiatives targeting specific community problems and focus on developing and enhancing community partnerships. 

 

Ontario Disability Support Program (ODSP)
Location: 1055 Princess St., Suite 103
Contact: 613-545-4553, TDD/TTY: 613-545-4532

 

1. Ontario Disability Support Program (ODSP)

Ontario Disability Support Program (ODSP) provides income and employment supports to individuals who have disabilities and are in financial need. To be eligible you must (1) be 18 years of age or older, (2) live in Ontario, (3) be in financial need, and (4) have a disability (as defined under the ODSP Act) that directly results in a substantial restriction to work, take care of yourself, or take part in community life. This must be verified by an approved health care professional. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting the ODSP office (613-545-4553) to set up an appointment. Applying for ODSP is a two step process. First you must qualify financially and then determine your disability status. Remember to bring the following things with you: birth certificates, social insurance number, health number, employment history/information, income and asset statements, shelter (housing) costs, information about job or training program, status in Canada (i.e. citizen, immigrant), and evidence of trusteeship or power of attorney.

 

ODSP also offers employment supports. If you are eligible for income supports, you are automatically eligible for employment supports. However, if you are not receiving ODSP income supports, you might still be eligible for employment supports. Contact the ODSP Office  for more information. 

 

Service Canada
Location: 1300 Bath Rd. (Frontenac Mall)
Contact: 1-800-662-6232 (1-800-O-CANADA)

 

1. Service Canada

Service Canada provides residents with an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services you can access here include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services. The Kingston location is open Monday to Friday from 8:30am to 4:00pm. 

 

Service Ontario
Location: 1201 Division St.
Contact: 1-800-267-8097

 

1. ServiceOntario

ServiceOntario provides Ontario residents with an easy way to access provincial government services. Some of the services you can access here include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. This ServiceOntario centre also provides the standard suite of services provided for the Landlord and Tenant Board, and access to a free, self-service public computer to access government information and online services. Visit the ServiceOntario website for a full list of services. The Kingslake Plaza location is open Monday to Friday from 8:30am to 5:00pm. For general health card information call 1-888-376-5197. For driver and vehicle information call 1-800-387-3445. 

 

The Joe Chithalen Memorial Musical Instrument Lending Library (Joe’s M.I.L.L)
Location: Tett Centre for Creativity & Learning, 370 King St. W
Contact: 613-549-5637
E-mail: info@joesmill.org

 

1. Musical Instrument Lending Library

 

Joe’s M.I.L.L. has over 750 instruments of all kinds available to borrow free of charge. These include, but are not limited to, guitars, keyboards, drums, horns, violins, percussion, exotic instruments, amplifiers, sheet music, and much more. To borrow, you will need to register for a Joe's M.I.L.L. card. You will need: (1) Photo ID showing your birthday, (2) A recent document showing a residential address, and (3) A one time fee of $10.00 (cash only). A parent or guardian must sign the agreement for borrowers under 16 years of age. Visit the Joe's M.I.L.L. website for more information on lending times and late fees.  

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Legal Clinic

A free legal clinic open to the community. The clinic is offered the last Tuesday of each month from 3:30pm to 5:00pm. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.  

 

2. Women's Haircuts

Come and enjoy a fresh new look for no cost. The program is offered the last Monday of each month, from 10:00am to 1:00pm. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

3. Ladies Bible Study

An opportunity for women in the community to gather for fellowship and peer support. Fellowship is offered Wednesday afternoons beginning at 12:30pm. There is no cost to attend. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

4. Men's Open Door Fellowship

A coffee and Bible study opportunity for men in the community. Fellowship is offered on Monday evenings, from 7:00pm to 8:30pm. There is no cost to attend. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Transit

Kingston Access Services
Location: 751 Dalton Ave.
Contact: 613-542-2512
E-mail: kab@kingston.net

 

1. Kingston Access Bus

The KAB provides safe, courteous, and reliable transit service for persons having impaired mobility. The bus is available to residents of Kingston who cannot use conventional transit. Individuals must register with the KAB – registration forms can be found at the KAB website or available at the office. The cost is $2.75 one way and individuals must book trips at least an hour in advance. Bookings must be made during office hours: Monday to Friday 7:30am to 8:00pm, Saturday 9:00am to 8:00pm, Sunday 9:00am to 6:00pm. For more information, and to confirm eligibility, contact Kingston Access Services

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Information

Kingston Transit provides 5 routes traveling through Kingston’s north end. Fares are as follows: $2.75 for Adults, $2.50 for Youth (ages 8-18) and Seniors (ages 65+). Multi-ride and monthly passes are also available. More information on pass prices can be found on the Kingston Transit website or by clicking here. Passes can be purchased at the Shoppers Drug Mart in the Kingslake Plaza (1201 Division St.). Visit the Kingston Transit website or contact Kingston Transit for more information.  

 

2. Affordable Transit Pass

Individuals in low-income housing who need assistance with accessing public transportation can apply for the Affordable Transit Pass. This pass can be accessed through the Municipal Fee Assistance Program (located here). Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

3. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Counselling and/or Family Supports

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information.

 

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Home Visiting Program

Parents can receive one-on-one support from a Family and Community Support worker in the family’s home.  Support workers will work with parents to provide up-to-date information and build skills about pregnancy, childcare, and child development. Support workers can also provide community referrals, assist with family/life issues, form completion, and advocacy. The program is available for parents and caretakers of children aged 0 to 5. There is no cost to participate, but families must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

2. Infant Group

Infant Group is a weekly drop-in for parents from the time they are pregnant until the time the child is crawling. You’ll get a chance to talk with other parents about you and your baby, child development, and baby routines and behaviours.  All pregnant women, or moms and dads of new babies are welcome in this group. There is no cost to participate in the group. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

3. Encouraging Parents

This ten-week parenting program focuses on children ages 2 to 5.  The program helps parents develop positive parenting skills that encourage positive behaviour in children. The program also provides effective techniques to deal with common behavioural difficulties. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

4. Toddler Group

This is a weekly drop-in group for parents and their toddlers (crawling to age 2). Together they enjoy activities, snacks, and discussions about child development and toddler behaviour. There is no cost to participate. Snacks are provided. Childcare is available for older children, but space is limited so call in advance to book. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

5. Beginning Connections

A program for learning and growing. An independent time for children to play with other children while parents take time for yourself. Learning activities geared to your child! There is no cost to participate in the program, however you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Registration is required; call to book a space up to one week in advance. Contact BBKC for more information or to register.

 

6. Parenting Today

A group program for parents (with children aged 0-5), offered the second Tuesday of each month. Activities include guest speakers, parenting discussions, and crafts. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC  for more information.

 

7. Bounce Back & Thrive

An 8-week parenting program that promotes children’s resiliency. Parents will model resilient thinking and actions through their parenting. The group teaches parents to help children cope more effectively with life’s stresses and challenges, and introduces them to thinking skills that strengthen their capacity for lifelong resilience. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

8. Make the Connection

In this 9-week workshop series, parents learn the kinds of skills necessary to establish loving relationships, foster two-way communication, and help their baby explore. Parent will learn to support social, emotional, language and learning development rights from the start. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

City of Kingston Childcare Services
Location: 362 Montreal St.
Contact: 613-546-2695 ex. 4825

 

1. Centralized Childcare Registry

The Centralized Childcare Registry & Information Service (CCRIS) provides information about childcare services available in Kingston, and on how to apply for home-based, centre-based, and/or school age care. To be eligible, parents/guardians must be employed or enrolled in an education or retraining program during the hours when their child is in care.  Subsidies are available for qualifying families. To apply, visit www.kingstonchildcare.ca and register for a space in the licensed centre(s) of your choice. The City will then contact you to book an appointment for an income assessment application.  Remember to bring documentation (click here for examples) to your appointment. Visit the City of Kingston’s website for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information. 

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Family Supports

Family and Children's Services (FACS) provides support to families who are having difficulties caring for children. The emphasis is put on child and family safety. FACS also advocates for families they work with, and provides community referrals to other organizations and programs. FACS can also provide pregnancy supports and counselling where applicable. Self-referrals are accepted. Contact FACS for more information. 

 

2. Fostering and Adoption

FACS facilitates the fostering and adoptions processes. Interested individuals are invited to contact FACS (or fill out the form on their website) to set up an interview to determine eligibility. Selected families will be provided with training and support throughout the process. FACS is currently looking to provide homes for all age groups.

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Caring Dads Program

A program open to men who have been charged with, or at risk of, domestic violence in a situation where children are involved. This 13-week program gives dads the opportunity to learn child-centered parenting skills. To be eligible, the individual must have a community support person (or persons) who can provide support to the individual as he goes through the group. There is no cost to participate; but an in-take assessment must be completed before the group starts. Contact K3C for more information or to register. 

 

2. Family Court Support

The Family Court Support Worker provides support in navigating the family court system to men and women who are leaving relationships where there is domestic violence. This support can include: general information, assist in recording abuse, developing a safety plan, assist with the Legal Aid process and accompany you to meetings and court, provide referrals to additional services, and discussing plans and next steps. There is no cost for the service. Contact K3C for more information or to speak with a family court support worker.

 

3. Family Counselling

K3C offers affordable counselling to individuals, families, or couples experiencing stress or other concerns. The fee to access this service begins at $90.00, but this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

4. Credit Counselling

K3C offers support to those experiencing financial difficulties. A credit counsellor will help with budgeting tips and money management, consolidating debt, and provide counselling to make sure you don’t fall into old habits. There is no fee to work with a credit counsellor (however there may be a small, one-time fee to set up a debt management program). Contact K3C Credit Counselling for more information.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

2. Family Separation and Reunion

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various services are offered to meet family separation and reunion needs. KMFRC offers supports in outreach, providing information, and supports and assistance prior to, during, and after separation. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

3. 24/7 Information Line

1-800-866-4546 (International)

1-613-995-5234 (Collect calls)

 

For assistance outside the KMFRC business hours, loved ones of any CF member can call the Family Information Line for support. This is a 24/7 information line that offers confidential, personal and bilingual assistance. Counsellors can help you obtain information, provide reassurance, support and referral to the various services offered to CF families and in your local area.

 

Ontario Early Years Centre
Location: 1066 Hudson Dr.
Contact: Hudson Dr.: 613-384-1231, Woodbine Rd.: 613-384-5051
E-mail: oeyc@laccp.ca francais@laccp.ca

 

1. Peek-a-Boo Baby

A program for adults with babies (ages 0-18 months). Parents have access to public health nurses and support during the first year of their child’s life. The program is offered at St. Patrick Catholic School on Mondays from 9:30am to 11:30am. Parents and/or guardians must sign in at reception. Note: programs operate according to the school year calendar. There is no cost to participate. Contact OEYC for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. COPE Parent Program

This group-education workshop is primarily for parents, and can be focused on general coping techniques for children with challenging behaviours, or specialized to a specific topic. Workshops are usually held at the Princess St. location. There is no cost to participate in the program, and workshops are open to everyone. Interested individuals can contact Pathways for Children and Youth for more information and to find out when workshops are being held.

 

2. Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. MEND (Mediating by Empowering with Nurturing Dialogue)

MEND is an alternative dispute resolution process that aims to solve conflict through conversation and restorative practices, designed by the Intervention Specialists at Youth Diversion. MEND focuses primarily within the Limestone District School Board to support staff and students through classroom workshops that concentrate on empathy and perceptions, and with relationship development during times of conflict. Specialists work with each person individually, and when the time is right, the disputing individuals are brought together to work through their concerns. The Intervention Specialists also offer MEND training opportunities to the community. Contact Shawn Quigley or Judy Tetlow (MEND Intervention Specialists) at Youth Diversion for more information. 

 

2. Strengthening Families for Parents and Youth

SFPY is a 9-week skills-building program for families with teens 12 to 16 years old. The “whole family” approach helps parents/caregivers and their teens create stronger family connections, and develop trust and mutual respect. Each week, participants come together for a healthy meal, and then parents/caregivers and teens will work in separate session to discuss a variety of topics. Finally, parents/caregivers and teens come together for a one-hour session to build on the topics and skills they’ve explored separately.  At least one parent/caregiver must participate in the program with their teen. There is no cost to participate; but registration is required. Transportation assistance may be provided and attendance prizes are available. Contact Carol Chafe or Victoria Cadue at Youth Diversion for more information. 

 

Immigration

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Settlement and Orientation

Settlement Workers provide support to newcomers to Canada and Kingston. On the first visit you will answer some questions so the worker can determine what your needs are. Please bring immigration documents. Staff can then provide you support in whatever you might need, such as: finding housing, meeting people in the community, finding employment, a doctor, becoming a Canadian citizen, and answers to all the day-to-day questions that might come up. Staff will also provide referrals to other community services and resources.  There is no cost to access these services. Services are offered in French, Mandarin, Urdu, Hindi, Spanish, Portuguese, and English. Contact ISKA for more information or to set up an appointment. 

 

2. Immigration Document Help

ISKA staff can provide basic immigration document assistance. This can include providing immigration forms and help filling them out, explaining different immigration and citizenship processes, support navigating the Citizenship and Immigration website or call centre, etc. Contact ISKA or your Settlement Worker for more information.

 

3. Translation Services

ISKA offers official translation of documents required for immigration or other purposes. There is a fee to access this service. Contact ISKA for more information and regarding costs.

 

4. English and French Conversation Circles

Newcomers are invited to practice their English and French skills in a relaxed setting, while meeting new people. Conversation circles are held on Monday evenings (from 7:00pm to 8:00pm) and Tuesday afternoons (from 3:00pm to 4:00pm) at the Calvin Park Library (88 Wright Cres). There is no cost to participate and everyone is welcome. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

5. Community Connections Program

Through the Community Connections program newcomers are matched with Canadian volunteers who provide important support and guidance in overcoming the challenges faced in adapting to life in a new country. Newcomers are encouraged to ask questions, share experiences, and practice their English or French skills. Mentors and newcomers meet for one or two hours per week over a period of 4-6 months. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Language Instruction for Newcomers to Canada (LINC)

Are you new to Canada? LINC offers free English classes for landed immigrants and refugee claimants at the beginner and intermediate levels. Free childcare is provided for those participating in a LINC class. Classes are offered at 16 Bath Rd, Monday to Thursday. There is no cost to participate. Contact LINC for more information about class schedules.

 

Important Telephone Numbers

Important Telephone Numbers

 

1. Numbers to Know

211 Ontario

Phone Number: 211 or TTY:1-888-340-1001

 

211 is a three-digit phone number that provides information and referrals to community and social services in Ontario. Available 24 hours per day, 7 days per week.

 

 

Assaulted Women’s Help Line

Phone Number: 1-866-863-0511 or TTY: 1-866-863-7869

Mobile: #SAFE (#7233)

 

A free, anonymous, and confidential crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. The help line provides crisis counselling, safety planning, emotional support, information and referrals. The help line is available 24 hours per day, 7 days a week.

 

 

Child and Babytalk Phone Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

Offered through KFL&A Public Health. Public health nurses answer prenatal, infant, and childcare questions, and provide resources on family health issues. The phone line is available Monday to Friday from 8:30am to 4:30pm (except on statutory holidays).

 

 

Dial-a-Dietician

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

A free line, offered through KFL&A Public Health, connecting you to a registered dietitian who can answer questions about food, nutrition, and healthy eating.

 

 

General Immunization Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1451

 

KFL&A Public Health staff can answer your questions about immunization, specific vaccine information, immunization records and schedules, adverse reactions to immunization, and more. Childhood immunizations can also be reported to this line to keep your child’s record up-to-date. Callers should leave the child’s name, date of birth, health card number, the vaccines given, the date given, and a phone number. Doctors do not automatically send this information to KFL&A Public Health.

 

 

Kid’s Help Phone

Phone Number: 1-800-668-6868

 

A free, anonymous and confidential phone line offering professional counselling services for youth. Available 24 hours per day, 7 days a week.

 

 

Kingston Fire and Rescue

Non-emergency Phone Number: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)

 

Residents can contact this number for non-emergency issues or fire prevention questions. Remember, call 911 in the event of an emergency such as fire or other life threatening situations.

 

 

Kingston Police Force

Non-emergency Phone Number: 613-549-4660

 

Residents can contact this number for non-emergency issues only. Remember, call 911 in the event of an emergency or life-threatening situation.

 

 

Mental Health and Addiction Services Crisis line

Phone Number: 613-544-1232 or 1-855-477-2963

 

Offered by Frontenac Community Mental Health and Addiction Services (FCMHAS), the crisis line connects callers with services which provide immediate support to individuals in need. Callers can also be transferred to a FCMHAS mobile crisis worker. The line is available 24 hours per day, 7 days per week.

 

 

Service Canada

General Contact: 1-800-622-6232 (1-800-O-CANADA)

 

Service Canada allows residents to an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services offered include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services.

 

 

ServiceOntario

General Contact: 1-800-8097

Health Card Inquiries: 1-888-376-5197

Driver and Vehicle Inquiries: 1-800-387-3445.

 

ServiceOntario allows Ontario residents an easy way to access provincial government services. Some of the services offered include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. Visit the ServiceOntario website for a full list of services.

 

 

Sexual Assault Centre Crisis and Support Line

Phone Number: 613-544-6424 or 1-877-544-6424

 

Sexual Assault Centre (SAC) Kingston supports survivors of all types of sexualized violence. The Crisis and Support line is available 24 hours per day. Por femmes touchées par la violence: www.femaide.ca    1-877-336-2433

 

 

Sexual Health Info Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1275

 

This confidential phone line, offered by KFL&A Public Health, connects you with a Public Health nurse who can provide information about contraception, sexually transmitted infections and HIV, and access to sexual health services.

 

 

Telehealth Ontario

Phone Number: 1-866-797-0000

TTY: 1-866-797-0007

 

A free, confidential telephone service that provides health advice by connecting you with a Registered Nurse. You can ask questions, talk about your symptoms, and get advice to help you decide on your next step. Available 24 hrs per day, 7 days a week. French language services are available.

 

 

Telephone Aid Line Kingston (TALK)

Phone Number: 613-544-1771

 

TALK offers a completely confidential, non-judgemental and anonymous listening service. TALK offers crisis, befriending, and information support between the hours of 7:00pm and 3:00am, 7 days a week.

 

 

Tobacco Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1333

 

Are you trying to quit smoking, supporting someone who is quitting, or looking for information? The tobacco information line, offered through KFL&A Public Health, can provide you with information on quitting smoking, tobacco and the law, community resources, and other tobacco issues.

 

 

Utilities Kingston

Customer Service Number: 613-546-0000

Credit and Collections: 613-546-1181 ex. 2278

Emergency Services: 613-546-1181 (24 hrs)

 

Utilities Kingston can be reached at the above numbers Monday through Friday from 8:00am-4:30pm. The Emergency Services number is available 24 hours a day, 7 days a week.

 

Seniors

Education

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Workshops

CMHA provides workshops (upon request) for business, education, health and other organizations in the community.  This service is part of the CMHA Mental Health Awareness program. The workshops cover a wide range of topics and promote understanding, acceptance, and prevention of mental illness, health, treatment and recovery. There is a charge to provide these services. Contact CMHA for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. English and French Conversation Circles

Newcomers are invited to practice their English and French skills in a relaxed setting, while meeting new people. Conversation circles are held on Monday evenings (from 7:00pm to 8:00pm) and Tuesday afternoons (from 3:00pm to 4:00pm) at the Calvin Park Library (88 Wright Cres). There is no cost to participate and everyone is welcome. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Public Education

Kingston Fire & Rescue is happy to attend public events and provide information on fire preventions, displays on fire safety, and give presentations (upon availability). Contact Kingston Fire & Rescue for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Using the Library

If you live in the city of Kingston or the township of Frontenac, you can get a free library card. You will need one of: (1) an I.D. with your name and address, (2) a current tax receipt or other proof of payment if you pay city/township taxes, or (3) proof of payment if you own or rent business space in the city/township. The library card lets you borrow materials from any of the 16 branches. All branches offer free Wifi and you can also access printing and photocopying resources at most library branches (for a small fee). Contact the library branch closest to you for more information on how to get started.

 

2. Tech Tutors

Tech tutors can help with any kind of question you have about computers and technology. Drop by the Central Library (130 Johnson St.) on Mondays and Wednesdays between 4:00pm and 6:00pm, or Friday and Saturday between 1:00pm and 5:00pm to chat with a tech tutor. You can also make an appointment for one-to-one tutoring, or for an in-depth or time-consuming question. Remember to bring your laptop, e-reader or other electronic devices. Contact the Central Library for more information.

 

3. Book Clubs with a Difference

Book Clubs with a Difference are a chance for friends, neighbours, and library staff to grab a beverage, relax, and chat about books. “Books and Beans” runs the first Monday of the month at Coffeeco Kingston Centre, and the third Monday of the month at Coffeeco Market Square. All book clubs meet at 7:00pm. Contact the Central Library for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Literacy and Basic Skills (LBS)

Individuals can receive 1 on 1 tutoring with a volunteer until they are ready to move on to small group classes. Tutoring is offered in English, Math and Computers. You must have a clear upgrading goal to participate. This program is offered at the Princess St. location, as well as the Salvation Army on Weller Ave (Monday and Wednesday from 9:00am to 12:00pm). There is no cost to participants. Contact KL&S for more information.

 

2. Occupational Curriculum (OC)

OC offers career preparation courses for those who are thinking of furthering their education. Take this course through KL&S and get a feel for what it would be like to study that topic, and work in that field. You must be able to work independently, and have computer skills to participate. Sample courses include: Personal Support Worker, Landscaping, Clerical Worker, and Retail. This program is offered at the Princess St. location. There is no cost to participants. Contact KL&S for more information and a list of available courses.

 

3. Language Instruction for Newcomers to Canada (LINC)

Are you new to Canada? LINC offers free English classes for landed immigrants and refugee claimants at the beginner and intermediate levels. Free childcare is provided for those participating in a LINC class. Classes are offered at 16 Bath Rd, Monday to Thursday. There is no cost to participate. Contact LINC for more information about class schedules. 

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Literacy Upgrading

This program is offered by Kingston Literacy and Skills. Qualified teachers create a supportive and friendly environment for adults who are looking to upgrade their basic skills (literacy, numeracy, computer). The program runs Mondays and Wednesdays from 9:00am to 12:00pm. Please refer to Kingston Literacy and Skills' LBS program (listed under Adult Education) for more information. 

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Clothing

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. WEARhouse

The WEARhouse is located in the back building, and provides individuals an opportunity to browse through a selection of clothing, toys, books, and household items. Everything is offered free of charge. Individuals who are looking for items not found in the WEARhouse (such as larger furniture items) are encouraged to speak with the staff and the team will attempt to find the items for you. For more information, contact the St. Vincent de Paul Society.

 

Disability and/or Mental Health Support Services

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

3. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

4. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

5. Court Support Services

AMHS-KFLA helps those charged with minor court offences who are struggling with a serious mental illness and/or substance use. Individuals receive support and information throughout the duration of their court proceedings, and can be referred to mental health and/or addiction treatment if appropriate. Information can also be provided for families, friends or other concerned parties. Court Support Services are free of charge. Contact AMHS-KFLA for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information.

 

2. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

2. Life Long Care

Provides community-based, culturally appropriate services to elderly, physically disabled and/or chronically ill individuals. The program promotes community participation, independent living and improved quality of life. Supports include medical transportation, caregiver support, friendly visiting, security checks and aboriginal support. The program is free and open to everyone. Contact Brittany Maracle (613-549-1674 ex. 304, brittanyma@metisnation.org) at MNO for more information.

 

Ontario Disability Support Program (ODSP)
Location: 1055 Princess St., Suite 103
Contact: 613-545-4553, TDD/TTY: 613-545-4532

 

1. ODSP

Ontario Disability Support Program (ODSP) provides income and employment supports to individuals who have disabilities and are in financial need. To be eligible you must (1) be 18 years of age or older, (2) live in Ontario, (3) be in financial need, and (4) have a disability (as defined under the ODSP Act) that directly results in a substantial restriction to work, take care of yourself, or take part in community life. This must be verified by an approved health care professional. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting the ODSP office (613-545-4553) to set up an appointment. Applying for ODSP is a two step process. First you must qualify financially and then determine your disability status. Remember to bring the following things with you: birth certificates, social insurance number, health number, employment history/information, income and asset statements, shelter (housing) costs, information about job or training program, status in Canada (i.e. citizen, immigrant), and evidence of trusteeship or power of attorney.

 

ODSP also offers employment supports. If you are eligible for income supports, you are automatically eligible for employment supports. However, if you are not receiving ODSP income supports, you might still be eligible for employment supports. Contact the ODSP Office  for more information.

 

Employment and Training

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the access team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure about how to get one contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Vocational Services

Vocational Services supports individuals who are experiencing mental illness and/or addiction in accessing and succeeding in employment and educational opportunities. Individuals can access programs and services that encourage skills development, vocational counselling, ODSP-Employment supports, educational support, job placement, job support, job retention, and more. Individuals can participate in various programs, depending on where they are on their employment and/or educational path. Dual diagnosis supports (individuals diagnosed with both a mental illness and developmental delay) are also available. Vocational Services are free, and open to youth and adults (18 years of age and older). Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Tech Tutors

Tech tutors can help with any kind of question you have about computers and technology. Drop by the Central Library (130 Johnson St.) on Mondays and Wednesdays between 4:00pm and 6:00pm, or Friday and Saturday between 1:00pm and 5:00pm to chat with a tech tutor. You can also make an appointment for one-to-one tutoring, or for an in-depth or time-consuming question. Remember to bring your laptop, e-reader or other electronic devices. Contact the Central Library for more information.

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

ReStart
Location: 900 Montreal St.
Contact: 613-542-7373 (press 2)
E-mail: reception@restartnow.ca

 

1. Employment Services

Clients receive one-on-one employment counselling where they explore their goals, get help in searching for jobs, and look for areas where they can build their skills.  Clients also have access to the resource centre (computers, internet, job board, printer, fax machine, phone). Clients can take advantage of various workshops, referrals to further training and other community services, and access job development. There is no cost to register and services are free. Contact Restart for more information or to get started.

 

Food

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Feeding Your Family

This is a 6-week cooking and nutrition program for parents and caretakers focusing on cooking for a family with children. Each week, participants come together for discussion and a cooking session. At the end, participants enjoy a meal together. This program is offered two times per year. There is no cost to participate. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information.

 

2. Food Safety Training

Throughout the year KCHC offers a safe food handling education and certification program using KCHC’s kitchens. The program is open to KCHC staff, volunteers and the community. There is no cost to participate, but space is limited. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information, and to find out when the program will be offered next. 

 

3. Cooking for Yourself

This is a 6-week cooking and nutrition program for older adults and seniors focusing on cooking for one or two. Each week, participants will come together to discuss health and healthy living, as well as participate in a cooking session. At the end, participants get to enjoy a meal together. The program is offered two times per year. There is no cost to participate. Contact Mary Wood (613-542-2949, ex. 1178) or the Community Health Team at KCHC for more information.  

 

Good Food Box
Location: 263 Weller Ave. (KCHC)
Contact: 613-530-2239
E-mail: goodfoodbox@kchc.ca

 

1. Good Food Box

You can purchase your Good Food Box through KCHC every month. The boxes consist of fresh fruits and/or vegetables at wholesale prices. There are 4 sizes:

  • Large Fruit & Veggie Box (12-15 items): $15.00

  • Small Fruit & Veggie Box (7-10 items): $10.00

  • Fruit Basket (3-5 items): $5.00

  • Veggie Basket (3-5 items): $5.00

(Note: 3 handheld edible fruits = 1 item – i.e. 3 apples = 1 item).

 

You must pay in cash at the time you place your order. Orders must be placed by the 2nd Thursday of the month, and food boxes can be picked up from KCHC on the 3rd Tuesday of the month during business hours. Visit the Good Food Box Facebook page for monthly food box items. Contact KCHC for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Ethnic Cooking Classes

Cooking classes offer an opportunity for newcomers and community members to get together, learn to cook, and enjoy a delicious meal. The classes are usually held on the 2nd Friday of each month in the test kitchen at KCHC (263 Weller Ave), from about 9:30am to 12:00pm. There is no cost to participate. Contact Gaitree (613-544-4661 ex. 5112, gaitreeo@kchc.ca) at ISKA for more information. 

 

Kingston Community Gardens Network
Contact: 613-546-4291 ex. 1871
E-mail: gardens@lovingspoonful.org

 

1. Community Gardens

Locations: Shannon Park, Compton Fire Lane

Contact: heatherv@kchc.ca

 

Community gardens are an opportunity for community members to come together and grow food for themselves and others, and learn about gardening. Gardens are free, and anyone can sign up (first come first served). There are two community garden locations in the north End: Shannon Park Gardens (near the splash pad) and the Compton Fire Lane Gardens (east of 40 Compton St.).  There are 6 allotments in Shannon Park (6’x6’) and 10 allotments in the Compton Fire Lane (2 of which are accessible). Contact Heather at KCHC for more information. 

 

Loving Spoonful
Location: 303 York St. (Memorial Centre)
Contact: 613-507-8848
E-mail: info@lovingspoonful.org

 

1. Community Kitchen Workshops

Loving Spoonful delivers free weekly cooking classes. Workshop topics vary depending on the age of the participants, but all classes focus on building cooking skills, healthy cooking, and local and seasonal eating. Individuals are usually referred by Kingston Community Health Centre, but the workshops are open to anyone. Workshops are given in a series and regular attendance is encouraged. Contact Loving Spoonful for more information. 

 

2. Preserve Reserve (Workbees)

Loving Spoonful invites interested individuals to help process and preserve donated fruits and vegetables. From June to October, volunteers gather at KCHC and at the St. Vincent de Paul Society on a weekly basis to preserve, can, and freeze foods that are then donated to meal programs in the community. No kitchen experience is necessary and volunteers are encouraged to learn new skills while they help out. Contact Loving Spoonful for more information on volunteering with the Workbees.

 

3. Grow a Row

The Grow A Row project encourages farmers and gardeners to plant an extra row of produce, or give surplus, for donation to shelters, service organizers, and hot meal programs. You can drop off your donation at the Memorial Centre Farmers’ Market, Sundays between 12:00pm and 2:00pm. Contact Loving Spoonful for more information. 

 

4. Community Education Groups

Looking to learn about gardening, food preservation, kitchen tips and more? You can contact Loving Spoonful to set up a one-time educational workshop on a topic that interests you and/or your group. Contact Loving Spoonful for more information or to set up a workshop. 

 

Partners in Mission Food Bank
Location: 140 Hickson Ave.
Contact: 613-544-4534
E-mail: foodbank@kingston.net

 

1. Food Hamper Program

The food hamper program provides emergency groceries to individuals and families in the Kingston community. An initial in-take appointment is needed; bring with you a rent receipt and an income stub. From here the in-take worker will determine how often you can access assistance. Once the initial in-take is completed, you will leave with your first order of groceries. Afterwards simply call the office to order groceries and arrange a pick up time. Remember to book orders in advance (about 1 week) to ensure a convenient pick-up time. The Partners in Mission Food Bank office and warehouse are fully accessible, but a delivery service is available to those who cannot pick-up due to accessibility, health concerns, or other factors. The Food Bank also requests that you call in advance if, for any reason, you can’t make your pick-up time. Contact the Partners in Mission Food Bank for more information, or to request an in-take appointment. 

 

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. Coffee Break

A place for everyone to gather for fellowship and friendly conversation, and a fresh cup of coffee. Board games, cards, newspapers and a computer are also available to use. The program is free and runs from Monday to Friday, 9:00am until lunch is served at 11:30am.  For more information, contact the St. Vincent de Paul Society.

 

2. Loretta Lunch

A lunch meal program where friends can gather for fellowship and a home-cooked, nutritious meal. The meal is served restaurant-style by volunteers. The program is free and runs from Monday to Friday, 11:30am to 1:00pm. For more information, contact the St. Vincent de Paul Society.

 

3. Emergency Groceries

The food pantry is open daily for emergency groceries that are available to those in need every other month. No appointments are necessary although staff suggest that individuals arrive before 12:30pm. Please bring identification for yourself and other members living in your household on the first visit. There is no cost to access the pantry. The program is offered from Monday to Friday, 9:00am to 12:30pm all year long. For more information, contact the St. Vincent de Paul Society.

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Bread of Life Meals

A free hot meal served during the last 7 days of each month. Individuals can drop by the Salvation Army – Rideau Heights location between 3:30pm and 5:00pm. Individuals can also access other services (such as medical and dental clinic, legal clinic, etc.) during this time as well. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

2. Emergency Food Bank

The emergency food bank is open to those in need in the community. Appointments are available Tuesday and Thursday between 11:00am to 12:00pm. Once you’ve had an in-take interview, you can access the food bank once every 30 days. Bring I.D. and an income stub with you to your in-take appointment. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

3. Men's Breakfast

Men in the community are invited to attend a breakfast, which includes guest speakers and fellowship. This is offered one Saturday per month (September to May) starting at 8:30am. The cost to participate is $3.00. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

4. Special Women's Breakfast

Women are invited to attend a breakfast, which includes guest speakers and fellowship. This is offered approximately 4 times per year on Saturdays at 9:00am. The cost to participate is $5.00. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

Health and Wellness

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Crisis Services

Crisis services are available to support people during crisis through effective intervention to keep them in their community. Individuals can access Crisis Services through the walk-in services (Monday to Friday, 8:30am to 4:30pm) or a 24-hour crisis telephone line (613-544-4229). A mobile crisis team is also available to go directly to the individual if needed (Monday to Friday 8:30am to Midnight; Saturday and Sunday 12:00pm to Midnight). Anyone can access the crisis services, free of charge.

 

2. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

3. Drop-in Information Sessions

AMHS-KFLA offers free drop-in sessions for those who are unsure about what to do, or what programs to access. C.H.A.T gives individuals an opportunity to learn about the services offered and chat with an Access Team member. Getting Started gives individuals an idea of what the addictions team has to offer, basic information on substance abuse, and how to start the change process. Problem Solving and Support gives individuals a chance to ask questions and voice concerns in a supportive environment. There is no commitment necessary to attend a drop-in session.

 

Times and Locations:

  • C.H.A.T. - Tuesday 1:00pm-2:00pm, 385 Princess St. Cafe

  • Getting Started - Wednesday 1:30pm-3:00pm, 552 Princess St.)

  • Problem Solving and Support - Monday and Friday 1:00pm-2:15pm, 552 Princess St; Thursday 10:00am-11:15am, 385 Princess St. Café

 

4. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

5. Case Management Services

AMHS-KFLA offers one-to-one support for clients focusing on recovery. Working in partnership with the case manager, individuals develop skills in activities of daily living, management of mental health symptoms and goal development. Short-term, transitional case management is also available. Individuals must be referred by the Access Team (see above). Case Management services are free of charge and open to youth and adults, 18 years of age and older. Contact AMHS-KFLA for more information. 

 

6. Addictions Services

AMHS-KFLA provides a range of treatment options for individuals with substance use and/or gambling concerns, as well as services for family members and significant others. Supports include: individual counselling, psycho-educational and therapy groups, family counselling, rural outreach, pregnant and/or parenting programs, gambling services, and more. Addiction services are free of charge for individuals, 18 years of age or older. Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

7. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

8. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information. 

 

2. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information. 

 

3. Suicide Support Group

CMHA offers a support group for individuals who have lost a loved one to suicide. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered on the 4th Wednesday of every month, from 7:00pm to 9:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information. 

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Gentle Keep Well

A 12-week exercise group for adults with disabilities or chronic health conditions, who have never or rarely exercised. The group assists with the prevention and management of chronic conditions such as Arthritis, Diabetes, and Lung Disease. The group also supports those who have problems with weight gain, and have difficulty completing day-to-day activities. There is no cost to participate in the program. Contact the Nino (613-542-2949, ex. 1147) or the Community Health Team at KCHC for more information or to register. 

 

KFL&A Public Health
Location: 221 Portsmouth Ave.
Contact: 613-549-1232, Toll Free: 1-800-267-7875

 

1. Dial-a-Dietitian

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

Dial-a-Dietitian is a telephone nutrition information service coordinated and delivered by registered dietitians. Registered dietitians answer general questions on a wide range of nutrition-related topics such as healthy eating, feeding your family, food allergies, nutrition during pregnancy, and nutrition for infants and toddlers. This service is provided free of charge, Monday to Friday from 8:30am to 4:30pm.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

2. Life Long Care

Provides community-based, culturally appropriate services to elderly, physically disabled and/or chronically ill individuals. The program promotes community participation, independent living and improved quality of life. Supports include medical transportation, caregiver support, friendly visiting, security checks and aboriginal support. The program is free and open to everyone. Contact Brittany Maracle (613-549-1674 ex. 304, brittanyma@metisnation.org) at MNO for more information.

 

Street Health
Location: 253 Wellington St.
Contact: 613-549-1440
E-mail: info@streethealth.kchc.ca

 

1. Health Care and Counselling Services

The Street Health Centre is a 365 days a year harm reduction health centre. Health services are available for individuals that fall within the priority population (people who use injection, inhalant, and illicit drugs, involved in the sex trade, high-risk youth, homeless, recently release form incarceration) and do not have a family doctor. The centre also offers counselling services to support individuals on a variety of issues – including basic needs, referrals, sexual health, mental health, help quitting smoking, substance abuse, practical needs and more. There is no cost to access these services. Contact Street Health for more information. 

 

2. Methadone Maintenance Treatment

This treatment provides standard care for people living with opiod dependence. Methadone is a form of oral substitution treatment – providing a safe, legal maintenance routine which, when combined with counselling and other medical care, dramatically improves health status, functional stability and quality of life. Walk-ins are welcome. Contact Street Health for more information.  

 

3. Hepatitis C Program

The holistic program addresses the varied needs of a person with Hepatitis C involving the physical, emotional, and practical needs of the individuals. Nurse Practitioners, Counsellors, Physicians and Registered Nurses and Psychiatrists work together. A Hepatitis C support group is also offered, as well as a Peer Program. Contact Street Health for more information.  

 

4. Needle Exchange and Harm Reduction

Individuals who use injection and inhalant drugs can access clean, free, sterile equipment at the Street Health Centre. Individuals can access: needles and syringes, sterile water, tourniquets, Vit C, spoons, stericups and alcohol preparation pads, as well as other materials. Use of the Needle Exchange is strictly confidential. Outreach, though the street health van, is available Monday, Wednesday and Friday from 4:00pm to 7:00pm. The program also receives and recovers used needles. Contact Street Health for more information.  

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Medical and Dental Clinic

A free clinic open to the community, offered once during the last seven days of the month. The Dental Clinic can only be accessed by those who are not obtaining financial assistance with Ontario Works or ODSP. Contact the Salvation Army Rideau Heights (613-541-3947) for more information and to find out when the medical and dental clinic will be open.

 

Walk-in Clinics and Urgent Care Centres

 

1. Walk-in Clinics & Urgent Care Centres

CDK Family Medicine and Walk-in Clinic

Location: 175 Princess St.

Contact: 613-766-0318

Hours: Monday to Friday 9:00am-7:00pm, Saturday and Sunday 10:00am-2:00pm

 

Walk-in services are open to any Kingston resident without a family doctor, or anyone who cannot get in to see their regular family doctor or after-hours clinic. The walk-in clinic is also available to CDK patients who cannot wait for their next scheduled appointment. The walk-in clinic is for same-day or semi-urgent issues only. Remember to bring your valid health card with you.

 

 

KCHC Primary Care Clinic

Location: 263 Weller Ave

Contact: 613-542-2949

Hours: Monday and Thursday 8:00am-5:00pm, Tuesday and Wednesday 8:00am-8:00pm, Friday 8:00am-4:30pm

Walk-in Hours: Friday 9:00am-1:30pm 

 

KCHC Primary Health Care services are available to community members who live in North Kingston and do not already have a family doctor. Services include access to health care staff, prenatal and obstetrical care, occupational therapy, counselling, and nutrition services.

 

A walk-in clinic is now available to the public Fridays from 9:00am-1:30pm. These walk-in services are available to anyone without a family doctor, or who cannot get in to see their family doctor. 

 

 

Urgent Care Centre

Hotel Dieu Hospital

Location: 166 Brock St.

Contact: 613-546-1240

Hours: Monday to Sunday 8:00am-8:00pm

 

Open to anyone with a non life-threatening injury or illness who cannot wait to visit a family doctor.

 

 

Housing

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at FCMHAS locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

2. Housing Services

AMHS-KFLA offers housing services for individuals experiencing mental health concerns. Professional mental health workers are available to support individuals in finding a home. Residents can access life-skills programs as well as other services, flexible to meet their needs. Rent is geared to income. Individuals must be referred by the access team (see above). Contact AMHS-KFLA for more information.

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common housing related concerns and issues are: rental and utility debts, how to get oil and fuel,  OW and ODSP issues, obtaining identification, transportation and moving costs, affordable housing,  and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Home Base Housing
Location: 540 Montreal St
Contact: 613-542-6672
E-mail: info@kingstonhomebase.ca

 

1. Supportive Housing Program

The supportive housing program provides furnished, rent-geared to income housing for single adults (16 years of age or older) who are transitioning out of the shelter system. Options include shared housing and one-bedroom apartments in one of Home Base Housing’s 15 properties. A case manager will work with you to find housing and develop the skills you need to live independently. There is no cost to access supportive housing services (aside from rental costs once housing is found). Contact Home Base Housing for more information. 

 

2. In From the Cold Emergency Shelter

Located at 540 Montreal St., In From the Cold is a co-ed emergency shelter for single adults and youth. There are 24 beds, available from 8:00pm to 2:00pm daily. A meal is provided upon arriving, and breakfast is provided to visitors before they depart for the day. For those in the shelter who require healthcare, occasionally a nurse can be made available. There is no cost to stay. Please contact Home Base Housing for more information. 

 

3. Lily's Place Shelter

Location: 333 Kingscourt Ave.

Contact: 613-767-6180

 

A shelter for single women or families, Lily’s place has 14 beds and is open 24 hours per day. The home is geared towards family and child comfort and includes a children’s playroom, support workers, and opportunities for programming and life skills development. There is no cost to stay at the shelter. Contact Lily’s Place for more information.  

 

4. Housing Help Centre

Contact: 613-531-3779, housinghelpcentre@kingstonhomebase.ca

 

The Housing Help Centre offers one-stop access to housing assistance. Here you can get support in finding affordable housing, or access assistance with applications to the Social Housing Registry. Case workers can also offer referrals to community services, advocate with landlords, provide eviction prevention services, assist in finding legal aid, and more. Through the Housing Help Centre, individuals can access voicemail boxes (for those without consistent access to a phone), as well as use Home Base Housing as a mailing address. Finally, the ID Bank offers individuals support in obtaining I.D., and a secure place to store your I.D. until you need it next. This service is open to anyone and there is no cost. Please contact Home Base Housing for more information. 

 

Kingston and Frontenac Housing Corporation (KFHC)
Location: 119 Van Order Dr.
Contact: 613-546-5591
E-mail: kfhcinfo@kfhc.ca

 

1. Kingston and Frontenac Housing Corportation

Kingston & Frontenac Housing Corporation (KFHC) manages rent-geared-to-income, rent-supplemented and affordable housing units. Available housing options include semi-detached, row housing, and apartments. Interested residents must apply through the City of Kingston’s Social Housing Registry and, if deemed eligible to receive a rent subsidy, are placed on a centralized waiting list until a unit they qualify for becomes available.  Contact KFHC for more information, or visit City of Kingston Social Housing Registry for application forms.

 

Town Homes Kingston
Location: 610 Montreal St.
Contact: 613-542-0443
E-mail: Form available on website.

 

1. Town Homes Kingston

Town Homes owns and manages 397 apartments and townhouse units at several locations in Kingston. Some units are available as rent-geared-to-income. Applications for these units must be completed through the City of Kingston’s Social Housing Registry and, if deemed eligible to receive a rent subsidy, are placed onto a centralized waiting list until a unit becomes available. Contact Town Homes Kingston for more information, or visit the City of Kingston Social Housing Registry for an application form. 

 

Weller Arms Non-Profit Homes Inc.
Location: 65 Daly St.
Contact: 613-549-8397

 

1. Weller Arms Non-Profit Homes

Weller Arms Non-Profit Homes offers one and two bedroom apartments in a 30 suite low-rise unit. Apartments are available at market prices, as well as rent-geared-to-income. Some suites are wheel chair accessible, and elevator access is provided to all apartments. Interior common space and an exterior patio are also available for residents’ use. Senior applicants are given priority for housing. Contact Weller Arms Non-Profit Homes Inc. for more information. 

 

Recreation

City of Kingston Recreation and Leisure
Location: 382 Bagot St. (Artillery Park)
Contact: 613-546-4291, Programs: ext. 1704, PROKids: ext. 1718,
E-mail: General: darthurs@cityofkingston.ca, PROKids: PROkids@cityofkingston.ca

 

1. SPARK City Recreation Funding

The SPARK program provides assistance for city-run recreation and leisure memberships, programs, camps, classes, and fees. To access SPARK, apply through the Municipal Fee Assistance Program. Fill out the form and attend a drop-in session at Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesdays). For more information, contact Housing and Social Services.

 

Housing and Social Services

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

2. Neighbourhood Parks Program

The Neighbourhood Parks Program provides free drop-in programs in parks throughout Kingston between July and August. Two programs have been offered in the North Kingston area in the past. FAMJAM offers sports equipment, crafts, and structured activities for all ages. Sunrise & Sunset Drop-in Fitness is a low impact fitness class for all ages. There is no cost to participate in the Neighbourhood Parks Program. Contact the City of Kingston for more information.  The spring/summer Recreation & Leisure Guide will list all locations and times for summer 2015. 

 

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Keep Well

A physical activity group for individuals over 55, who experience barriers in achieving a physically active lifestyle. The program runs on Tuesdays and Fridays from 10:00am to 11:00am. Refreshments and healthy snacks are available after the exercise session. Contact the Nino (613-542-2949, ex. 1147) or the Community Health Team at KCHC for more information or to register.

 

2. Gentle Keep Well

A 12-week exercise group for adults with disabilities or chronic health conditions, who have never or rarely exercised. The group assists with the prevention and management of chronic conditions such as Arthritis, Diabetes, and Lung Disease. The group also supports those who have problems with weight gain, and have difficulty completing day-to-day activities. There is no cost to participate in the program. Contact the Nino (613-542-2949, ex. 1147) or the Community Health Team at KCHC for more information or to register. 

 

3. North End Penguins

This social group for women, ages 55 and over, provides an opportunity to participate in craft and community activities, share talents, and enjoy a cup of coffee with friends. The group meets once a week on Thursday mornings at KCHC (263 Weller Ave). Contact Laura (613-542-2949, ex. 1154) or the Community Health Team at KCHC for more information. 

 

4. Intergenerational Program

A program that promotes community engagement with children named Friendship Blooms in north Kingston. It encourages youth and seniors to share their experiences and knowledge to better the community. There is a weekly card game held on Wednesday afternoons (from 1:00pm to 3:00pm) at KCHC. Past and current events include senior-youth cooking classes, knitting clubs, reading buddies, and health promotion workshops. There is no cost to participate, however interested seniors are asked to become volunteers with KCHC. Contact Christine Bell (613-542-2949, ex. 2144) or the Community Health Team at KCHC for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Adult Day Program

Offers adults with intellectual disabilities an opportunity to develop life skills, promote independence, and help integrate into their community. Participants often enjoy swimming, music, dance, crafts, gardening, computer literacy, and community outings. The program runs Monday to Friday from 9:00am to 3:30pm. EAF requires that participants complete an in-take process to register. There is a fee for participation, but subsidies are available. Contact Extend-a-Family Kingston for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Sewing Group

This drop-in group is an opportunity for newcomers to socialize, while creating unique crafts. Volunteers provide one-to-one or group sewing guidance and support. The group meets on the second and fourth Wednesday of each month at th Zion Complex (106 Pine St.), from 9:30am to 11:30am. There is no cost to participate. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information. 

 

2. Immigrant Seniors Group

This drop-in group for older adults is an opportunity for fun and social activities. Participants enjoy dance, cooking classes, and more.  The group meets twice a month on Fridays at KCHC (263 Weller Ave) from 1:00pm to 3:00pm. There is no cost to participate. Contact Elza (613-544-4661 ex. 5113, elzaf@kchc.ca) at ISKA for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Book Clubs with a Difference

Book Clubs with a Difference are a chance for friends, neighbours, and library staff to grab a beverage, relax, and chat about books. “Books and Beans” runs the first Monday of the month at Coffeeco Kingston Centre, and the third Monday of the month at Coffeeco Market Square. All book clubs meet at 7:00pm. Contact the Central Library for more information.

 

Kingston Gets Active
Location: 28 Division St.
Contact: 613-533-6000 ex. 79178
E-mail: info@KingstonGetsActive.ca

 

1. Places to Get Active!

Kingston Gets Active offers residents with resources, tips on getting active at any age, and connections to various resources across Kingston and area. The "Find Places to Get Active!" forum allows you to select specific criteria and generates a list of places to get active, and organizations offering programs that match the criteria. Brief descriptions and contact information are provided. Possible criteria selections include: "accessible", "low cost", "youth", "free", "neighbourhood parks", and more. Visit the Kingston Gets Active website for more information. 

 

Safety and Emergency Services

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common concerns and issues are: rental and utility debts, how to get oil and fuel, emergency food, dental and eyeglass coverage issues, OW and ODSP issues, obtaining identification, transportation and moving costs, winter clothes, Christmas food hamper and toy campaigns, affordable housing, affordable day care, and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.  

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Fire and Medical Response and Rescue

Contact 911 in the event of an emergency such as fire or other life threatening situations.

 

2. Inspection Program

Anyone who has a fire safety concern in their home/apartment can contact Kingston Fire & Rescue to set up an inspection of the home/room(s). The service is free to all Kingston residents (excluding those who are performing fire inspections for the purpose of buying or selling a building). Contact Kingston Fire & Rescue for more information or to request an inspection.

 

3. Smoke Alarms/Carbon Monoxide Detectors

If you don’t have a smoke alarm(s) or carbon monoxide detectors in your home, or your smoke alarm is not working, you can contact Kingston Fire and Rescue to provide assistance. Contact Kingston Fire & Rescue for more information.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Emergency Response

Contact 911 in the event of an emergency or other life threatening situations. All non-emergency concerns can be directed to the general contact number: 613-549-4660.

 

2. Community Oriented Response and Enforcement (CORE) Unit

The CORE Unit focuses on collaborating the resources and efforts available with the Kingston Police Force to increase community safety. The CORE Unit will consist of Traffic Safety, Crime Prevention (including beat officers, school resources, youth programs, victim services and diversity, and community resources), and Community Volunteers and Media Relations. The CORE unit will identify, plan, and execute initiatives targeting specific community problems and focus on developing and enhancing community partnerships.

 

3. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources.

 

4. Criminal Record Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police.

 

5. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information.

 

Wilfred-Briceland-Wiley Neighbourhood Watch
Location: Wilfred Cres. to Briceland St. to Wiley St.
Contact: 613-547-3768
E-mail: romanmoretti@hotmail.com

 

1. Neighbourhood Watch Program

Residents and households living in the Wilfred Cres., Briceland St., and Wiley St. area can participate in their community’s Neighbourhood Watch. You can either volunteer (small time commitment) or be a participating household. As a participant, you will be updated on things that happen in the community, keep an eye out, and report anything you think is suspicious to your Block Captain. Participants also receive a newsletter with information about community events, tips and tricks for staying safe, and information about any security concern in the neighbourhood. This is a great chance for you to get to know your community. Contact Kathleen or Roman for more information or to get involved.

 

Other

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Court Support Services

AMHS-KFLA helps those charged with minor court offences who are struggling with a serious mental illness and/or substance use. Individuals receive support and information throughout the duration of their court proceedings, and can be referred to mental health and/or addiction treatment if appropriate. Information can also be provided for families, friends or other concerned parties. Court Support Services are free of charge. Contact AMHS-KFLA for more information.

 

2. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information. 

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Municipal Fee Assistance Program

The Municipal Fee Assistance Program offers access to certain City and community programs for residents who live in lower-income households. The application may include an affordable transit pass, recreation fee assistance (PROkids, SPARK), and responsible pet ownership support. Fill out an application form and bring one piece of I.D. (see application) to Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesday).  Eligibility will be determined on the spot. Application review begins in November, for the following year. Applications are available at branches of the Kingston Frontenac Public Library, Artillery Park Aquatic Centre, Housing and Social Services, the Wally Elmer Youth Centre, and the City website. For more information, contact Housing and Social Services

 

2. Ontario Works

Ontario Works (OW) provides temporary financial assistance to those most in need while they undertake requirements to become and stay employed. To be eligible you must (1) live in Ontario, (2) be in immediate financial need, (3) meet the income and needs testing, and (4) be willing to participate in employment assistance activities. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting Housing and Social Services (613-546-2695 ex. 4980) to set up an appointment. Remember to bring the following things with you: social insurance number, health card number, proof of identity and date of birth, employment history/information, income and asset statements, shelter (housing) costs, status in Canada (i.e. citizen, immigrant). If eligible, you will receive a drug card, cheque stubs, and an income-reporting statement. You may also be eligible for additional supports. Parents who are 16 and 17 year old, who are receiving OW and have not completed high school must participate in the Learning, Earning and Parenting Program (LEAP). Contact the Housing and Social Services Department at the City of Kingston for more information. 

 

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Translation Services

ISKA offers official translation of documents required for immigration or other purposes. There is a fee to access this service. Contact ISKA for more information and regarding costs. 

 

2. Community Connections Program

Through the Community Connections program newcomers are matched with Canadian volunteers who provide important support and guidance in overcoming the challenges faced in adapting to life in a new country. Newcomers are encouraged to ask questions, share experiences, and practice their English or French skills. Mentors and newcomers meet for one or two hours per week over a period of 4-6 months. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

Kingston Community Credit Union (KCCU)
Location: 1201 Division St.
Contact: 613-531-6056
E-mail: kccu@kccu.ca

 

1. Financial Services

KCCU offers all the financial services provided by a bank: savings and chequing accounts, credit cards, loans, mortgages, investments, etc. All individuals opening accounts with KCCU become members in the credit union. You must provide a one-time $160.00 investment that stays in your account. At the end of the year (when possible), KCCU pays a share of any profits to all of its members as well as providing additional benefits. All you need to open an account is 2 pieces of approved I.D. and the one-time investment. Anyone who lives or works in the Kingston area can become a member. Contact KCCU for more information.

 

2. The Golden Account

An account for members 59 years of age or older. No minimum account balance is needed. The account offers free unlimited transactions, free traveller’s cheques, no fee MasterCard (o.a.c), free record keeping, and more. For more information, contact KCCU.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Inspection Program

Anyone who has a fire safety concern in their home/apartment can contact Kingston Fire & Rescue to set up an inspection of the home/room(s). The service is free to all Kingston residents (excluding those who are performing fire inspections for the purpose of buying or selling a building). Contact Kingston Fire & Rescue for more information or to request an inspection. 

 

2. Smoke Alarms/Carbon Monoxide Detectors

If you don’t have a smoke alarm(s) or carbon monoxide detectors in your home, or your smoke alarm is not working, you can contact Kingston Fire and Rescue to provide assistance. Contact Kingston Fire & Rescue for more information. 

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Family Separation and Reunion

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various services are offered to meet family separation and reunion needs. KMFRC offers supports in outreach, providing information, and supports and assistance prior to, during, and after separation. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

2. Personal Development and Community Integration

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. KMFRC wants to ensure all military families and individuals feel comfortable in the Kingston community. The Centre provides welcome and orientation, information and referrals, employment and education assistance, second language services, and support in personal growth and development. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

3. 24/7 Family Information Line

1-800-866-4546 (International)

1-613-995-5234 (Collect calls)

 

For assistance outside the KMFRC business hours, loved ones of any CF member can call the Family Information Line for support. This is a 24/7 information line that offers confidential, personal and bilingual assistance. Counsellors can help you obtain information, provide reassurance, support and referral to the various services offered to CF families and in your local area.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources. 

 

2. Criminal Reference Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police

 

3. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information. 

 

4. Community Oriented Response and Enforcement (CORE) Unit

The CORE Unit focuses on collaborating the resources and efforts available with the Kingston Police Force to increase community safety. The CORE Unit will consist of Traffic Safety, Crime Prevention (including beat officers, school resources, youth programs, victim services and diversity, and community resources), and Community Volunteers and Media Relations. The CORE unit will identify, plan, and execute initiatives targeting specific community problems and focus on developing and enhancing community partnerships. 

 

Ontario Disability Support Program (ODSP)
Location: 1055 Princess St., Suite 103
Contact: 613-545-4553, TDD/TTY: 613-545-4532

 

1. Ontario Disability Support Program (ODSP)

Ontario Disability Support Program (ODSP) provides income and employment supports to individuals who have disabilities and are in financial need. To be eligible you must (1) be 18 years of age or older, (2) live in Ontario, (3) be in financial need, and (4) have a disability (as defined under the ODSP Act) that directly results in a substantial restriction to work, take care of yourself, or take part in community life. This must be verified by an approved health care professional. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting the ODSP office (613-545-4553) to set up an appointment. Applying for ODSP is a two step process. First you must qualify financially and then determine your disability status. Remember to bring the following things with you: birth certificates, social insurance number, health number, employment history/information, income and asset statements, shelter (housing) costs, information about job or training program, status in Canada (i.e. citizen, immigrant), and evidence of trusteeship or power of attorney.

 

ODSP also offers employment supports. If you are eligible for income supports, you are automatically eligible for employment supports. However, if you are not receiving ODSP income supports, you might still be eligible for employment supports. Contact the ODSP Office  for more information. 

 

Service Canada
Location: 1300 Bath Rd. (Frontenac Mall)
Contact: 1-800-662-6232 (1-800-O-CANADA)

 

1. Service Canada

Service Canada provides residents with an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services you can access here include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services. The Kingston location is open Monday to Friday from 8:30am to 4:00pm. 

 

Service Ontario
Location: 1201 Division St.
Contact: 1-800-267-8097

 

1. ServiceOntario

ServiceOntario provides Ontario residents with an easy way to access provincial government services. Some of the services you can access here include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. This ServiceOntario centre also provides the standard suite of services provided for the Landlord and Tenant Board, and access to a free, self-service public computer to access government information and online services. Visit the ServiceOntario website for a full list of services. The Kingslake Plaza location is open Monday to Friday from 8:30am to 5:00pm. For general health card information call 1-888-376-5197. For driver and vehicle information call 1-800-387-3445. 

 

The Joe Chithalen Memorial Musical Instrument Lending Library (Joe’s M.I.L.L)
Location: Tett Centre for Creativity & Learning, 370 King St. W
Contact: 613-549-5637
E-mail: info@joesmill.org

 

1. Musical Instrument Lending Library

 

Joe’s M.I.L.L. has over 750 instruments of all kinds available to borrow free of charge. These include, but are not limited to, guitars, keyboards, drums, horns, violins, percussion, exotic instruments, amplifiers, sheet music, and much more. To borrow, you will need to register for a Joe's M.I.L.L. card. You will need: (1) Photo ID showing your birthday, (2) A recent document showing a residential address, and (3) A one time fee of $10.00 (cash only). A parent or guardian must sign the agreement for borrowers under 16 years of age. Visit the Joe's M.I.L.L. website for more information on lending times and late fees.  

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Legal Clinic

A free legal clinic open to the community. The clinic is offered the last Tuesday of each month from 3:30pm to 5:00pm. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.  

 

2. Women's Haircuts

Come and enjoy a fresh new look for no cost. The program is offered the last Monday of each month, from 10:00am to 1:00pm. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

3. Ladies Bible Study

An opportunity for women in the community to gather for fellowship and peer support. Fellowship is offered Wednesday afternoons beginning at 12:30pm. There is no cost to attend. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

4. Men's Open Door Fellowship

A coffee and Bible study opportunity for men in the community. Fellowship is offered on Monday evenings, from 7:00pm to 8:30pm. There is no cost to attend. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

Yellow Bike Action
Location: 303 York St. Rm. 216 (Memorial Centre)
Contact: 613-545-0404
E-mail: yellowbikeaction@gmail.com

 

1. Yellow Bike Action

Yellow Bike Action (YBA) is a not-for-profit community bicycle repair collective, established as a bike share program in 2000. It maintains its outreach programs in part by accepting unused bicycles donated by the community, refurbishing them, and offering them to the community at an affordable cost YBA also offers affordable repairs.  YBA is dedicated to creating community spaces with access to the tools, parts, and information that enable participants learn how to maintain and repair their own bicycles. The bike shop's open exchange program provides nearly 100 bikes for kids every year, and distributing lights, bells, and helmets at special events. The group’s main repair shop, room 124 at the Memorial Centre, is open to the public from Wednesday to Friday and on Sunday, 11:00am to 5:00pm.  Please contact the shop for more information, or to make an appointment.  

 

Transit

Kingston Access Services
Location: 751 Dalton Ave.
Contact: 613-542-2512
E-mail: kab@kingston.net

 

1. Kingston Access Bus

The KAB provides safe, courteous, and reliable transit service for persons having impaired mobility. The bus is available to residents of Kingston who cannot use conventional transit. Individuals must register with the KAB – registration forms can be found at the KAB website or available at the office. The cost is $2.75 one way and individuals must book trips at least an hour in advance. Bookings must be made during office hours: Monday to Friday 7:30am to 8:00pm, Saturday 9:00am to 8:00pm, Sunday 9:00am to 6:00pm. For more information, and to confirm eligibility, contact Kingston Access Services

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Information

Kingston Transit provides 5 routes traveling through Kingston’s north end. Fares are as follows: $2.75 for Adults, $2.50 for Youth (ages 8-18) and Seniors (ages 65+). Multi-ride and monthly passes are also available. More information on pass prices can be found on the Kingston Transit website or by clicking here. Passes can be purchased at the Shoppers Drug Mart in the Kingslake Plaza (1201 Division St.). Visit the Kingston Transit website or contact Kingston Transit for more information.  

 

2. Affordable Transit Pass

Individuals in low-income housing who need assistance with accessing public transportation can apply for the Affordable Transit Pass. This pass can be accessed through the Municipal Fee Assistance Program (located here). Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

3. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Counselling and/or Family Supports

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information. 

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Family Counselling

K3C offers affordable counselling to individuals, families, or couples experiencing stress or other concerns. The fee to access this service begins at $90.00, but this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

2. Credit Counselling

K3C offers support to those experiencing financial difficulties. A credit counsellor will help with budgeting tips and money management, consolidating debt, and provide counselling to make sure you don’t fall into old habits. There is no fee to work with a credit counsellor (however there may be a small, one-time fee to set up a debt management program). Contact K3C Credit Counselling for more information.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. 24/7 Information Line

1-800-866-4546 (International)

1-613-995-5234 (Collect calls)

 

For assistance outside the KMFRC business hours, loved ones of any CF member can call the Family Information Line for support. This is a 24/7 information line that offers confidential, personal and bilingual assistance. Counsellors can help you obtain information, provide reassurance, support and referral to the various services offered to CF families and in your local area.

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. Strengthening Families for Parents and Youth

SFPY is a 9-week skills-building program for families with teens 12 to 16 years old. The “whole family” approach helps parents/caregivers and their teens create stronger family connections, and develop trust and mutual respect. Each week, participants come together for a healthy meal, and then parents/caregivers and teens will work in separate session to discuss a variety of topics. Finally, parents/caregivers and teens come together for a one-hour session to build on the topics and skills they’ve explored separately.  At least one parent/caregiver must participate in the program with their teen. There is no cost to participate; but registration is required. Transportation assistance may be provided and attendance prizes are available. Contact Carol Chafe or Victoria Cadue at Youth Diversion for more information. 

 

Immigration

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Settlement and Orientation

Settlement Workers provide support to newcomers to Canada and Kingston. On the first visit you will answer some questions so the worker can determine what your needs are. Please bring immigration documents. Staff can then provide you support in whatever you might need, such as: finding housing, meeting people in the community, finding employment, a doctor, becoming a Canadian citizen, and answers to all the day-to-day questions that might come up. Staff will also provide referrals to other community services and resources.  There is no cost to access these services. Services are offered in French, Mandarin, Urdu, Hindi, Spanish, Portuguese, and English. Contact ISKA for more information or to set up an appointment. 

 

2. Immigration Document Help

ISKA staff can provide basic immigration document assistance. This can include providing immigration forms and help filling them out, explaining different immigration and citizenship processes, support navigating the Citizenship and Immigration website or call centre, etc. Contact ISKA or your Settlement Worker for more information.

 

3. Translation Services

ISKA offers official translation of documents required for immigration or other purposes. There is a fee to access this service. Contact ISKA for more information and regarding costs.

 

4. English and French Conversation Circles

Newcomers are invited to practice their English and French skills in a relaxed setting, while meeting new people. Conversation circles are held on Monday evenings (from 7:00pm to 8:00pm) and Tuesday afternoons (from 3:00pm to 4:00pm) at the Calvin Park Library (88 Wright Cres). There is no cost to participate and everyone is welcome. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

5. Community Connections Program

Through the Community Connections program newcomers are matched with Canadian volunteers who provide important support and guidance in overcoming the challenges faced in adapting to life in a new country. Newcomers are encouraged to ask questions, share experiences, and practice their English or French skills. Mentors and newcomers meet for one or two hours per week over a period of 4-6 months. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

6. Immigrant Seniors Group

This drop-in group for older adults is an opportunity for fun and social activities. Participants enjoy dance, cooking classes, and more. The group meets twice a month on Fridays at KCHC (263 Weller Ave) from 1:00pm to 3:00pm. There is no cost to participate. Contact Elza (613-544-4661 ex. 5113, elzaf@kchc.ca) at ISKA for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Language Instruction for Newcomers to Canada (LINC)

Are you new to Canada? LINC offers free English classes for landed immigrants and refugee claimants at the beginner and intermediate levels. Free childcare is provided for those participating in a LINC class. Classes are offered at 16 Bath Rd, Monday to Thursday. There is no cost to participate. Contact LINC for more information about class schedules.

 

Important Telephone Numbers

Important Telephone Numbers

 

1. Numbers to Know

211 Ontario

Phone Number: 211 or TTY:1-888-340-1001

 

211 is a three-digit phone number that provides information and referrals to community and social services in Ontario. Available 24 hours per day, 7 days per week.

 

 

Assaulted Women’s Help Line

Phone Number: 1-866-863-0511 or TTY: 1-866-863-7869

Mobile: #SAFE (#7233)

 

A free, anonymous, and confidential crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. The help line provides crisis counselling, safety planning, emotional support, information and referrals. The help line is available 24 hours per day, 7 days a week.

 

 

Child and Babytalk Phone Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

Offered through KFL&A Public Health. Public health nurses answer prenatal, infant, and childcare questions, and provide resources on family health issues. The phone line is available Monday to Friday from 8:30am to 4:30pm (except on statutory holidays).

 

 

Dial-a-Dietician

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

A free line, offered through KFL&A Public Health, connecting you to a registered dietitian who can answer questions about food, nutrition, and healthy eating.

 

 

General Immunization Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1451

 

KFL&A Public Health staff can answer your questions about immunization, specific vaccine information, immunization records and schedules, adverse reactions to immunization, and more. Childhood immunizations can also be reported to this line to keep your child’s record up-to-date. Callers should leave the child’s name, date of birth, health card number, the vaccines given, the date given, and a phone number. Doctors do not automatically send this information to KFL&A Public Health.

 

 

Kid’s Help Phone

Phone Number: 1-800-668-6868

 

A free, anonymous and confidential phone line offering professional counselling services for youth. Available 24 hours per day, 7 days a week.

 

 

Kingston Fire and Rescue

Non-emergency Phone Number: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)

 

Residents can contact this number for non-emergency issues or fire prevention questions. Remember, call 911 in the event of an emergency such as fire or other life threatening situations.

 

 

Kingston Police Force

Non-emergency Phone Number: 613-549-4660

 

Residents can contact this number for non-emergency issues only. Remember, call 911 in the event of an emergency or life-threatening situation.

 

 

Mental Health and Addiction Services Crisis line

Phone Number: 613-544-1232 or 1-855-477-2963

 

Offered by Frontenac Community Mental Health and Addiction Services (FCMHAS), the crisis line connects callers with services which provide immediate support to individuals in need. Callers can also be transferred to a FCMHAS mobile crisis worker. The line is available 24 hours per day, 7 days per week.

 

 

Service Canada

General Contact: 1-800-622-6232 (1-800-O-CANADA)

 

Service Canada allows residents to an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services offered include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services.

 

 

ServiceOntario

General Contact: 1-800-8097

Health Card Inquiries: 1-888-376-5197

Driver and Vehicle Inquiries: 1-800-387-3445.

 

ServiceOntario allows Ontario residents an easy way to access provincial government services. Some of the services offered include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. Visit the ServiceOntario website for a full list of services.

 

 

Sexual Assault Centre Crisis and Support Line

Phone Number: 613-544-6424 or 1-877-544-6424

 

Sexual Assault Centre (SAC) Kingston supports survivors of all types of sexualized violence. The Crisis and Support line is available 24 hours per day. Por femmes touchées par la violence: www.femaide.ca    1-877-336-2433

 

 

Sexual Health Info Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1275

 

This confidential phone line, offered by KFL&A Public Health, connects you with a Public Health nurse who can provide information about contraception, sexually transmitted infections and HIV, and access to sexual health services.

 

 

Telehealth Ontario

Phone Number: 1-866-797-0000

TTY: 1-866-797-0007

 

A free, confidential telephone service that provides health advice by connecting you with a Registered Nurse. You can ask questions, talk about your symptoms, and get advice to help you decide on your next step. Available 24 hrs per day, 7 days a week. French language services are available.

 

 

Telephone Aid Line Kingston (TALK)

Phone Number: 613-544-1771

 

TALK offers a completely confidential, non-judgemental and anonymous listening service. TALK offers crisis, befriending, and information support between the hours of 7:00pm and 3:00am, 7 days a week.

 

 

Tobacco Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1333

 

Are you trying to quit smoking, supporting someone who is quitting, or looking for information? The tobacco information line, offered through KFL&A Public Health, can provide you with information on quitting smoking, tobacco and the law, community resources, and other tobacco issues.

 

 

Utilities Kingston

Customer Service Number: 613-546-0000

Credit and Collections: 613-546-1181 ex. 2278

Emergency Services: 613-546-1181 (24 hrs)

 

Utilities Kingston can be reached at the above numbers Monday through Friday from 8:00am-4:30pm. The Emergency Services number is available 24 hours a day, 7 days a week.

 

Other Groups and Services

Clothing

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. WEARhouse

The WEARhouse is located in the back building, and provides individuals an opportunity to browse through a selection of clothing, toys, books, and household items. Everything is offered free of charge. Individuals who are looking for items not found in the WEARhouse (such as larger furniture items) are encouraged to speak with the staff and the team will attempt to find the items for you. For more information, contact the St. Vincent de Paul Society.

 

Disability and/or Mental Health Support Services

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

3. Assertive Community Treatment Team(s) (ACTT)

ACTT provides support to individuals (aged 18 or older) with serious complex mental illnesses, frequent and/or long hospitalizations, and/or high-service needs. A multi-disciplinary clinical team provides 24 hour, mobile services based on a client’s need and in their environment of choice. Individuals must be referred through the Access Team (see above). Contact AMHS-KFLA for more information.

 

4. Supported Independent Living Program (SIL)

The SIL program supports individuals with developmental disabilities and mental health issues. Individual support plans and goals are developed and monitored in partnership. Opportunities for life-skills development and daily activities skills, such as managing a home, budgeting finances, meal planning and prep, self-care and managing health, are available. Support can also be provided to individuals when attending appointments. Referrals are received through Developmental Services Ontario, and services are free of charge. Contact AMHS-KFLA for more information.

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Community Information

CMHA can offer information and referrals for community resources to assist individuals looking for information and support. Simply call CMHA and speak to someone about your concerns or questions. CMHA will provide you with up to 3 options to choose from. CMHA is happy to provide any support in finding the service or resource that is best for you. Contact CMHA for more information.

 

2. Autism Awareness

CMHA offers a group, in partnership with Autism Ontario, for children with autism. The group provides a 6-week self-esteem session, and 3-to-6 week sessions for siblings of children and youth with autism. The program is run out of the Extend-a-Family Kingston building (361 Montreal St.). There is no charge to access the service. Contact CMHA for more information or to register. 

 

3. Workshops

CMHA provides workshops (upon request) for business, education, health and other organizations in the community.  This service is part of the CMHA Mental Health Awareness program. The workshops cover a wide range of topics and promote understanding, acceptance, and prevention of mental illness, health, treatment and recovery. There is a charge to provide these services. Contact CMHA for more information.

 

4. Mental Health Support Group

CMHA offers a support group once a week. The group is facilitated by a trained Peer Supporter and attendance is “as needed”. Individuals are encouraged to come to a few sessions to see if the group is the right fit for them. The group is offered every Monday from 4:00pm to 6:00pm and refreshments are provided. There is no cost to join. Contact CMHA for more information.

 

Extend-a-Family Kingston
Location: 361 Montreal St
Contact: 613-544-8939
E-mail: maria@eafkingston.com

 

1. Family Support

Case coordinators provide support to families with children with disabilities including education, transitional and long term planning, and community referrals. Coordinators also assist families in completing Ministry funding applications for respite and other expenses. Contact Maria Cordeiro at Extend-a-Family Kingston for more information.

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Adult Protective Services

The program supports adults (18 years of age or older) living with developmental disabilities in living independently, safely and securely. Working in partnership, the individual and the Adult Protective Support Worker (APSW) develop a relationship, which encourages active participation and self-determination. The APSW will advocate on the individual’s behalf, support in accessing and maintaining community supports and services, provide information and referrals, assist in developing problem-solving and life-skills, and offer coordination and case management. There is no cost to access to access the service. Contact K3C for more information.

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

2. Life Long Care

Provides community-based, culturally appropriate services to elderly, physically disabled and/or chronically ill individuals. The program promotes community participation, independent living and improved quality of life. Supports include medical transportation, caregiver support, friendly visiting, security checks and aboriginal support. The program is free and open to everyone. Contact Brittany Maracle (613-549-1674 ex. 304, brittanyma@metisnation.org) at MNO for more information.

 

Ontario Disability Support Program (ODSP)
Location: 1055 Princess St., Suite 103
Contact: 613-545-4553, TDD/TTY: 613-545-4532

 

1. ODSP

Ontario Disability Support Program (ODSP) provides income and employment supports to individuals who have disabilities and are in financial need. To be eligible you must (1) be 18 years of age or older, (2) live in Ontario, (3) be in financial need, and (4) have a disability (as defined under the ODSP Act) that directly results in a substantial restriction to work, take care of yourself, or take part in community life. This must be verified by an approved health care professional. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting the ODSP office (613-545-4553) to set up an appointment. Applying for ODSP is a two step process. First you must qualify financially and then determine your disability status. Remember to bring the following things with you: birth certificates, social insurance number, health number, employment history/information, income and asset statements, shelter (housing) costs, information about job or training program, status in Canada (i.e. citizen, immigrant), and evidence of trusteeship or power of attorney.

 

ODSP also offers employment supports. If you are eligible for income supports, you are automatically eligible for employment supports. However, if you are not receiving ODSP income supports, you might still be eligible for employment supports. Contact the ODSP Office  for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. Applied Behavioural Analysis (ABA)

A 2 to 6 month program for children and youth (aged 2 to 18), who have a diagnosis of Autism Spectrum Disorder, and are speaking in two or three word phrases minimum. The program runs about 2 to 4 hours per week, in a group setting. ABA focuses on behavioural/emotional regulation, social skills, communication skills, and daily life activities.  Parent/caregiver support is included. There is no cost to participate, but children/youth must have a clinical diagnosis and have completed the in-take process. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

3. Intensive Behavioural Intervention

A long term, intensive program for children and youth (aged 2 to 18) who have been diagnosed with Autism Spectrum Disorder, and are at the severe end of the spectrum. For approximately 20 hours per week, children and youth will work on an individualized curriculum based on their needs. The main goal of the program is to prepare the child/youth for full-time participation in education and community activities.  Parent/caregiver support is included. There is no cost to participate in the program, but children must be registered with Pathways for Children and Youth. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

4. School Support - Connections for Students

The Connection for Students program supports students coming out of the IBI program as they transition into full-time school. Only students who have gone through the IBI program are eligible. Contact Pathways for Children and Youth or fill out the online request form to set up an in-take appointment.

 

Employment and Training

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the access team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure about how to get one contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information.

 

2. Vocational Services

Vocational Services supports individuals who are experiencing mental illness and/or addiction in accessing and succeeding in employment and educational opportunities. Individuals can access programs and services that encourage skills development, vocational counselling, ODSP-Employment supports, educational support, job placement, job support, job retention, and more. Individuals can participate in various programs, depending on where they are on their employment and/or educational path. Dual diagnosis supports (individuals diagnosed with both a mental illness and developmental delay) are also available. Vocational Services are free, and open to youth and adults (18 years of age and older). Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

3. Rise Asset Development

Contact: Lee Aubin 613-217-1469, lee@riseassetdevelopment.ca

 

Youth Small Business Program

The Youth Small Business Program is a free course for youth (aged 16 to 29) who are interested in launching or growing a small business. Youth attend 22 classes over 11 weeks, where they learn the skills needed to run a business, including developing a business plan. The curriculum was developed using Rotman School of Management’s Designworks model for creative, customer-centric business design workshops. Youth also receive in class coaching from business professionals. Upon graduation, youth receive a $500 grant to start their business, and have access to low-interest business loans. To be eligible, youth must self-identify as having/had a mental health or addictions challenge, and cannot be enrolled in full time schooling (part-time is acceptable). Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Individual Lending Program

Rise offers low-interest loans to launch or grow small businesses. Through character based lending, Rise considers not just credit history but also an individual’s commitment to get their finances back on track. Rise offers loans up to $10,000 with an average initial loan size in the $3,000 – $4,000 range. Event Lending is also available – small-scale loans for individuals who sell their products through festivals, fairs, trade-shows, pop-up shops, or other events. With the loans, individuals can also access mentorship and support in developing and growing their business. A business plan must be submitted with the application. To be eligible, individuals must self-identify as having experienced mental health and/or addiction challenges and be unable to access traditional bank financing. Contact Lee Aubin with Rise Kingston at FCMHAS for more information.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

2. Ontario Works

Ontario Works (OW) provides temporary financial assistance to those most in need while they undertake requirements to become and stay employed. To be eligible you must (1) live in Ontario, (2) be in immediate financial need, (3) meet the income and needs testing, (4) be willing to participate in employment assistance activities. You can apply online (click here to visit the Ministry of Community and Social Services) or by contacting Housing and Social Services (613-546-2695 ex. 4980) to set up an appointment. Remember to bring the following things with you: social insurance number, health number, proof of identity and date of birth, employment history/information, income and asset statements, shelter (housing) costs, status in Canada (i.e. citizen, immigrant). If eligible, you will receive a drug card, cheque stubs, and an income-reporting statement. You may also be eligible for additional supports. Contact the Housing and Social Services Department at the City of Kingston for more information.

 

Kingston Frontenac Public Library
Location: 130 Johnson St.
Contact: 613-549-8888

 

1. Tech Tutors

Tech tutors can help with any kind of question you have about computers and technology. Drop by the Central Library (130 Johnson St.) on Mondays and Wednesdays between 4:00pm and 6:00pm, or Friday and Saturday between 1:00pm and 5:00pm to chat with a tech tutor. You can also make an appointment for one-to-one tutoring, or for an in-depth or time-consuming question. Remember to bring your laptop, e-reader or other electronic devices. Contact the Central Library for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Occupational Curriculum (OC)

OC offers career preparation courses for those who are thinking of furthering their education. Take this course through KL&S and get a feel for what it would be like to study that topic, and work in that field. You must be able to work independently, and have computer skills to participate. Sample courses include: Personal Support Worker, Landscaping, Clerical Worker, and Retail. This program is offered at the Princess St. location. There is no cost to participants. Contact KL&S for more information and a list of available courses.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Personal Development and Community Integration

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. KMFRC wants to ensure all military families and individuals feel comfortable in the Kingston community. The Centre provides welcome and orientation, information and referrals, employment and education assistance, second language services, and support in personal growth and development. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Employment and Training

The employment and training centre provides support and services for educational success, including providing financial assistance to students. You must self-identify as Métis and not be registered as an aboriginal under the Indian Act or Inuit Registry to access employment, training and education services. Contact Elaine Jeffery (613-549-1674 ex. 306, elainej@metisnation.org) at MNO for more information.

 

ReStart
Location: 900 Montreal St.
Contact: 613-542-7373 (press 2)
E-mail: reception@restartnow.ca

 

1. Employment Services

Clients receive one-on-one employment counselling where they explore their goals, get help in searching for jobs, and look for areas where they can build their skills.  Clients also have access to the resource centre (computers, internet, job board, printer, fax machine, phone). Clients can take advantage of various workshops, referrals to further training and other community services, and access job development. There is no cost to register and services are free. Contact Restart for more information or to get started.

 

Food

Good Food Box
Location: 263 Weller Ave. (KCHC)
Contact: 613-530-2239
E-mail: goodfoodbox@kchc.ca

 

1. Good Food Box

You can purchase your Good Food Box through KCHC every month. The boxes consist of fresh fruits and/or vegetables at wholesale prices. There are 4 sizes:

  • Large Fruit & Veggie Box (12-15 items): $15.00

  • Small Fruit & Veggie Box (7-10 items): $10.00

  • Fruit Basket (3-5 items): $5.00

  • Veggie Basket (3-5 items): $5.00

(Note: 3 handheld edible fruits = 1 item – i.e. 3 apples = 1 item).

 

You must pay in cash at the time you place your order. Orders must be placed by the 2nd Thursday of the month, and food boxes can be picked up from KCHC on the 3rd Tuesday of the month during business hours. Visit the Good Food Box Facebook page for monthly food box items. Contact KCHC for more information. 

 

Kingston Community Gardens Network
Contact: 613-546-4291 ex. 1871
E-mail: gardens@lovingspoonful.org

 

1. Community Gardens

Locations: Shannon Park, Compton Fire Lane

Contact: heatherv@kchc.ca

 

Community gardens are an opportunity for community members to come together and grow food for themselves and others, and learn about gardening. Gardens are free, and anyone can sign up (first come first served). There are two community garden locations in the north End: Shannon Park Gardens (near the splash pad) and the Compton Fire Lane Gardens (east of 40 Compton St.).  There are 6 allotments in Shannon Park (6’x6’) and 10 allotments in the Compton Fire Lane (2 of which are accessible). Contact Heather at KCHC for more information. 

 

Loving Spoonful
Location: 303 York St. (Memorial Centre)
Contact: 613-507-8848
E-mail: info@lovingspoonful.org

 

1. Community Kitchen Workshops

Loving Spoonful delivers free weekly cooking classes. Workshop topics vary depending on the age of the participants, but all classes focus on building cooking skills, healthy cooking, and local and seasonal eating. Individuals are usually referred by Kingston Community Health Centre, but the workshops are open to anyone. Workshops are given in a series and regular attendance is encouraged. Contact Loving Spoonful for more information. 

 

2. Preserve Reserve (Workbees)

Loving Spoonful invites interested individuals to help process and preserve donated fruits and vegetables. From June to October, volunteers gather at KCHC and at the St. Vincent de Paul Society on a weekly basis to preserve, can, and freeze foods that are then donated to meal programs in the community. No kitchen experience is necessary and volunteers are encouraged to learn new skills while they help out. Contact Loving Spoonful for more information on volunteering with the Workbees.

 

3. Grow a Row

The Grow A Row project encourages farmers and gardeners to plant an extra row of produce, or give surplus, for donation to shelters, service organizers, and hot meal programs. You can drop off your donation at the Memorial Centre Farmers’ Market, Sundays between 12:00pm and 2:00pm. Contact Loving Spoonful for more information. 

 

4. Community Education Groups

Looking to learn about gardening, food preservation, kitchen tips and more? You can contact Loving Spoonful to set up a one-time educational workshop on a topic that interests you and/or your group. Contact Loving Spoonful for more information or to set up a workshop. 

 

Partners in Mission Food Bank
Location: 140 Hickson Ave.
Contact: 613-544-4534
E-mail: foodbank@kingston.net

 

1. Food Hamper Program

The food hamper program provides emergency groceries to individuals and families in the Kingston community. An initial in-take appointment is needed; bring with you a rent receipt and an income stub. From here the in-take worker will determine how often you can access assistance. Once the initial in-take is completed, you will leave with your first order of groceries. Afterwards simply call the office to order groceries and arrange a pick up time. Remember to book orders in advance (about 1 week) to ensure a convenient pick-up time. The Partners in Mission Food Bank office and warehouse are fully accessible, but a delivery service is available to those who cannot pick-up due to accessibility, health concerns, or other factors. The Food Bank also requests that you call in advance if, for any reason, you can’t make your pick-up time. Contact the Partners in Mission Food Bank for more information, or to request an in-take appointment. 

 

St. Vincent de Paul Society of Kingston
Location: 85 Stephen St.
Contact: 613-546-3333

 

1. Coffee Break

A place for everyone to gather for fellowship and friendly conversation, and a fresh cup of coffee. Board games, cards, newspapers and a computer are also available to use. The program is free and runs from Monday to Friday, 9:00am until lunch is served at 11:30am.  For more information, contact the St. Vincent de Paul Society.

 

2. Loretta Lunch

A lunch meal program where friends can gather for fellowship and a home-cooked, nutritious meal. The meal is served restaurant-style by volunteers. The program is free and runs from Monday to Friday, 11:30am to 1:00pm. For more information, contact the St. Vincent de Paul Society.

 

3. Emergency Groceries

The food pantry is open daily for emergency groceries that are available to those in need every other month. No appointments are necessary although staff suggest that individuals arrive before 12:30pm. Please bring identification for yourself and other members living in your household on the first visit. There is no cost to access the pantry. The program is offered from Monday to Friday, 9:00am to 12:30pm all year long. For more information, contact the St. Vincent de Paul Society.

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Bread of Life Meals

A free hot meal served during the last 7 days of each month. Individuals can drop by the Salvation Army – Rideau Heights location between 3:30pm and 5:00pm. Individuals can also access other services (such as medical and dental clinic, legal clinic, etc.) during this time as well. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

2. Emergency Food Bank

The emergency food bank is open to those in need in the community. Appointments are available Tuesday and Thursday between 11:00am to 12:00pm. Once you’ve had an in-take interview, you can access the food bank once every 30 days. Bring I.D. and an income stub with you to your in-take appointment. Contact the Salvation Army Rideau Heights (613-541-3947) for more information.

 

Health and Wellness

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Crisis Services

Crisis services are available to support people during crisis through effective intervention to keep them in their community. Individuals can access Crisis Services through the walk-in services (Monday to Friday, 8:30am to 4:30pm) or a 24-hour crisis telephone line (613-544-4229). A mobile crisis team is also available to go directly to the individual if needed (Monday to Friday 8:30am to Midnight; Saturday and Sunday 12:00pm to Midnight). Anyone can access the crisis services, free of charge.

 

2. Access Team

The Coordinated Access Team provides access to AMHS-KFLA services through a single entry point. Individuals (aged 18 or older) meet with the Access Team to determine what service(s) or program(s) would best meet their needs. Access forms can be picked up at AMHS-KFLA locations or online (click here). You must have a confirmation of a mental health diagnosis, or an addiction to access AMHS-KFLA services. If you don’t have a diagnosis, or are unsure of how to get one, contact the Access Team and they can help you navigate the diagnosis process and/or provide information.  Contact the Access Team (613-544-1356 ex. 2356) at AMHS-KFLA for more information. 

 

3. Drop-in Information Sessions

AMHS-KFLA offers free drop-in sessions for those who are unsure about what to do, or what programs to access. C.H.A.T gives individuals an opportunity to learn about the services offered and chat with an Access Team member. Getting Started gives individuals an idea of what the addictions team has to offer, basic information on substance abuse, and how to start the change process. Problem Solving and Support gives individuals a chance to ask questions and voice concerns in a supportive environment. There is no commitment necessary to attend a drop-in session.

 

Times and Locations:

  • C.H.A.T. - Tuesday 1:00pm-2:00pm, 385 Princess St. Cafe

  • Getting Started - Wednesday 1:30pm-3:00pm, 552 Princess St.)

  • Problem Solving and Support - Monday and Friday 1:00pm-2:15pm, 552 Princess St; Thursday 10:00am-11:15am, 385 Princess St. Café

 

4. Making Connections Drop-in

AMHS-KFLA offers a weekly workshop schedule providing psycho-education around different topics. This is also an opportunity for individuals (aged 18 or older) to access support while on an agency wait list. Topics include: Community Resources, Self-Care Plans, Healthy Living, Addictions, Managing Emotions, and more. Workshops are held on Thursdays from 1:00pm to 2:30pm at the 385 Princess St. location (upstairs). Workshops are free, and no appointment or registration is necessary. Light refreshments are provided. Contact AMHS-KFLA for more information or for a schedule of upcoming topics.

 

5. Case Management Services

AMHS-KFLA offers one-to-one support for clients focusing on recovery. Working in partnership with the case manager, individuals develop skills in activities of daily living, management of mental health symptoms and goal development. Short-term, transitional case management is also available. Individuals must be referred by the Access Team (see above). Case Management services are free of charge and open to youth and adults, 18 years of age and older. Contact AMHS-KFLA for more information. 

 

6. Addictions Services

AMHS-KFLA provides a range of treatment options for individuals with substance use and/or gambling concerns, as well as services for family members and significant others. Supports include: individual counselling, psycho-educational and therapy groups, family counselling, rural outreach, pregnant and/or parenting programs, gambling services, and more. Addiction services are free of charge for individuals, 18 years of age or older. Individuals must be referred by the Access Team (see above). Contact AMHS-KFLA for more information.

 

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group  holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Canadian Mental Health Association Kingston Branch
Location: 400 Elliott Ave., Unit 3
Contact: 613-549-7027
E-mail: cmhastaff@kingston.net

 

1. Workshops

CMHA provides workshops (upon request) for business, education, health and other organizations in the community.  This service is part of the CMHA Mental Health Awareness program. The workshops cover a wide range of topics and promote understanding, acceptance, and prevention of mental illness, health, treatment and recovery. There is a charge to provide these services. Contact CMHA for more information. 

 

Métis Nation of Ontario (MNO)
Location: 629 Division St
Contact: 613-549-1674

 

1. Aboriginal Community Mental Health

Provides individualized assessments, planning and evaluation of services provided to the client, and advocates for clients as needed. Supports include community referrals, culturally appropriate services, and providing culturally sensitive training where needed. This program is open to anyone 16 years of age or older. Contact Clarice Gervais (613-549-1674 ex. 302, clariceg@metisnation.org) at MNO for more information.

 

2. Life Long Care

Provides community-based, culturally appropriate services to elderly, physically disabled and/or chronically ill individuals. The program promotes community participation, independent living and improved quality of life. Supports include medical transportation, caregiver support, friendly visiting, security checks and aboriginal support. The program is free and open to everyone. Contact Brittany Maracle (613-549-1674 ex. 304, brittanyma@metisnation.org) at MNO for more information.

 

Street Health
Location: 253 Wellington St.
Contact: 613-549-1440
E-mail: info@streethealth.kchc.ca

 

1. Health Care and Counselling Services

The Street Health Centre is a 365 days a year harm reduction health centre. Health services are available for individuals that fall within the priority population (people who use injection, inhalant, and illicit drugs, involved in the sex trade, high-risk youth, homeless, recently release form incarceration) and do not have a family doctor. The centre also offers counselling services to support individuals on a variety of issues – including basic needs, referrals, sexual health, mental health, help quitting smoking, substance abuse, practical needs and more. There is no cost to access these services. Contact Street Health for more information. 

 

2. Methadone Maintenance Treatment

This treatment provides standard care for people living with opiod dependence. Methadone is a form of oral substitution treatment – providing a safe, legal maintenance routine which, when combined with counselling and other medical care, dramatically improves health status, functional stability and quality of life. Walk-ins are welcome. Contact Street Health for more information.  

 

3. Hepatitis C Program

The holistic program addresses the varied needs of a person with Hepatitis C involving the physical, emotional, and practical needs of the individuals. Nurse Practitioners, Counsellors, Physicians and Registered Nurses and Psychiatrists work together. A Hepatitis C support group is also offered, as well as a Peer Program. Contact Street Health for more information.  

 

4. Needle Exchange and Harm Reduction

Individuals who use injection and inhalant drugs can access clean, free, sterile equipment at the Street Health Centre. Individuals can access: needles and syringes, sterile water, tourniquets, Vit C, spoons, stericups and alcohol preparation pads, as well as other materials. Use of the Needle Exchange is strictly confidential. Outreach, though the street health van, is available Monday, Wednesday and Friday from 4:00pm to 7:00pm. The program also receives and recovers used needles. Contact Street Health for more information.  

 

The Salvation Army Rideau Heights
Location: 183 Weller Ave
Contact: 613-541-3947
E-mail: Josh_Howard@can.salvationarmy.org

 

1. Medical and Dental Clinic

A free clinic open to the community, offered once during the last seven days of the month. The Dental Clinic can only be accessed by those who are not obtaining financial assistance with Ontario Works or ODSP. Contact the Salvation Army Rideau Heights (613-541-3947) for more information and to find out when the medical and dental clinic will be open.

 

Walk-in Clinics and Urgent Care Centres

 

1. Walk-in Clinics & Urgent Care Centres

CDK Family Medicine and Walk-in Clinic

Location: 175 Princess St.

Contact: 613-766-0318

Hours: Monday to Friday 9:00am-7:00pm, Saturday and Sunday 10:00am-2:00pm

 

Walk-in services are open to any Kingston resident without a family doctor, or anyone who cannot get in to see their regular family doctor or after-hours clinic. The walk-in clinic is also available to CDK patients who cannot wait for their next scheduled appointment. The walk-in clinic is for same-day or semi-urgent issues only. Remember to bring your valid health card with you.

 

 

KCHC Primary Care Clinic

Location: 263 Weller Ave

Contact: 613-542-2949

Hours: Monday and Thursday 8:00am-5:00pm, Tuesday and Wednesday 8:00am-8:00pm, Friday 8:00am-4:30pm

Walk-in Hours: Friday 9:00am-1:30pm 

 

KCHC Primary Health Care services are available to community members who live in North Kingston and do not already have a family doctor. Services include access to health care staff, prenatal and obstetrical care, occupational therapy, counselling, and nutrition services.

 

A walk-in clinic is now available to the public Fridays from 9:00am-1:30pm. These walk-in services are available to anyone without a family doctor, or who cannot get in to see their family doctor. 

 

 

Urgent Care Centre

Hotel Dieu Hospital

Location: 166 Brock St.

Contact: 613-546-1240

Hours: Monday to Sunday 8:00am-8:00pm

 

Open to anyone with a non life-threatening injury or illness who cannot wait to visit a family doctor.

 

 

Housing

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common housing related concerns and issues are: rental and utility debts, how to get oil and fuel,  OW and ODSP issues, obtaining identification, transportation and moving costs, affordable housing,  and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Housing and Social Services (City of Kingston)
Location: 362 Montreal St.
Contact: 613-546-2695

 

1. Social Housing Registry

The City of Kingston oversees a social housing portfolio of approximately 3, 400 properties, including: rent-geared to  income, high needs households, and units accessible to those with disabilities. Individuals must apply through the Social Housing Registry, and  if qualified, will be put on a wait-list until an appropriate unit becomes available. Social housing registry forms can be foud here. Application forms can be dropped off at either 362 Montreal St. or 426 Barrie St. Visit the City of Kingston Social Housing website for more information.

 

Recreation

City of Kingston Recreation and Leisure
Location: 382 Bagot St. (Artillery Park)
Contact: 613-546-4291, Programs: ext. 1704, PROKids: ext. 1718,
E-mail: General: darthurs@cityofkingston.ca, PROKids: PROkids@cityofkingston.ca

 

1. PROKids (Fee Assistance for Community Offered Recreation)

PROkids (Positive Recreation Opportunities for Kids) helps cut the cost of community-run sports, cultural, arts, and recreational activities for children and youth (ages 0-18). PROkids helps with registration fees, equipment and transportation needs for programs, lessons, or memberships lasting a minimum of 6 weeks/sessions. PROkids will provide a maximum of $300.00 per year for each eligible child. There is a list of participating community organizations on the City of Kingston website. To access PROkids, apply through the Municipal Fee Assistance Program. After 5 business days, contact PROkids to set up an appointment. Parents/guardians are responsible for registering their child for the program with the program provider. For more information, contact PROkids at the City of Kingston. 

 

City of Kingston - Housing and Social Services

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

 

2. SPARK City Recreation Funding

The SPARK program provides assistance for city-run recreation and leisure memberships, programs, camps, classes, and fees. To access SPARK, apply through the Municipal Fee Assistance Program. Fill out the form and attend a drop-in session at Housing and Social Services (362 Montreal St.) Monday to Friday between 9:00am and 4:00pm (5:00pm on Tuesdays). For more information, contact Housing and Social Services.

 

Housing and Social Services

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Kingston Gets Active
Location: 28 Division St.
Contact: 613-533-6000 ex. 79178
E-mail: info@KingstonGetsActive.ca

 

1. PLAY Library

The PLAY Library offers kits to teach children physical literacy and help families get active at home. Three kits are available:

 

(1) Physical Literacy Starter Kit – for children ages 6 and under – emphasizes jumping, throwing, catching, kicking, hitting, and balance.

(2) Physical Literacy Family Kit – for the entire family – develops sport specific fundamentals.

(3) Active for Life Kit – for all ages – includes sports equipment that promotes lifelong physical activity.

 

Families can visit one of the PLAY library locations and sign out a kit, free of charge, for a specific length of time (ask when you sign out the kit). Remember to bring photo ID and provide your name, phone number, email, and address. Active for Life Kits can be signed out at Pathways to Education (6-263 Weller Ave). All three kits can be signed out at École élémentaire catholique Mgr-Rémi-Gaulin (51 Virginia Street).  Visit the Canadian Sport for Life Kingston website for more information: www.CS4LKingston.com or to find other lending locations in Kingston. 

 

2. Places to Get Active!

Kingston Gets Active offers residents with resources, tips on getting active at any age, and connections to various resources across Kingston and area. The "Find Places to Get Active!" forum allows you to select specific criteria and generates a list of places to get active, and organizations offering programs that match the criteria. Brief descriptions and contact information are provided. Possible criteria selections include: "accessible", "low cost", "youth", "free", "neighbourhood parks", and more. Visit the Kingston Gets Active website for more information. 

 

Safety and Emergency Services

Community Health Team KCHC
Location: 263 Weller Ave.
Contact: 613-767-8591

 

1. Practical Assistance

Individuals looking for support or resources within the community can contact the practical assistance worker at KCHC. The worker will support when possible or provide community referrals or information on how to access other forms of support. Common concerns and issues are: rental and utility debts, how to get oil and fuel, emergency food, dental and eyeglass coverage issues, OW and ODSP issues, obtaining identification, transportation and moving costs, winter clothes, Christmas food hamper and toy campaigns, affordable housing, affordable day care, and more. There is no cost to work with the Practical Assistance worker. Contact at the Practical Assistance Worker at KCHC for more information or to set up an appointment.  

 

2. Low-income Energy Assistance Program (LEAP)

LEAP assists eligible Utilities Kingston customers with a one-time financial assistance grant of up to $500.00 to pay gas and electricity bills. Eligibility is determined based on income levels and family size. The funds can only be used in emergency situations, but a disconnection notice is not required. Contact the Practical Assistance Worker at KCHC for more information on how to access LEAP.

 

Kingston Fire & Rescue
Location: 500 O'Connor Dr.
Contact: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)
E-mail: fireprevention@cityofkingston.ca

 

1. Fire and Medical Response and Rescue

Contact 911 in the event of an emergency such as fire or other life threatening situations.

 

2. Inspection Program

Anyone who has a fire safety concern in their home/apartment can contact Kingston Fire & Rescue to set up an inspection of the home/room(s). The service is free to all Kingston residents (excluding those who are performing fire inspections for the purpose of buying or selling a building). Contact Kingston Fire & Rescue for more information or to request an inspection.

 

3. Smoke Alarms/Carbon Monoxide Detectors

If you don’t have a smoke alarm(s) or carbon monoxide detectors in your home, or your smoke alarm is not working, you can contact Kingston Fire and Rescue to provide assistance. Contact Kingston Fire & Rescue for more information.

 

Kingston Police Force
Location: 705 Division St.
Contact: 613-549-4660

 

1. Emergency Response

Contact 911 in the event of an emergency or other life threatening situations. All non-emergency concerns can be directed to the general contact number: 613-549-4660.

 

2. Community Oriented Response and Enforcement (CORE) Unit

The CORE Unit focuses on collaborating the resources and efforts available with the Kingston Police Force to increase community safety. The CORE Unit will consist of Traffic Safety, Crime Prevention (including beat officers, school resources, youth programs, victim services and diversity, and community resources), and Community Volunteers and Media Relations. The CORE unit will identify, plan, and execute initiatives targeting specific community problems and focus on developing and enhancing community partnerships.

 

3. Information, Resources and Safety Tips

Information regarding crime prevention, courts and offences can be found on the Kingston Police website. Resources are also available for kids and youth, adults and parents, and post-secondary students on topics or issues related to safety. The Kingston Police Twitter feed (@kingstonpolice) is also a good way to stay connected with issues and concerns going on in the Kingston community. Interested individuals can also download the MyPD App to their phones. With the app, you can follow the twitter feed, send anonymous tips, submit feedback, ask questions, find contact information, and more. Visit the Kingston Police Force website for more information or community resources.

 

4. Criminal Record Check

The Kingston Police provide Criminal Record Checks (or CPICs) to the public. Record checks are usually requested by employers or volunteer placements. You can request a Record Check online (click here) or in person at the Kingston Police Headquarters. You will need to provide your personal information on the application, as well as past and current residential addresses. Remember, you will need to present 2 pieces of identification when submitting the application (or at pick-up if ordered online). There is a fee of $25.00 prior to processing the application. For more information, contact the Kingston Police.

 

5. Collision Reporting Centre

Hours: Monday to Friday 9:00am-7:00pm, Saturday 10:00am-4:00pm

Contact: 613-540-6653

 

The Collision Reporting Centre is a facility where the public in Kingston report traffic collisions. All collisions where persons are injured, where damage exceeds a combined value of $1,000.00, or where there is damage to highway property must be reported (see the Kingston Police website for the “exceptions list”). Reports should be made as soon as possible (no longer than 24 hours if you are able to drive the vehicle). Remember to bring documentation with you to the collision centre: driver’s licence, ownership, and insurance card. Contact the Kingston Police Collision Reporting Centre for more information.

 

Wilfred-Briceland-Wiley Neighbourhood Watch
Location: Wilfred Cres. to Briceland St. to Wiley St.
Contact: 613-547-3768
E-mail: romanmoretti@hotmail.com

 

1. Neighbourhood Watch Program

Residents and households living in the Wilfred Cres., Briceland St., and Wiley St. area can participate in their community’s Neighbourhood Watch. You can either volunteer (small time commitment) or be a participating household. As a participant, you will be updated on things that happen in the community, keep an eye out, and report anything you think is suspicious to your Block Captain. Participants also receive a newsletter with information about community events, tips and tricks for staying safe, and information about any security concern in the neighbourhood. This is a great chance for you to get to know your community. Contact Kathleen or Roman for more information or to get involved.

 

Transit

Kingston Access Services
Location: 751 Dalton Ave.
Contact: 613-542-2512
E-mail: kab@kingston.net

 

1. Kingston Access Bus

The KAB provides safe, courteous, and reliable transit service for persons having impaired mobility. The bus is available to residents of Kingston who cannot use conventional transit. Individuals must register with the KAB – registration forms can be found at the KAB website or available at the office. The cost is $2.75 one way and individuals must book trips at least an hour in advance. Bookings must be made during office hours: Monday to Friday 7:30am to 8:00pm, Saturday 9:00am to 8:00pm, Sunday 9:00am to 6:00pm. For more information, and to confirm eligibility, contact Kingston Access Services

 

Kingston Transit
Location: 1181 John Counter Blvd.
Contact: 613-546-0000
E-mail: contactus@cityofkingston.ca

 

1. Transit Information

Kingston Transit provides 5 routes traveling through Kingston’s north end. Fares are as follows: $2.75 for Adults, $2.50 for Youth (ages 8-18) and Seniors (ages 65+). Multi-ride and monthly passes are also available. More information on pass prices can be found on the Kingston Transit website or by clicking here. Passes can be purchased at the Shoppers Drug Mart in the Kingslake Plaza (1201 Division St.). Visit the Kingston Transit website or contact Kingston Transit for more information.  

 

2. Affordable Transit Pass

Individuals in low-income housing who need assistance with accessing public transportation can apply for the Affordable Transit Pass. This pass can be accessed through the Municipal Fee Assistance Program (located here). Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information.

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

3. Transit Employment Program

The Transit Employment Program provides recently hired Kingston residents (part-time or full-time) with a free two month Kingston Transit pass. This program can be accessed through the Kingston Municipal Fee Assistance Program (located here).  To be eligible, you must meet the requirements of the Municipal Fee Assistance Program and need assistance getting to and from work. Remember to bring income verification (acceptable documents listed on the registration form) when dropping of your application at 362 Montreal St. (Monday to Friday 9:00am to 4:00pm, Tuesday until 5:00pm).  Contact Housing and Social Services (613-546-2695 ex. 4906) for more information. 

 

Housing and Social Services (City of Kingston)

Municipal Fee Assistance Program

Location: 362 Montreal St.

Contact: 613-546-2695 ex. 4906

 

Counselling and/or Family Supports

Addiction and Mental Health Services - Kingston Frontenac Lennox & Addington (AMHS-KFLA)
Location: 552 Princess St., 385 Princess St.
Contact: 613-544-1356 Crisis Line: 613-544-4229 (24 hrs)
E-mail: info@fcmhas.ca

 

1. Family Resource Centre

The Family Resource Centre offers information and referral services for family members of individuals with mental illness and/or addiction issues. Families can access books, magazines, journals and videos. The Family Resource Centre also offers support groups. Contact AMHS-KFLA for more information.

 

ADHD Parent Support Group
Location: Meeting Place: 255 Kingscourt Ave
E-mail: adhdpsgkingstonON@gmail.com

 

1. ADHD Parent Support Group

The ADHD Parent Support Group holds monthly meetings for parents and families with children living with ADHD.  The group's focus is on positive parenting and being a pro-active parent. Meetings are held on the 2nd Tuesday of the month (September to June), at 255 Kingscourt Ave. The ADHD Parent Support Group website also lists local community resources, websites, and books to support parents and families. 

 

Better Beginnings for Kingston Children (BBKC)
Location: 263 Weller Ave. (KCHC)
Contact: 613-542-2835
E-mail: info@bbkc.kchc.ca

 

1. Home Visiting Program

Parents can receive one-on-one support from a Family and Community Support worker in the family’s home.  Support workers will work with parents to provide up-to-date information and build skills about pregnancy, childcare, and child development. Support workers can also provide community referrals, assist with family/life issues, form completion, and advocacy. The program is available for parents and caretakers of children aged 0 to 5. There is no cost to participate, but families must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

2. Infant Group

Infant Group is a weekly drop-in for parents from the time they are pregnant until the time the child is crawling. You’ll get a chance to talk with other parents about you and your baby, child development, and baby routines and behaviours.  All pregnant women, or moms and dads of new babies are welcome in this group. There is no cost to participate in the group. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

3. Encouraging Parents

This ten-week parenting program focuses on children ages 2 to 5.  The program helps parents develop positive parenting skills that encourage positive behaviour in children. The program also provides effective techniques to deal with common behavioural difficulties. There is no cost to participate. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

4. Toddler Group

This is a weekly drop-in group for parents and their toddlers (crawling to age 2). Together they enjoy activities, snacks, and discussions about child development and toddler behaviour. There is no cost to participate. Snacks are provided. Childcare is available for older children, but space is limited so call in advance to book. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

5. Beginning Connections

A program for learning and growing. An independent time for children to play with other children while parents take time for yourself. Learning activities geared to your child! There is no cost to participate in the program, however you must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Registration is required; call to book a space up to one week in advance. Contact BBKC for more information or to register.

 

6. Parenting Today

A group program for parents (with children aged 0-5), offered the second Tuesday of each month. Activities include guest speakers, parenting discussions, and crafts. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC  for more information.

 

7. Bounce Back & Thrive

An 8-week parenting program that promotes children’s resiliency. Parents will model resilient thinking and actions through their parenting. The group teaches parents to help children cope more effectively with life’s stresses and challenges, and introduces them to thinking skills that strengthen their capacity for lifelong resilience. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

8. Make the Connection

In this 9-week workshop series, parents learn the kinds of skills necessary to establish loving relationships, foster two-way communication, and help their baby explore. Parent will learn to support social, emotional, language and learning development rights from the start. There is no cost to participate and snacks are provided. You must live in the BBKC Catchment Area (north side of Princess St. to Hwy. 401, Leroy Grant Dr. to Cataraqui River) to participate. Contact BBKC for more information.

 

City of Kingston Childcare Services
Location: 362 Montreal St.
Contact: 613-546-2695 ex. 4825

 

1. Centralized Childcare Registry

The Centralized Childcare Registry & Information Service (CCRIS) provides information about childcare services available in Kingston, and on how to apply for home-based, centre-based, and/or school age care. To be eligible, parents/guardians must be employed or enrolled in an education or retraining program during the hours when their child is in care.  Subsidies are available for qualifying families. To apply, visit www.kingstonchildcare.ca and register for a space in the licensed centre(s) of your choice. The City will then contact you to book an appointment for an income assessment application.  Remember to bring documentation (click here for examples) to your appointment. Visit the City of Kingston’s website for more information.

 

Family and Children's Services of Frontenac, Lennox & Addington
Location: 817 Division St.
Contact: 613-545-3227 or 1-855-445-3227 (24-hr)
E-mail: info@facsfla.ca

 

1. Family Supports

Family and Children's Services (FACS) provides support to families who are having difficulties caring for children. The emphasis is put on child and family safety. FACS also advocates for families they work with, and provides community referrals to other organizations and programs. FACS can also provide pregnancy supports and counselling where applicable. Self-referrals are accepted. Contact FACS for more information. 

 

2. Fostering and Adoption

FACS facilitates the fostering and adoptions processes. Interested individuals are invited to contact FACS (or fill out the form on their website) to set up an interview to determine eligibility. Selected families will be provided with training and support throughout the process. FACS is currently looking to provide homes for all age groups.

 

K3C Counselling Centres
Location: 417 Bagot St.
Contact: 613-549-7850
E-mail: info@k3c.org

 

1. Family Court Support

The Family Court Support Worker provides support in navigating the family court system to men and women who are leaving relationships where there is domestic violence. This support can include: general information, assist in recording abuse, developing a safety plan, assist with the Legal Aid process and accompany you to meetings and court, provide referrals to additional services, and discussing plans and next steps. There is no cost for the service. Contact K3C for more information or to speak with a family court support worker.

 

2. Family Counselling

K3C offers affordable counselling to individuals, families, or couples experiencing stress or other concerns. The fee to access this service begins at $90.00, but this is a sliding scale. Don’t be afraid to negotiate a lower cost that is more affordable for you. Note: K3C does not have a psychiatrist on staff and therefore can’t offer counselling to individuals with severe mental health conditions that require treatment within the formal mental health system. For more information, or to request an appointment, contact K3C.

 

3. Credit Counselling

K3C offers support to those experiencing financial difficulties. A credit counsellor will help with budgeting tips and money management, consolidating debt, and provide counselling to make sure you don’t fall into old habits. There is no fee to work with a credit counsellor (however there may be a small, one-time fee to set up a debt management program). Contact K3C Credit Counselling for more information.

 

Kingston Military Family Resource Centre (KMFRC)
Location: 32 Lundy's Lane
Contact: 613-541-5010 ex. 5195
E-mail: kmfrc@forces.gc.ca

 

1. Child and Youth Development & Parenting Supports

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various programs and services are offered to meet family needs. KMFRC offers child and youth development programs, as well as parenting supports. Options include activities and initiatives for children and youth, parenting/caregiver education and support, emergency childcare, emergency respite child care, and casual child care.  Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

2. Prevention, Support and Intervention

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Counselling and social supports are available for military families, individual, child, adolescent and couples. Services include education and prevention, self-help groups, assessment and referrals, and short-term intervention and crisis support. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

3. Family Separation and Reunion

The Kingston Military Family Resource Centre (KMFRC) offers programs and services to the loved ones of members of the Canadian Forces. Various services are offered to meet family separation and reunion needs. KMFRC offers supports in outreach, providing information, and supports and assistance prior to, during, and after separation. Services are offered in both English and French. For more information on individual programs and costs, contact KMFRC.

 

4. 24/7 Information Line

1-800-866-4546 (International)

1-613-995-5234 (Collect calls)

 

For assistance outside the KMFRC business hours, loved ones of any CF member can call the Family Information Line for support. This is a 24/7 information line that offers confidential, personal and bilingual assistance. Counsellors can help you obtain information, provide reassurance, support and referral to the various services offered to CF families and in your local area.

 

Ontario Early Years Centre
Location: 1066 Hudson Dr.
Contact: Hudson Dr.: 613-384-1231, Woodbine Rd.: 613-384-5051
E-mail: oeyc@laccp.ca francais@laccp.ca

 

1. Peek-a-Boo Baby

A program for adults with babies (ages 0-18 months). Parents have access to public health nurses and support during the first year of their child’s life. The program is offered at St. Patrick Catholic School on Mondays from 9:30am to 11:30am. Parents and/or guardians must sign in at reception. Note: programs operate according to the school year calendar. There is no cost to participate. Contact OEYC for more information.

 

Pathways for Children & Youth
Location: 1201 Division St., Suite 215
Contact: 613-546-8535, In-take Number: 613-546-1422 ex. 1
E-mail: nseale@pathwayschildrenyouth.org

 

1. Walk-in Clinic

Pathways for Children and Youth offers a walk-in clinic for single session counselling. The clinic is offered at the 993 Princess St. location every Tuesday from 12:00pm to 8:00pm.  Individuals (up to age 18) can walk-in and get an appointment with a counsellor. Participants of Better Beginnings can also access a Pathways counsellor there one half day a week. There is no cost to access these services. Contact Pathways for Children and Youth for more information.

 

2. COPE Parent Program

This group-education workshop is primarily for parents, and can be focused on general coping techniques for children with challenging behaviours, or specialized to a specific topic. Workshops are usually held at the Princess St. location. There is no cost to participate in the program, and workshops are open to everyone. Interested individuals can contact Pathways for Children and Youth for more information and to find out when workshops are being held.

 

3. Intensive Child and Family Services

Clients can be referred to intensive services by their community site counsellor. Working in partnership with the Community Site counsellor, the Intensive Child and Family counsellor or Early Years counsellor provides in-home support to parents/caregivers and families (with children and youth ages 0 to 18) with complex and multiple needs.  The program also offers a social skill building program for youth which is also accessed by the community site counsellor.  There is no cost to access these services. Contact Pathways for Children and Youth, or fill out the online request form, to set up an in-take appointment.

 

Youth Diversion
Location: 559 Bagot St
Contact: 613-548-4535
E-mail: info@youthdiversion.org

 

1. MEND (Mediating by Empowering with Nurturing Dialogue)

MEND is an alternative dispute resolution process that aims to solve conflict through conversation and restorative practices, designed by the Intervention Specialists at Youth Diversion. MEND focuses primarily within the Limestone District School Board to support staff and students through classroom workshops that concentrate on empathy and perceptions, and with relationship development during times of conflict. Specialists work with each person individually, and when the time is right, the disputing individuals are brought together to work through their concerns. The Intervention Specialists also offer MEND training opportunities to the community. Contact Shawn Quigley or Judy Tetlow (MEND Intervention Specialists) at Youth Diversion for more information. 

 

2. Strengthening Families for Parents and Youth

SFPY is a 9-week skills-building program for families with teens 12 to 16 years old. The “whole family” approach helps parents/caregivers and their teens create stronger family connections, and develop trust and mutual respect. Each week, participants come together for a healthy meal, and then parents/caregivers and teens will work in separate session to discuss a variety of topics. Finally, parents/caregivers and teens come together for a one-hour session to build on the topics and skills they’ve explored separately.  At least one parent/caregiver must participate in the program with their teen. There is no cost to participate; but registration is required. Transportation assistance may be provided and attendance prizes are available. Contact Carol Chafe or Victoria Cadue at Youth Diversion for more information. 

 

Immigration

Immigrant Services Kingston & Area (ISKA)
Location: 263 Weller Ave. (KCHC)
Contact: 613-544-2916
E-mail: info@kchc.ca

 

1. Settlement and Orientation

Settlement Workers provide support to newcomers to Canada and Kingston. On the first visit you will answer some questions so the worker can determine what your needs are. Please bring immigration documents. Staff can then provide you support in whatever you might need, such as: finding housing, meeting people in the community, finding employment, a doctor, becoming a Canadian citizen, and answers to all the day-to-day questions that might come up. Staff will also provide referrals to other community services and resources.  There is no cost to access these services. Services are offered in French, Mandarin, Urdu, Hindi, Spanish, Portuguese, and English. Contact ISKA for more information or to set up an appointment. 

 

2. Immigration Document Help

ISKA staff can provide basic immigration document assistance. This can include providing immigration forms and help filling them out, explaining different immigration and citizenship processes, support navigating the Citizenship and Immigration website or call centre, etc. Contact ISKA or your Settlement Worker for more information.

 

3. Translation Services

ISKA offers official translation of documents required for immigration or other purposes. There is a fee to access this service. Contact ISKA for more information and regarding costs.

 

4. English and French Conversation Circles

Newcomers are invited to practice their English and French skills in a relaxed setting, while meeting new people. Conversation circles are held on Monday evenings (from 7:00pm to 8:00pm) and Tuesday afternoons (from 3:00pm to 4:00pm) at the Calvin Park Library (88 Wright Cres). There is no cost to participate and everyone is welcome. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

5. Community Connections Program

Through the Community Connections program newcomers are matched with Canadian volunteers who provide important support and guidance in overcoming the challenges faced in adapting to life in a new country. Newcomers are encouraged to ask questions, share experiences, and practice their English or French skills. Mentors and newcomers meet for one or two hours per week over a period of 4-6 months. Contact Steve (613-544-4661 ex. 5116, stephenk@kchc.ca) at ISKA for more information.

 

Kingston Literacy & Skills (KL&S)
Location: 859 Princess St
Contact: 613-547-2012
E-mail: admin@klandskills.ca

 

1. Language Instruction for Newcomers to Canada (LINC)

Are you new to Canada? LINC offers free English classes for landed immigrants and refugee claimants at the beginner and intermediate levels. Free childcare is provided for those participating in a LINC class. Classes are offered at 16 Bath Rd, Monday to Thursday. There is no cost to participate. Contact LINC for more information about class schedules.

 

Important Telephone Numbers

Important Telephone Numbers

 

1. Numbers to Know

211 Ontario

Phone Number: 211 or TTY:1-888-340-1001

 

211 is a three-digit phone number that provides information and referrals to community and social services in Ontario. Available 24 hours per day, 7 days per week.

 

 

Assaulted Women’s Help Line

Phone Number: 1-866-863-0511 or TTY: 1-866-863-7869

Mobile: #SAFE (#7233)

 

A free, anonymous, and confidential crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. The help line provides crisis counselling, safety planning, emotional support, information and referrals. The help line is available 24 hours per day, 7 days a week.

 

 

Child and Babytalk Phone Line

Phone Number: 613-548-1154 OR 1-800-267-7875 ex. 1555

 

Offered through KFL&A Public Health. Public health nurses answer prenatal, infant, and childcare questions, and provide resources on family health issues. The phone line is available Monday to Friday from 8:30am to 4:30pm (except on statutory holidays).

 

 

Dial-a-Dietician

Phone Number: 613-549-1232 OR 1-800-267-7875 ex. 1224

 

A free line, offered through KFL&A Public Health, connecting you to a registered dietitian who can answer questions about food, nutrition, and healthy eating.

 

 

General Immunization Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1451

 

KFL&A Public Health staff can answer your questions about immunization, specific vaccine information, immunization records and schedules, adverse reactions to immunization, and more. Childhood immunizations can also be reported to this line to keep your child’s record up-to-date. Callers should leave the child’s name, date of birth, health card number, the vaccines given, the date given, and a phone number. Doctors do not automatically send this information to KFL&A Public Health.

 

 

Kid’s Help Phone

Phone Number: 1-800-668-6868

 

A free, anonymous and confidential phone line offering professional counselling services for youth. Available 24 hours per day, 7 days a week.

 

 

Kingston Fire and Rescue

Non-emergency Phone Number: 613-548-4001, ext. 5123 OR ext. 0 (24 hrs)

 

Residents can contact this number for non-emergency issues or fire prevention questions. Remember, call 911 in the event of an emergency such as fire or other life threatening situations.

 

 

Kingston Police Force

Non-emergency Phone Number: 613-549-4660

 

Residents can contact this number for non-emergency issues only. Remember, call 911 in the event of an emergency or life-threatening situation.

 

 

Mental Health and Addiction Services Crisis line

Phone Number: 613-544-1232 or 1-855-477-2963

 

Offered by Frontenac Community Mental Health and Addiction Services (FCMHAS), the crisis line connects callers with services which provide immediate support to individuals in need. Callers can also be transferred to a FCMHAS mobile crisis worker. The line is available 24 hours per day, 7 days per week.

 

 

Service Canada

General Contact: 1-800-622-6232 (1-800-O-CANADA)

 

Service Canada allows residents to an easy way to access government programs, services and benefits (on-line, in person, or by phone). Some of the services offered include: employment insurance, Canada pension plan, old age security programs, social insurance number, passports, apprenticeship incentive grants, and more. Visit the Service Canada website for a full list of services.

 

 

ServiceOntario

General Contact: 1-800-8097

Health Card Inquiries: 1-888-376-5197

Driver and Vehicle Inquiries: 1-800-387-3445.

 

ServiceOntario allows Ontario residents an easy way to access provincial government services. Some of the services offered include: health card registration, birth, marriage and death certificates, driver and vehicle licensing, business registration, fishing and hunting licences, address change, newborn registration, and more. Visit the ServiceOntario website for a full list of services.

 

 

Sexual Assault Centre Crisis and Support Line

Phone Number: 613-544-6424 or 1-877-544-6424

 

Sexual Assault Centre (SAC) Kingston supports survivors of all types of sexualized violence. The Crisis and Support line is available 24 hours per day. Por femmes touchées par la violence: www.femaide.ca    1-877-336-2433

 

 

Sexual Health Info Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1275

 

This confidential phone line, offered by KFL&A Public Health, connects you with a Public Health nurse who can provide information about contraception, sexually transmitted infections and HIV, and access to sexual health services.

 

 

Telehealth Ontario

Phone Number: 1-866-797-0000

TTY: 1-866-797-0007

 

A free, confidential telephone service that provides health advice by connecting you with a Registered Nurse. You can ask questions, talk about your symptoms, and get advice to help you decide on your next step. Available 24 hrs per day, 7 days a week. French language services are available.

 

 

Telephone Aid Line Kingston (TALK)

Phone Number: 613-544-1771

 

TALK offers a completely confidential, non-judgemental and anonymous listening service. TALK offers crisis, befriending, and information support between the hours of 7:00pm and 3:00am, 7 days a week.

 

 

Tobacco Information Line

Phone Number: 613-549-1232 or 1-800-267-7875 ex. 1333

 

Are you trying to quit smoking, supporting someone who is quitting, or looking for information? The tobacco information line, offered through KFL&A Public Health, can provide you with information on quitting smoking, tobacco and the law, community resources, and other tobacco issues.

 

 

Utilities Kingston

Customer Service Number: 613-546-0000

Credit and Collections: 613-546-1181 ex. 2278

Emergency Services: 613-546-1181 (24 hrs)

 

Utilities Kingston can be reached at the above numbers Monday through Friday from 8:00am-4:30pm. The Emergency Services number is available 24 hours a day, 7 days a week.